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Hard Rock Hotel Penang

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3,044 Reviews from our TripAdvisor Community

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Showing 2,889: English reviews
Penang
Reviewed yesterday NEW

it was awesome for the whole family. Room is clean and kids friendly, with nice and firm beds. Pool was great. Having food available at a few different places rocks! Especially love the buffet spread for breakfast. Friendly staff throughout the hotel. Rock Royalty lounge was a nice surprise for us. All in, it exceeded expectations. Keep it up and...

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Helpful?
Thank jycyn
Singapore, Singapore
Reviewed yesterday NEW

Had a pleasant and enjoyable stay at the hotel on my birthday! Their service, room facilities, hotel facilities and live band were awesome. One thing to highlight on will be the room cleanliness. I found some slight dirty black stains on one the pillows during the first day upon check in. But the housekeeping team managed to replace the soiled...

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Helpful?
Thank winniewan87
Ampang, Malaysia
Reviewed 2 days ago NEWvia mobile

We had company team building in Hard Rock yesterday. Despite such short notice, Hard Rock able to accommodate to ALL our request and made the experience a memorable for us. Rocking newly refurbished rooms, rocking foods and rocking staffs, special mention to Nina (manager) and Faizol (who took care of our entire team of 70 pax) very well during dinner....

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Thank Nisha J
Singapore, Singapore
Reviewed 2 days ago NEW

The stay at the hotel was a pleasant one. Unfortunately at this period, there was a construction outside the hotel beach area & we had to travel further to do the sports activities. Otherwise it is just perfect getaway.

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Helpful?
Thank Zainab A
Pj
Reviewed 2 days ago NEW

Very satiesfied with the room cleanliness. I booked for homeymoon package decoration nicely done very friendly staff... and very helpful to. Rock royalty served variety of food and tasty.. thank you too hard rock team well done

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Thank hasini481
Singapore, Singapore
Reviewed 3 days ago NEW

It has enough activities to cater to the different members of the family. Wish the pool was bigger though. The staff was very efficient and friendly. We were disappointed that we missed having a dinner at hard rock cafe as we did not expect it to be full so for those who would like to have a meal there during...

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Helpful?
Thank Anne W
Penang Island, Malaysia
Reviewed 3 days ago NEW

Generally the service level is dropping although the staffs are friendly, helpful etc. But imagine you are allow to check in @ 3pm and the room is only available @4.30pm. We needed to wait at lobby for 1 hr 30min. And worse part is the receptionist is unable to tell exactly what time will be ready! Secondly, the cafe for...

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Thank yssyen88
Reviewed 3 days ago NEWvia mobile

Avery beautiful hotel with a lovely sea view rooms The cafe always rocky and loud They send us a greeting cake for our honeymoon Thanks for this beautiful cake and beautiful time The pool is very good the food is variable and delicious

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Thank Ahmed D
Petaling Jaya
Reviewed 3 days ago NEW

We had a great time at Hard Rock Penang...my girls really enjoyed playing in the pool.. They spent some time in Roxy Kids Club..but I hope in future there will be more varieties of kids activities in the Kids Club such as learning traditional anyaman, kite flying and batik painting...This will make the hotel more to kids friendly place..Overall ..it...

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Thank Rhathi D
Penang Island, Malaysia
Reviewed 3 days ago NEW

Feel the rock n roll, the famous hotel over the world. Here we have one in Penang. With awesome service, friendly staffs, cleaness environment, comfortable room n bed. I am highly recommend your stay with Hardrock.

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Helpful?
Thank sharontwl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: £72 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Malaysia
Hotel Style:
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Penang staff and other travellers.
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Questions? Get answers from Hard Rock Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower ground rooms has direct access to the pool from the room. If you want sea view, ask for a higher level room.”
 of 5 bubbles overruled23, 7 Dec 2016 | Read review
“Amazing stay@ Hard Rock Penang!!!”
 of 5 bubbles , 5 Dec 2016 | Read review
“Family with kids (12 yo below) would enjoy staying in Roxy Kids Suite.”
 of 5 bubbles zazack81, 20 Nov 2016 | Read review
“Music in the lobby is usually done by 10 - 10.30pm so won't matter too much which room to pick. Ocean view is great”
  • View from the Rock Spa gym
 of 5 bubbles DeeJayFrog, 18 Nov 2016 | Read review
“If u drive there, a little challenge to get parking lot at evening - night time, party time lure crowd. Overall, is an ideal family hotel”
 of 5 bubbles tiffanyl83, 16 Nov 2016 | Read review
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