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Las Casitas Village, A Waldorf Astoria Resort

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Las Casitas Village, A Waldorf Astoria Resort
Las Casitas Village, A Waldorf Astoria Resort
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1,567 Reviews from our TripAdvisor Community

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There are newer reviews for Las Casitas Village, A Waldorf Astoria Resort
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Showing 1,474: English reviews
Hartland, Wisconsin
Reviewed 20 April 2016

We recently stayed at Las casitas and were extremely happy with the location, facility, accommodations & service. We typically stay at a Private Villa but as we were just going for a short stay that was not feasible. Las casitas was the next best thing. We had a great room with plenty of privacy, nice views and there is TONS...

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1Thank Aligoo
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay with us! Hope to meet you in the near future. Sincerely, Maria Vega

New Canaan, Connecticut
Reviewed 16 April 2016

Can't say enough about this lovely hotel and its friendly and caring staff. We stayed in the casitas village which was impeccably clean and within easy reach of all the amenities. It's a large property so there's a good bit of walking between facilities but it's a beautiful walk and provided necessary exercise to justify nice means! All of the...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Robert M
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your beautiful review. Sincerely, Maria Vega

Reviewed 15 April 2016

My wife and I visited the La casitas property to determine if it would be a great place to take our children over Christmas. The property is great for couples and families and we were very happy will all that this property has to experience. We were very unhappy with Hilton reservations as they were uninformed of the various packages...

Review collected in partnership with Waldorf Astoria
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Thank Paul P
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your review, will share with our staff in Casitas. Sincerely, Maria Vega

Charlotte, North Carolina
Reviewed 13 April 2016

Second time staying in the Casitas. Staff was friendly and helpful. Most beautiful views. Gondola and ferries ran as one would expect without incident. Hotel portion is in need of a make-over yet your in Puerto Rico, it's about the outside and that's A+.

Review collected in partnership with Waldorf Astoria
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Thank timothyb527
Kokomo, Indiana
Reviewed 8 April 2016

This is our 3rd year at Las Casitas Village for Spring Break. Mission accomplished. It's great to see the same people working at the resort, year after year. In my opinion, the level of service is perfect. Not too much, not too little. I'll give a shout out to Adam, Jose and Lora for taking care of the little things...

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1Thank Bikerhino
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay and for been such a loyal guest. We sure will share your feedback with our Team Members. Sincerely, Maria Vega

Raleigh, United States
Reviewed 7 April 2016

Lots of options for a family of four! The weather didn't cooperate 2 days, but would go back again. Local town of Croabas is walking distance from the Marina. Spent a lot of timeon the Palominos Island. Already missing the breezes.

Review collected in partnership with Waldorf Astoria
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Thank Marchi L
Chicago, Illinois
Reviewed 6 April 2016

I'm not sure if our experience at Las Casitas was typical, but it felt like we rented a condo (or airbnb) and we were left to figure out everything else on our own. At check in they just gave us a key, and had the butlers lead us to our room We didn't even get a real map of the...

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Thank NewKidInTown
Maria V, Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for review and for your comments. We will add a map to our check in process even though our key packets contains one but It is a great idea. We are a huge resort! Thank you for your stay! Maria Vega

Murrysville, Pennsylvania
Reviewed 3 April 2016

First and foremost, the service was excellent. The entire staff was very accommodating. In particular, our three butlers (Luis, Gilberto, and Jeffrey) were always there for us and fulfilled all our needs and requests immediately. Our suite of three bedrooms and three bathrooms with full kitchen, living and dining room and lovely back porch were beautifully decorated, clean, and spacious....

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1Thank Annie R
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thanks for your beautiful review! Really happy to have you and your family as our guest and really excited that you have a beautiful stay at our Island Puerto Rico! Sincerely, Maria Vega

Green Bay, Wisconsin
Reviewed 30 March 2016

We loved our stay at Las Casitas. Our accommodations were perfect and able to sleep 6 of us. We had 2 full baths, a kitchen and general seating area. We enjoyed our time on the patio. Very quiet. Housekeeping was completed everyday. We didn't need for extra towels but had plenty. Service is not fast if you do request an...

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1Thank jlp1710
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay, really happy to hear you will come back. Sincerely, Maria Vega

New York City, New York
Reviewed 30 March 2016

We rented a 3 br Casita for 2 adults and 4 kids. The rooms were fantastic and the kitchen was great for having breakfasts and snacks. The tennis courts and golf course were close by and very amenable for kids. The various pools, water park, and restaurants kept everyone entertained. The beach was great with lots of activities..jet skis, horseback...

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Helpful?
1Thank randar456
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking of your time to review our property, we sure will share your feedback with Adam. Sincerely, Maria Vega

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: £163 - £432 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from Las Casitas Village, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Las Casitas Village, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is worth the money. The balcony is huge and the view is incredible.”
hrc202017, 19 May 2017 | Read review
“I would highly recommend staying in a casita opposed to the main hotel.”
mholt2016, 10 May 2017 | Read review
“Ocean view rooms have breezy covered patios that are great to relax on!”
LeadingABigLife, 7 May 2017 | Read review
“All the rooms are beautiful!”
377urvashij, 2 May 2017 | Read review
“all rooms are fine”
trip647, 26 Apr 2017 | Read review
5 of 5
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US$221* /night
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Prices are for 1 room, 2 adults
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