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Villa Horizontes Soroa

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1 room 2 adults 0 children
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253 Reviews from our TripAdvisor Community

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Showing 123: English reviews
London, United Kingdom
Reviewed 15 January 2017 via mobile

Checked in around 6pm to be told there was no food. No water in the room either. One family did find a live frog in their room. Others had bed bugs but to be fair we only had an infestation of small insects. Food and water issues resolved themselves but staff attitude generally rude. The pool looked nice but as...

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1Thank David C
Reviewed 8 January 2017

After spending 4 weeks in Cuba I wasn't expecting much, and I was disappointed. The setting is nice but the room was dirty, with ant hills in the shower and mould on the walls, and the lights didn't work. Avoid and stay in the much nicer casas just down the road.

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Thank Andy S
Gainesville, Florida, United States
Reviewed 29 October 2016

This property is under new management and the new manager is working diligently to bring the service up to par. We had a group of 13 and the rooms were clean and had new AC units. We had dinner in a special building up the hill that had a spectacular view of the city. Musicians were wonderful too. You must...

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Thank Joni E
York, UK
Reviewed 24 August 2016

Rooms are not very clean and have non-functional bathrooms. The doorframe between the room and bathroom was so rotten you could see light all around it. The aircon didn't work and we were kept awake by cockroaches. Breakfast was OK, but the pool was very good.

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Thank DoctorToxic
Stansted
Reviewed 22 August 2016 via mobile

If you are considering staying here, read the reviews - I think they give the picture. Nice pool, lovely location, very tired rooms, in need of a good clean and paint. Lots of steps to some cabins. Breakfast was not good - less variety than elsewhere and no fresh coffee.

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Thank EmmaNichol
Reviewed 8 August 2016

This is a cabin hotel with a large swimming pool and separate buildings for reception and restaurant. The cabins are quite small with two separate beds, but comfortable and reasonably clean. They are situated in a park like setting around the pool so quite noisy during daytime but quiet at night. Because of all the trees around the cabins, there...

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Thank Marc S
Toronto, Canada
Reviewed 7 June 2016

Very basic hotel, consisting of comparatively cheap cabanas. It has a huge pool, so on weekends (especially) local families buy day-passes for the pool and camp out around it. They have another pool, billiard, at the beach bar, a rarity for Cuba! CUC 3 per hour. Unfortunately, everything closes early, at 10 pm there. Most patrons are from Latin America,...

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Thank Serguei Z
Reviewed 12 May 2016

After reading reviews, we decided to celebrate a special occasion here. Big mistake. It was dreadful. Miserable reception and bar staff. Stid prices at the bar and dreadful food in the restaurant. Basic room with dreadful pillows.. The water ran out when I had a full head of shampoo so I called reception who eventually answered and said in a...

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1Thank 133,333
Utrecht, The Netherlands
Reviewed 7 May 2016 via mobile

Rooms are ok, bathroom is not ok (low water pressure for a good shower, no toilet seat), swimming pool with view is great, bar next to swimming pool is ok, buffet restaurant is not that good, for breakfast it is okay. Just go here for the luxury of the swimming pool after a long hike (uphill for the 'mirador': great...

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Thank FrequentTraveler366
Sydney, Australia
Reviewed 6 May 2016

We stayed in Villa 4, the room was dark, smells and damp. No toilet seat. Water in the shower was dripping - no pressure at all and impossible to shower. Backyard and swimming pool were dirty as. All we had in our mind was counting the hours to leave this hotel. We are not even going to talk about breakfast....

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1Thank TheBebek

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Free Parking
  • Breakfast included

Additional Information about Villa Horizontes Soroa

Address: Carretera a Soroa Km 8 | Candelaria, Soroa, Cuba
Region: Caribbean > Cuba > Pinar del Rio Province > Soroa
Price Range: £58 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Villa Horizontes Soroa 2.5*
Number of rooms: 49
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Also Known As:
Villa Soroa Hotel Soroa
Hotel Soroa
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Questions & Answers

Here's what travellers have asked, with answers from Villa Horizontes Soroa staff and other travellers.
2 questions
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Questions? Get answers from Villa Horizontes Soroa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms directly around the pool have good shade from the trees”
 of 5 bubbles MarcS839, 8 Aug 2016 | Read review
“Avoid at all cost”
 of 5 bubbles 133333, 12 May 2016 | Read review
“Great views but noisier if it front set of cabins - quieter but not so good views if further back”
 of 5 bubbles T1548NYandrewb, 8 Apr 2016 | Read review
“there aren't any.”
 of 5 bubbles robonhols466, 8 Mar 2016 | Read review
“Ask to see room before accepting one.”
 of 5 bubbles logitrek, 23 Feb 2016 | Read review
5 of 5