We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Qiandao Lake Resort

Save
Traveller (314)
Room & Suite (80)
Dining (34)
Overview
Xin'an North Road, Qiandao Lake Town, Chun'an County 311700 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (252)
Filter reviews
36 results
Traveller rating
14
12
7
1
2
Traveller type
Time of year
LanguageEnglish
More languages
14
12
7
1
2
Show reviews that mention
All reviewslobby loungegreat locationspeak englishchinese restaurantqiandao lakerooms are spaciousthousand islandsuitebalconychinashanghaipresentation
FilterEnglish
Updating list...
1 - 5 of 36 reviews
Reviewed 29 June 2018 via mobile

Spend a day at this hotel with kids. Very nice facility and friendly staff. Want to give five stars to Nancy at front desk. She is very patient to deal with very loud customers. Another five stars want to go to Alex (?), who is...More

Thank Ychenyue
Response from seven_fang, Guest Relations Manager at Sheraton Qiandao Lake ResortResponded 8 July 2018

Dear Guest, Thanks for your time and your highly appreciate for Nancy and Alex, they all from Front Office team. To provide further assistance for guest is our core value, every hotel associates will do it like Nancy & Alex. Your encourage is the most...More

Reviewed 26 June 2018 via mobile

Food: 4/5 Loved the Chinese restaurant, but the breakfast could be improved especially in presentation and navigation Service: 5/5 Many people speak English and staff are always everywhere ready to help Room: 4/5 Water pressure is so so. The rooms are spacious but there’s a...More

Thank HK_Traveller05
Response from seven_fang, Guest Relations Manager at Sheraton Qiandao Lake ResortResponded 8 July 2018

Dear Guest, Thanks for your kind feedback and suggestions! Really appreciates your time and we will improve the whole Food quality, for water pressure issue we have informed related section to follow up accordingly. Thank you again, wish a good day and looking forward to...More

Reviewed 19 March 2018 via mobile

We had a wonderful time at this beautiful hotel!! Especially the indoor swimming pool and to every aspect of the service, simply beyond 5star! Our 5yo boy love his stay here. A big thank you to Miss Daisy Xie 解雅雯 from the Lobby Lounge, who...More

Thank General_Fred
Response from seven_fang, Manager at Sheraton Qiandao Lake ResortResponded 12 April 2018

Dear General_Fred, Thank you for taking the time to share your feedback regarding your recent stay with us at Sheraton QiandaoLake Resort. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments...More

Reviewed 20 October 2017

nice hotel with good location. all the staff bring me the excellent service, the Club lounge wiz the amazing lake view, really enjoyed moment. Nice place for a short break, highly recommend the hotel.More

Thank 2,774,629,824
Response from Zhang A, Front Office Manager at Sheraton Qiandao Lake ResortResponded 21 October 2017

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering...More

Reviewed 3 October 2017 via mobile

Booked 3 nights deluxe suite lake view expensive room with my wife and 2 kids. Just checked in today at 7:30 and learned that room was not ready. This is 7:30 PM, absolutely Ridiculous! Also when I called to reserve the room, I asked for...More

Thank Dennis C
Management response:Responded 4 October 2017

Dear Dennis, Thanks for sharing your valuable feedback with regards to our hotel guest room. We sincerely apologize for the inconvenience due to the room didn’t get ready when you came to the hotel and room cleanliness & smelling, We will definitely rectify the issues...More

View more reviews
About
Description
A warm welcome awaits you at Sheraton Qiandao Lake Resort. Our ideal location will connect you to a land of lush mountains, crystal clear waters, and exotic caves. From the moment you arrive, you will be treated ...More to gracious Chinese hospitality, thoughtful amenities, and an abundance of activities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Wheelchair access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
249
Price range
US$115 - US$338 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Qiandao Lake Resort China/Zhejiang
Location
China > Zhejiang > Chun'an County
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
249
Price range
US$115 - US$338 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Qiandao Lake Resort China/Zhejiang
Location
China > Zhejiang > Chun'an County
Photos
Traveller (314)
Room & Suite (80)
Dining (34)
Pool & Beach (22)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 172 hotels in Chun'an County
Qiandao Lake Greentown Resort Hotel
78 reviews
.09 miles away
Thousand Lakes Hotel
9 reviews
.39 miles away
Wai Gao Qiao Hotel
14 reviews
.48 miles away
Qiandao Lake Yiju Hotel
14 reviews
.51 miles away
Nearby RestaurantsSee all 21 restaurants in Chun'an County
YeSheng Yu Guan
.18 miles away
YuWei Guan (YuRenMaTou)
.37 miles away
Yue - Sheraton Qiandao Lake Resort
7 reviews
.37 miles away
QianDaoHu YuWei Guan (QianDaoHu)
10 reviews
.49 miles away
Nearby AttractionsSee all 16 attractions in Chun'an County
Thousand Island Lake (Qiandao Hu)
480 reviews
2.03 miles away
Hangzhou Qiandaohu National Forest Park
166 reviews
2.03 miles away
Chun'an Qiandaohu Nongfushanquan Production Base
28 reviews
2.03 miles away
Qiandaohu Jiupaojie Scenic Resort
25 reviews
2.03 miles away
Questions & Answers
Get quick answers from Sheraton Qiandao Lake Resort staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"suite room is very big and clean"
Read review
"Take an upper floor room to enjoy the stunning views"
Read review
"Higher floor overlooking the lake"
Read review
"view of the lakes"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing