We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was there a few years ago and rated this 2 stars. Between customer service, musty rooms, pricey but not worth it, I wouldn'trecommend. Now, gave it anothe r chance despite reviews and still had the same complaints, however I believe in hope and change....More
My husband, Parth, and I originally planned our entire wedding for January 2018 to be held at El Conquistador Resort. We absolutely love Puerto Rico and we fell in LOVE with this resort when we visited back in October 2016. We worked with Kamil Rivera,...More
4 Thank Dhara S
Response from FelicianoL1, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded 12 March 2018
Thank you for your 5 star review. We appreciate your patience and understanding as we recover from Hurricane Maria. We hope your wedding day is everything you hoped for! We look forward to welcoming you back to Puerto Rico once we are reopen.
This resort was obviously hit hard by Hurricane Maria. The website stated that the hotel was open, that there was pool access, etc... but that the hotel was still under construction as part of the restoration process. This was the understatement of the CENTURY -...More
Review collected in partnership with Waldorf Astoria
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The biggest reason that I moved to the other hotel at the second day, even though I'd made a reservation for 2 nights, was there's no operating restaurant. I needed to feed my little one and there's no other option, but changed the hotel. Even...More
I both worked and stayed at this hotel as an emergency relief worker. It was closed to the public, but I believe it will be reopened in the near future. It is an amazing and beautiful hotel, and the staff are so sweet, friendly and...More
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is... More
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is avail as we are housing workers doing relief efforts for the island. Thank you