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Waitomo Top 10 Holiday Park

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Waitomo Top 10 Holiday Park
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349 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Brisbane, Australia
Reviewed 20 December 2016

I enjoyed everything about staying at this venue. As soon as we got there, the staff were really friendly and went out of their way to help us. The accommodation (basic cabin) was lovely and clean and welcoming. All the facilities were great and it was quiet. I felt safe and relaxed there.

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Helpful?
Thank wondermum2016
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Thanks for your kind words. We put in a lot of effort to make the park welcoming and relaxed, and we're always glad to hear when that effort pays off. Hope you've had a good trip home or to your next destination, and we'd love to see you again next time you're in Waitomo. Happy holidays! Jenn

Reviewed 9 December 2016

The reception staff were friendly, and very helpful. The Delux cabin in which I stayed was modern, very clean, comfortable and the park offered good facilities. The only noise I heard during the night was the raiin!

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Helpful?
Thank David Z
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi David, Thanks so much for the great review, and for choosing to stay with us here at Waitomo Top 10. We love hearing people's thoughts on our staff and facilties and we're glad you had such a positive experience here. It was a pleasure to have you stay with us. If you make it back to Waitomo, it would...

Ketchikan, Alaska
Reviewed 30 November 2016 via mobile

This park was very noisy located near restaurant bar. Had to listen to music until after 11:00. Finally had to go up and pound on doors demanding they shut the music down. Then near midnight three RV's rolled in. Park supposedly closes at 8:00. Three RV group were loud and noisy. Had to confront them to quiet. There is no...

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Helpful?
Thank dsmileys
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Thank you so much for taking the time to share your feedback, and I am really sorry that your first night with us wasn't satisfactory. I know noise can be such a frustrating experience, but I do want to clear a couple of things up. We very rarely have any issue with the restaurant next door. The managers there have...

Toowoomba, Australia
Reviewed 29 November 2016 via mobile

Our family of four with two teenagers stayed in cabin 18 for one night to visit the caves. Very friendly greeting and easy check-in with the lovely Jenn. The 2-bedroom cabin was self contained with lounge, bathroom and kitchen. Clean and comfy. Plunger coffee was a bonus! We all enjoyed the hot tub near the pool and had a lovely...

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Helpful?
Thank Kym2171
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi Kym, Thanks so much for the lovely review, and for choosing to stay with us here at Waitomo Top 10. It's always great to hear that our efforts to create a welcoming park are working, and it's always a pleasure to host such friendly families. If you make it back to Waitomo, it would be great to see you...

Reviewed 28 November 2016

We visited as a family of four adults and a toddler and stayed in a cabin. The staff were friendly helpful. The place was clean and tidy. Good facilities - awesome playground, pool and well-equipped cabins, kitchen and entertainment areas. We will definitely stay again!

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Helpful?
Thank Owen and Dawn Y
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi Owen and Dawn, Thank you so much for taking the time to share your feedback, and for those kind comments. We always make an effort to create a welcoming, family-friendly park, and it's great to hear that it's paying off. Looking forward to seeing you again next time. Kind regards, Jenn

New Plymouth, New Zealand
Reviewed 26 November 2016

Stayed with tamariki and my brother's whanau for 2 nights to see Ruakuri and Aranui caves. Cabins nice clean and comfortable, and we have stayed at camp ground before so enjoyed the pool and spa pool, as well as lit up the BBQ on second night. Great setting and close to the caves and over the road from shops/cafes etc....

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Helpful?
Thank greg794
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi Greg. Thanks for taking the time to share your feedback. I'm glad you and your family enjoyed your time in Waitomo and with us. We're really sorry about those noisy neighbours - we really try to stay on top of the noise at the park, but must have been sleeping too deeply that night to hear them. I hope...

Houston, Texas
Reviewed 22 November 2016 via mobile

This is a cute sort of cottage. The room was equipped with kitchen utensils, microwave, refrigerator, etc. They also had ironing board & hair dryer. We were in room 11 with a queen size bed and in another room, there was a bunk bed. I was going to sleep in that queen size bed, but my daughter saw at least...

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Helpful?
Thank Venust
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi. Thanks for your feedback, and for taking the time to share it with us and other travellers. I am sorry about the hairs on the bed; we definitely would have remade the bed, but that doesn't change the fact that it shouldn't have happened. I'll speak to our staff about checking the linens/beds more carefully. I am glad to...

Portland, Oregon
Reviewed 16 November 2016 via mobile

We've stayed at many holiday parks in NZ on our thru hike of the Te Araroa trail, & this was the best one by far! Clean kitchens, bathrooms & units were very well laid out so things didn't feel cramped. Showers were nice and warm, and free- a rarity in holiday parks. Laundry area was good,too, they have washers which...

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Helpful?
Thank Kaitlinjenkins
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi Kaitlin. Thank you so much for your kind remarks and for taking the time to share your feedback with us and others. We would love to have you back if you're ever in the area again. Best of luck for the rest of the trail!

Ripley
Reviewed 11 November 2016

Showers, kitchen and laundry all very clean and well appointed but the pitches are very small and when we visited in October the site was pretty full. It's a good base for visiting the caves but does not have any real charm or atmosphere. My advice? Book one night and then move on.

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Helpful?
Thank 702chantalk
Jenn_WaitomoTop10, Manager at Waitomo Top 10 Holiday Park, responded to this review

Hi Chantal. Thank you for your comments and for taking the time to share. I'm sorry to hear that your experience here wasn't entirely positive. We're actually opening some new powered sites this season that have a bit more space and grass, so maybe if you're ever back in the area you could try out one of those. I hope...

Auckland, New Zealand
Reviewed 28 September 2016 via mobile

We booked both a motel unit and en-suite unit for extended family. The motel unit had a great view over the grounds (great for kid-watching from the covered motel deck) and a flat lawn space out front for communal use. Playground and pool were in excellent condition. There were a couple of large pedal bikes available for hire (our 11yr...

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Helpful?
Thank NZJaxC

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern beautifully landscaped park right in the centre of Waitomo. Walk to the Glowworm Caves, restaurants, store and museum. Our accommodation includes fully self contained park motels ideal for couples or families, en-suite units perfect for couples, deluxe cabins which are perfect for families or small groups and Standard cabins, our budget accommodation. We also have great hard surface powered sites for motor homes and caravans and great nonpowered sites for tents. Park facilities include swimming pool, Hot spa (free), covered BBQ area, playground, trampolines, internet (wireless and kiosk), full laundry, communal bathrooms and kitchen/dining for campers and cabin clients and a full advisory and booking facility for Waitomo's activities. We are rated 4 star plus by Qualmark. ... more   less 

Additional Information about Waitomo Top 10 Holiday Park

Address: 12 Waitomo Village Road | PO Box 32, Waitomo Caves 3943, New Zealand
Region: New Zealand > North Island > Waikato Region > Waitomo Caves
Price Range: £51 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waitomo Top 10 Holiday Park 4.5*
Number of rooms: 18
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Also Known As:
Waitomo Top 10 Holiday Park Hotel Waitomo Caves
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Questions & Answers

Here's what travellers have asked, with answers from Waitomo Top 10 Holiday Park staff and other travellers.
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Singapore, Singapore

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Questions? Get answers from Waitomo Top 10 Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is not an hotel but a holiday park”
 of 5 bubbles 969Beans, 23 Feb 2017 | Read review
“Read the descriptions of the cabins thoroughly before you book (although some upgrades could be arranged if available)”
 of 5 bubbles DJj913, 10 Feb 2017 | Read review
“Be careful to book a room with a bathroom”
 of 5 bubbles AndiStone, 3 Feb 2017 | Read review
“Ensuite cabins at the end of the row are more private.”
 of 5 bubbles thelonelygnome, 31 Jan 2017 | Read review
“If you like being treated as a sardine using a car park then visit this site. Otherwise totally avoid.”
 of 5 bubbles GeorgeK922, 28 Jan 2017 | Read review
5 of 5