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ALPIN Hotel Resort & Spa

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ALPIN Hotel Resort & Spa
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308 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Amsterdam, The Netherlands
Reviewed 2 days ago NEW

Though we enjoyed our skiing in Poiana Brasov, we were less pleased with the Alpin Hotel. Of the 6 restaurants advertised, even on the screens when we were there, only 2 were open and they served the same menu. The staff generally seemed poorly trained and, but for a few notable exceptions, were unhelpful and even rude. The hotel is...

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Helpful?
Thank b_robin5
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. b_robin5, Thank you very much for taking the time to review our property. Every feedback is very much appreciated, as it helps us grow. Please allow me to inform you, first of all, that our property registers 4 restaurants: Tosca, A 'propos, Gatsby and Forest Lounge, as you can see on all our online pages and sites, including...

Bucharest, Romania
Reviewed 1 week ago

The rooms are clean and nice. The staff is friendly. There are several restaurants with good food and a big pool to chill after a day of skying. Valet parking is really useful, I was afraid that it will take forever to fin parking near this hotel, but this services worked it out. The location is far from slopes, but...

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Helpful?
Thank Alex S
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Alex S, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. It is great to hear you enjoyed our prime location and all the facilities we arranged for our clients. The fact that our employees managed to impress you doubles our joy, the resource of personnel is a vital...

Reviewed 1 week ago via mobile

Pros:Nice mountain view. Shuttle buss to the ski area. Good looking restaurants. Good looking rooms. Cons:Breakfast rooms were overwhelmed with people and it was like walking in a high traffic street. Internet was unsecure, unstable, lots of free WiFi's scattered all through the hotel to which anybody walking in the hotel could connect. Their restaurants did not have enough clerks...

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Helpful?
Thank Leo L
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Leo L, We equally appreciate the numerous praises our property registers and the observations our clients are kind enough to give us because they help us develop our services and spaces. We are happy that you appreciated our spectacular view, shuttle bus transport to the slopes and design from our rooms and restaurants. We do agree with you,...

Reviewed 1 week ago via mobile

Excellent place for family , a lot of facilities and options for entertainment .Very good restaurants options for romanian traditional food in near area with reasonable money value . Very good to visit all year seasons .

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Helpful?
2Thank gabriel marian M
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Gabriel Marian M, We are overjoyed to learn you had wonderful time during your stay. It is great to hear you appreciated our friendly services, well equipped spaces and accommodation. We are honored to know you have chosen also our eating places restaurants and that we managed to impress you with our delicious dishes .Your lovely comments will...

Constanta, Romania
Reviewed 2 weeks ago

Upon my arrival in the room we found rose petals on the bed… and this might seem nice, only that the rose petals were fake and mixed with hairs from other guests. That was gross! The design of the rooms and of the bathroom after the refurbishment is kitsch with lots of dark colors and drawings.

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Helpful?
Thank Cris14393
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear costumer, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. We feel disheartened that you had some unpleasant experience in your room, a technical team together with our hotel manager is permanently in the Resort, at your disposal, to solve all the problems of our customers. In order to have...

Bucharest, Romania
Reviewed 3 weeks ago via mobile

Hotel superb in design! Impeccable service! Clean rooms, friendly staff and professional! Indoor pool is a plus, I think that spa should be more careful care! Garden restaurant superb quality food! Free parking!

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Helpful?
2Thank Vitan G
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Vitan G, Thank you for choosing Alpin Resort Hotel & Spa and for taking the time to write such wonderful comment and share it with Trip Advisor community. We take so much achievement from offering exquisite experience to all our customers, beginning with the professional and friendly attitude of our staff to the comfort and cleanness of our...

Bucharest, Romania
Reviewed 4 weeks ago

Even the hotel is not very close to the slopes ( not a walking distance with the boots ) you may use the van transportation the hotel provides everyday for their clients. Pay attention, the minibus is mainly use for the clients that are going skiing ,the others don t have priority. Large rooms, nice food , several restaurants in...

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Helpful?
Thank Mariadanescu
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Mariadanescu, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. It is great to hear you enjoyed our prime location and all the facilities we arranged for our clients. We are lucky enough to have the best staff in Poiana Brasov, carefully selected and trained to fulfill all our...

Reviewed 15 January 2017 via mobile

I know very well this hotel and everytime it is a nice experience. The apartments are very big, with 2 bedrooms,2 bathrooms and one big livingroom. Spacious balcony all you need for a wounderfull stay. It has 4 restaurants,1 club and 1 bar for adults and for the kids they have a "playstation room" where they can try the new...

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Helpful?
1Thank Emes R
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Emes R, On behalf of Alpin Resort Hotel & Spa team, I would like to thank you for your wonderful review and for complementing our hotel. We are ecstatic to learn that this is not your first visit and that your experience at Alpin Hotel Resort& Spa was every time an exquisite one; we highly appreciate your loyalty to...

Nahariya, Israel
Reviewed 14 January 2017

We stayed in the hotel for a family ski vacation. The hotel complex includes a hotel, apartment hotel, an Italian restaurant, a local restaurant, main restaurant and a lobby. In addition, the hotel has a number of shops as well as a ski rental shop, ski school, a large indoor pool, sauna, jacuzzi and treatment rooms. We enjoyed a high...

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Helpful?
Thank AmirFDM
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. AmirFDM, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. We are overjoyed to learn you appreciated our accommodation, hotel and rooms design, lobby and Spa. We praise ourselves with permanently upgrading the options so than our guests can have the best of their time during their stay at...

Athens, Greece
Reviewed 11 January 2017 via mobile

We spent are Christmas holidays at Poiana Brasov for skiing and were very impressed about the size of the hotel family apartment room as well as the pool and spa area in the hotel. The rooms are enormous! They could use a small renovation since the wall paper was unstuck at different sections but do to the rest of the...

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Helpful?
Thank Nadia P
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Nadia P, We are overjoyed to learn you had a good time during your stay. It is great to hear you appreciated our generous apartments and excellent pool and Spa. We are honored to know you have chosen our property and that we managed to impress you with our well prepared personnel and helpful attitude. We must say...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
Situated near Brasov city, in the well known sky resort Poiana Brasov, this luxury 5-star aparthotel offers you a breathtaking view on the surrounding Postavaru peak mountains. Alpin Hotel & Spa welcomes you in a wonderful setting, combining modernity and tradition, and offers you quality services. Come and discover its two restaurants, its disco bar club and have a relaxing break in the Spa Vitarium. Ideally located, this heaven of peace is the perfect place for mountain lovers. The property has event spaces consisting of banquet facilities, conference/meeting rooms, a ballroom. Business services, wedding services, and tour assistance are available. Additional property amenities include a concierge desk, outside and inside kids playground, very nice open air terrace and sunbath area, multilingual staff. ... more   less 

Additional Information about ALPIN Hotel Resort & Spa

Address: Poiana Doamnei, Poiana Brasov 505300, Romania
Region: Romania > Transylvania > Central Romania > Brasov County > Poiana Brasov
Price Range: £51 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ALPIN Hotel Resort & Spa 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Alpin Hotel Poiana Brasov
Alpin Hotel Resort And Spa
Alpin Hotel Brasov
ALPIN Hotel Resort & Spa Poiana Brasov, Romania - Brasov County
Hotel Style:
#3 Luxury Hotel in Poiana Brasov
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Questions & Answers

Here's what travellers have asked, with answers from ALPIN Hotel Resort & Spa staff and other travellers.
5 questions
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Nahariya, Israel
Haifa, Israel
over a year ago

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Questions? Get answers from ALPIN Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid Casa Alpin , be sure you get a room in the hotel alpin”
 of 5 bubbles Mariadanescu, 28 Jan 2017 | Read review
“Choose apartments”
 of 5 bubbles 815georget, 19 Dec 2016 | Read review
“rooms at superior floors (4+) are way better”
  • the price for a small bottle of wine
  • old towels
  • ventialtion
  • damaged towel
  • wardrobe
  • dirty glass
  • solution for broken door
  • ventilation
 of 5 bubbles Micutzu-103, 5 Dec 2016 | Read review
“So many different rooms. Avoid those on lower floors above the function rooms if a function is taking place.”
 of 5 bubbles KevanEastYorkshire, 26 Oct 2016 | Read review
“the new apartments are fabulous”
 of 5 bubbles A2359PQdanb, 14 Oct 2016 | Read review
5 of 5