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Sheraton Fiji Resort

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Sheraton Fiji Resort
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2,000 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fiji Resort
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Showing 1,930: English reviews
teesdale
Reviewed 9 September 2014

We returned recently from a week stay as a family at this hotel from the moment we got to the resort it was fantastic! the staff are amazing, helpful, the resort is beautiful, we stayed in the ocean front room and it was perfect, large room and bathroom, fantastic service including house keeping - when 2 of us got food...

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Helpful?
Thank hanna c
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear hanna c Thank you for taking the time to share your recent holiday experience with us. We are happy to hear that you had such a wonderful holiday and truly appreciate your kind review of our resort and the attentiveness of our associates, which I will definitely share with all of them. We look forward to welcoming you back...

Invercargill
Reviewed 5 September 2014

Positives- check-In and reception quick and efficient, room above expectations-large, comfy bed and pillows, new bathroom, fan and air con, outdoor area, quiet location room 1722. Neg- room serviced some days not till evening, towel supply hit and miss, bottle water supplied only one day. Food- Positive- buffet breakfast which can be taken at either here or Westin plenty of...

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Helpful?
2Thank GVH232
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear GVH232 I am pleased to hear that overall your stay was an enjoyable one, although I am disappointed that some parts of your experience fell short of your expectations. I have shared your comments with the team in order to better serve our future guests. I thank you for your feedback and I look forward to reconnecting with you...

Melbourne, Australia
Reviewed 4 September 2014

We stayed here for 3 nights. It's a large resort with lots of facilities. The rooms were spacious, clean, tidy and had everything we needed. We were very impressed with the food! The flying fish restaurant - make sure you book if you want to go here for dinner, was some of the best seafood we'd ever eaten, it is...

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2Thank WanderlusterRD
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear WanderlusterRD Thank you for taking the time to share your impression of our resort. We strive to maintain a balance for both families and couples to enjoy their time at our resort and to continuously enhance our product and service. I was pleased to hear that you enjoyed our restaurants, adults pool and services and hope that overall you...

Papamoa, New Zealand
Reviewed 4 September 2014 via mobile

My family (2adults and twin 5yr olds) and I just LOVED everything about the Sheraton. First of all the people that work at the resorts simply are not found in other countries. Always smiling with a bula on hand no matter which area of the resort you are in. They get paid so little but always positive, happy and friendly...

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3Thank FrancesJH
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear FrancesJH, Thank you for such a complimentary review and for your praises to our wonderful team of associates. They will be delighted with your feedback and I am sure it will motivate us even more to continue to strive to exceed the expectations of our guests. Once again, thank you so much for your kind words. It is truly...

Australia
Reviewed 3 September 2014

The frontline staff I was exposed too (all Fijian) were absolutely fantastic and were amazingly astute in customer service. It is the staff that makes this resort and not the facility or location. The room I had, while large in size, was a little dated in appearance but was quiet and had adequate comfort. I paid $250 per night and...

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1Thank AsianAdventurer
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Asianadventurer We respect your impressions of your recent visit. Whilst it is unfortunate that the resort did not meet your expectations, Sheraton Fiji Resort is a great destination for business and leisure travellers, which many of our guests enjoy. Regards, Scott MacDonald

Hamilton, New Zealand
Reviewed 3 September 2014

was sort of nice but more for the lazy fat rich stuck-up tourist , most unfriendly and expected to be pampered over. everything was too perfect and very clean, too clean and bordering on sterile. apart from the palm trees and the staff (who work so hard and always smiling) not much else seems Fijian. fake beach, shallow pools, over...

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Helpful?
2Thank mattmanl
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear mattmani, Warm greetings from Sheraton Fiji Resort. Thank you for sharing your opinions on Sheraton Fiji Resort. We value all of our guests that stay with us. I do hope that you had a relaxing and enjoyable Fijian holiday. Best regards, Scott MacDonald

Auckland Region, New Zealand
Reviewed 2 September 2014

We love Fiji to bits, got married there and intend to go back every year if possible. This was our 9th trip to Fiji. This was our fist time at the Sheraton and a very disappointing 7 night stay. Hotel rooms are in need of a good tidy up, beds were uncomfortable. Watch out for the + 20% tax on...

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1Thank DUNCandMINS
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear DuncandMins, Above all we would like to thank you for taking the time to post your evaluation on TripAdvisor. We regret that our resort didn’t meet your expectations in so many ways. Your first-hand opinion will serve as an excellent training opportunity for our team as we strive to improve on this lapse in our service. Should you visit...

Sydney, Australia
Reviewed 2 September 2014

I just had my wedding reception done there. Great atmosphere, great food, the staff were very friendly and helpful. Will come back again for holidays. Price is also affordable. All of us enjoyed staying there.

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Helpful?
Thank ying z
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear ying z Thank you for choosing Sheraton Fiji Resort as your wedding reception venue. We are thrilled to hear that you and your guests had a wonderful time with us and we do hope you will return to re-live those special memories and create new ones! Best regards, Scott MacDonald

Bangkok, Thailand
Reviewed 2 September 2014

I have traveled to over 120 countries and stayed in many hotels. This hotel has to be in the top 3 most amazing hotels I have ever stayed in. The grounds, the staff, food, beach, pools, views, bed, room, EVERYTHING, is beyond perfection. And the staff was nice enough to upgrade me! For the price I think this hotel is...

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Helpful?
2Thank nyujay2010
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear nyujay2010 Greetings from Sheraton Fiji Resort! As a well-travelled top contributor on TripAdvisor, we certainly appreciate your valuable feedback. We are delighted to hear that we exceeded your expectations and were able to provide you with a luxurious holiday whilst in Fiji. We do hope you will visit us again soon! Best regards, Scott MacDonald

NZ
Reviewed 2 September 2014

Stayed 6 nights in the Ocean Breeze room. The good: Had a decent sea view. The boys enjoyed the kids club, while parents took advantage of the adults only pool area. The hotel staff were very friendly Cleaning staff were thorough and unobtrusive Plenty of pools and deck areas to choose from The not so good: Accomodation is expensive, but...

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Helpful?
2Thank Anything4AQuietLife
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Anything4AQuietLife While I was pleased to hear that overall you had a nice holiday with us, I am sorry that you were disappointed in several aspects of your stay. Guest comments are taken seriously and used as tools for us to better our future guest experiences. Thank you for sharing your feedback and we hope you will visit us...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fiji Resort staff and other travellers.
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Questions? Get answers from Sheraton Fiji Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a BeachFRONT room, ground floor....watch the sunset whilst the kids run around on the grass and beach in front of you.”
tinaheath, 17 Apr 2017 | Read review
“Ocean view or ocean front are small especially with kids (extra bed in room fills the room)”
aubsn, 14 Apr 2017 | Read review
“Most rooms have water views”
Geoff333_13, 13 Apr 2017 | Read review
“Upper floor”
pippa64Oamaru, 5 Apr 2017 | Read review
“Ocean front or ocean view”
NatalieL848, 4 Apr 2017 | Read review
5 of 5