We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ella Gap Hotel

Save
Share
Traveller (86)
Room & Suite (40)
Storyboard
Overview
  • Excellent14%
  • Very good18%
  • Average15%
  • Poor14%
  • Terrible39%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (176)
Filter reviews
121 results
Traveller rating
16
25
18
16
46
Traveller type
Time of year
LanguageEnglish
More languages
16
25
18
16
46
Show reviews that mention
All reviewsnice hotelhotel restaurantella railway stationcooking classsri
FilterEnglish
Updating list...
1 - 5 of 121 reviews
Reviewed 2 weeks ago

Having booked two rooms for two nights nearly two months before our visit, we were met at check in by the news that our rooms would be available for one night only due to a subsequent group booking. At one point the manager, Fernando, claimed...More

Thank nikkidewhirst
Reviewed 2 weeks ago

We arrived with a confirmed booking for 2 rooms for 2 nights, only to be told that there was a bit of a situation, there was no room available for the second night. Asked to see the manager, he told us there was no room...More

Thank 741joanna
Reviewed 2 weeks ago via mobile

Very disappointed by Ella Hotel Gap Staff. At our arrival, we were told that our reservation for the 2 rooms (couple with 4 kids) made a month ago can not be satisfied because due to the « bad » weather conditions lately, the rooms are...More

1  Thank Abdessalam F
Reviewed 2 weeks ago via mobile

Very disappointing sorry to say . Hopefully this review may prompt management to clean the bathrooms,sheets and rooms.Repairs and maintenance much needed for the high rate charged per room. No wifi working no response for help from staff. Mediocre breakfast . Service very poor. Loved...More

Thank michelle r
Reviewed 3 weeks ago

A hotel which had an outdoor pool in ella, it was a amazing experience with the service that the staff gave. Special thanks to Dilan for the room arrangements. We stayed at 210 & 212 which was more spacious and rich in interior decor. Both...More

1  Thank ABNUSH
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Airport Transportation
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$89 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (86)
Room & Suite (40)
Dining (8)
Pool & Beach (5)
Questions & Answers
Ask a question
deepal c
3 May 2016|
AnswerShow all 2 answers
Response from Sheena H | Reviewed this property |
I stayed at this hotel recently, so perhaps I can answer your question...but I can't see the question here. Could you post it again, please... SH United Kingdom
0
Votes
Room Tips
"All the rooms has its own view & decor"
Read review
"This is the worst hotel in Ella. The manager thinks he owns the hotel. Sick attitude."
Read review
"Avoid rooms under the laundry as it is noisy at night!"
Read review
"Choose a room away from the main street as it can be a noisy street at night."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing