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Shangri-La's Rasa Sayang Resort & Spa

3,623 reviews
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Traveller (2879)
Room & Suite (778)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“spice market”(307 reviews)
“ferringhi grill”(195 reviews)
“rasa sayang”(485 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Luxury for Less
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,623)Write a Review
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3,247 results
Traveller rating
2,285
638
209
66
49
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2,285
638
209
66
49
Show reviews that mention
All reviewsspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastgarden wing roomadult only poolold treesrain treesfruit kebabsdress codepremier roomcomplimentary soft drinks
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1 - 5 of 3,247 reviews
Reviewed yesterday

We checked into the Garden suite and we were taken to our room. Disappointed that there was mould on the shower walls and moss on the door frame of the patio. I had to ask 3 times for the room to be cleaned. The staff...More

Thank 934sunitat
Hotel's Favourite
Reviewed 5 August 2017 via mobile

A beach resort EXACTLY as a beach resort should be! Stunning peaceful location but just a few minutes walk from the madness that is Batu Feringgi ! The hotel itself whilst an older building now is very well kept. The grounds are stunning and well...More

14  Thank Richard C
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 7 August 2017

Dear Richard C, It has been a pleasure to have you with us! I am pleased that you are having a great time at our resort. Wishing you a continued wonderful stay. Do let us know if you need any further assistance or service. We...More

Reviewed yesterday via mobile

We stayed in the Rasa Wing which 1) gives access to the adults-only pool, as well as 2) complementary afternoon tea and 3) evening cocktails in the lounge. Rounding off my top five at the hotel would be 4) the luscious gardens, and 5) the...More

Thank two_freds
Reviewed 2 days ago

Arriving exhausted around 9pm after a long flight, we had to spend half an hour to check in getting our passports to the receptionist two three times since we were explained our booking was cancelled for some unknown reason. It naturally made me feel quite...More

1  Thank GKen64
Reviewed 3 days ago via mobile

Went for pre dinner drinks during happy hour. Excellent service and a great place to relax and chill. 12 drinks cost approx £30 which was very reasonable in this high end hotel, happy hour prices though.

2  Thank dghayfield
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$171 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$171 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2879)
Room & Suite (778)
Pool & Beach (468)
Dining (257)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
leopinky
19 February 2018|
AnswerShow all 2 answers
Response from PeteD60 | Reviewed this property |
GIven the complexity of your questions - my suddestion is that you use the contact us facility on the rasa sayang website and get the answer direct from them - children were evident in the Rasa Wing during our stay in the... More
0
Votes
10 February 2018|
AnswerShow all 3 answers
Response from SydneyKhan | Reviewed this property |
Yes you can use it and you can charge activities to your room also can eat in their restaurants, ask. The buggy to drop you off... I disagree with others the Shangri-la is very kid friendly
0
Votes
cardiffcwtch
8 February 2018|
Answer
Response from fiona s | Reviewed this property |
I am sorry I cannot answer that question you need to ask the hotel. There were no young children in the rasa wing pool.
0
Votes
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12345632
Room Tips
"sea view from 3rd floor up."
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"Definitely choose the ground floor!"
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"Rasa Wing for sure, preferably overlooking the kids pool"
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"The Rasa wing includes free afternoon tea and pre dinner cocktails"
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