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Holiday Inn Resort Penang

Booking.comUS$120*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Resort Penang
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2,123 Reviews from our TripAdvisor Community

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Showing 1,915: English reviews
Romsey, UK
Reviewed 15 October 2014

The Holiday Inn is right in the heart of Batu Ferringhi and that's just the correct place for it to be. Its at the heart of the night market, right on the beach and there are bus stops right out door. We stayed in the Tower and had a super size room for myself, my wife and our 11 yr...

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Helpful?
1Thank Teaprince
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Teaprince, Thank you for choosing us for your recent vacations in Penang. It was our pleasure to have you and your family with us and I am glad that you enjoyed your stay in our Resort. It is great to hear your compliments about our Resort facilities and staff, and that we consistently matched your expectations. I will definitely...

Perth
Reviewed 15 October 2014

My wife and I were determining whether to stay at Holiday Inn or Hard Rock hotel, and decided we would try Holiday Inn. It was a decision we did not regret. We were warmly greeted by the Security Manager, who happened to be at the car park at the time we arrived. We booked a room in the new wing...

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Helpful?
2Thank AshR_1812
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear AshR_1812, Many thanks for your valuable feedback that you have posted on Tripadvisor. We are pleased that we were able to provide you with enjoyable experience and happy to hear that you enjoyed your stay in our Resort. We greatly appreciate your tremendous compliments about our team especially our Duty Manager, Jasmeen and our Receptionist, Anis for their contribution...

Brisbane
Reviewed 15 October 2014

This is our 3rd stay at this property and my preferred destination to blow a year worth of IHG points on our annual family holiday to Malaysia. Everyone from the reservations team (who dealt seamlessly with my complicated 3 room redemption + payment booking so well) to front desk, housekeeping & management were a pleasure to deal with. My IHG...

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Helpful?
1Thank Rishen
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Rishen, Warmest greeting from Holiday Inn Resort Penang. Thank you for your wonderful review regarding your recent stay with us on Tripadvisor. We are delighted to hear that you and your family had another memorable stay with us. I was happy to read your highlights regarding our team and the service offered especially from the Reservations team in dealing...

Shenzhen, China
Reviewed 15 October 2014

Sorry to sound like Mary Poppins, but the staff in the Holiday Inn resort in Penang are simply superb. Their friendliness comes from within, with natural care and concern given to our twin babies from so many of the staff in the hotel. Special mention goes to Maria who seems to thoroughly enjoy her job. The hotel rooms are huge,...

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Helpful?
1Thank TheDiplomat
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear TheDiplomat, Warmest greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting such a wonderful review on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am delighted to hear that you enjoyed your stay with us. We greatly appreciate your tremendous compliments about our staff especially...

Bengaluru, India
Reviewed 14 October 2014

We booked a hill view room on the batu ferringhi tower. It was very nice, good size, nice view, a nice balcony and a large bathroom with both shower and bathtub. The pool and beach are great. Kids play area didn't live up to my expectation. The night market happens just outside on the footpath and is a great place...

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Helpful?
Thank Vaishnavi646
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Vaishnavi646, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to know that you liked our rooms and pool. In regards of our breakfast, while it is correct that the busy period is usually between 9am to 10am, I must precise that our breakfast is open until...

Perth, Australia
Reviewed 13 October 2014

Stayed at Holiday Inn Resort for 3 days during the peak Christmas period. The hotel itself was clean and had excellent food. The beach activities provided were fun and great for families and the night markets were just along the street and was safe. Make sure to check out the ship beside the resort. However their check in and check...

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Helpful?
Thank Serah09xo
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Serah09xo, Greetings from Holiday Inn Resort Penang! Thank you for your comments and feedback posted in Tripadvisor. I am glad to hear that you liked our hotel and food during your stay in 2013. I do apologize for any inconvenience you might have experienced at the time of check in and please rest assured that I have shared your...

Gold Coast, Australia
Reviewed 13 October 2014

Stayed here at the start of October 2014. Rooms are small and felt very damp. We requested a non smoking floor, and got given a smoking room on a smoking floor. I had to get them to come spray the room, because it absolutely stunk. This did fix the problem though. Pool area is very dated, as with the rest...

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Helpful?
Thank KB240176
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear KB240176, Thank you for taking the time to complete a review on your stay. I am pleased to note your positive feedback about the helpful and nice staff as well as the hotel location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and...

Perth, Western Australia, Australia
Reviewed 11 October 2014

Hi, my friend and I recently stayed for 3 nights at Holiday Inn at Beti Ferringhi and I just wanted to write about one particular staff Jasmeen Kaur. She is a beautiful girl with a beautiful personality. She was so helpful and so caring that she went beyond the call of duty. She was very courteous, friendly and professional. She...

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Helpful?
1Thank Jaz S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jaz S, Warmest greetings from Holiday Inn Resort Penang! Thank you for choosing us for your recent vacations in Penang. It was our pleasure to have you with us and I am glad that you enjoyed your stay in our Resort. It is great to hear your compliments about our Duty Manager, Jasmeen for her contribution in making your...

Sydney
Reviewed 11 October 2014

This is one excellent hotel. Rooms were very spacious and clean. Really loved their bathroom products. The hotel was situated in a nice location, the swimming pool was adjacent to the beach. Just a suggestion to improve the service of this hotel... a complimentary shuttle bus service from Penang airport to the hotel would be good, considering the cost to...

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Helpful?
Thank HolidayBee3214
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear HolidayBee3214, Warm greetings from Holiday Inn Resort Penang. Thank you for sharing your recent experience with us on Tripadvisor and we are glad to hear that you enjoyed stay with us. Your compliment regarding our hotel, rooms and bathroom products are highly appreciated. Please be informed that we do provide a free shuttle service from Hotel to Georgetown and...

Sydney, Australia
Reviewed 9 October 2014

For the most part an enjoyable stay at this property. Rooms are clean and well maintained. We had a balcony with a great view of the beach which was well worth the additional price. The staff are courteous and attentive and by far the best greeter I have met at any hotel anywhere. She deserves a pay rise. The downsides...

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Helpful?
Thank T H
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear T H, Greetings from Holiday Inn Resort Penang. Thank you for sharing your review and experience with us on Tripadvisor. I am happy to hear that you had an enjoyable stay with us and appreciate your compliments on our room and our staff being courteous and attentive. I will definitely share your comments with all the team. Once again,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
63 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid beach wing hill view”
PineOng, 26 Apr 2017 | Read review
“High floor sea view”
yoongw, 13 Apr 2017 | Read review
“Definitely a room in the tower with balcony.”
SmillaRyde, 2 Apr 2017 | Read review
“For balcony and long sea view choose Tower, for close sea view go with main block”
Newquaygreen1, 30 Mar 2017 | Read review
“Good hotel with great staff”
Orkney2015, 27 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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