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The Tsitouras Collection Hotel

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Traveller (340)
Room & Suite (261)
Videos (1)

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About

#1 of 24 hotels in Firostefani
Location
Cleanliness
Service
Value
The mansion that forms the nucleus of the Tsitouras Collection was built in 1780. It was renovated in 1985 by the art collector Dimitris Tsitouras, who converted it into five units, each with a separate theme and name, all demonstrating his personal style and respect for the Greek tradition and the needs of modern travellers. Each suite has a complimentary wet bar, CD player, satellite TV, DVD, direct dial phone and safety deposit boxes. All bathrooms are in Greek white marble and fully equipped. An a-la-carte breakfast is served, and lunch and dinner are also available in this boutique hotel. In 2010, a pool was been built on the Maria Callas Terrace where guests can enjoy snacks and refreshing cocktails.Located at the quite village of Firostefani, a 10 minute walk from the main town of Fira. Easily accessible via air and boat transportation, 8 Km from Santorini airport and Athinios port. The Tsitouras Collection is a boutique small luxury hotel in Santorini, facing one of the most breathtaking views in the world. It consists of 5 suites only, each with a separate theme and name.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Street parking
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
Butler service
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, French, Greek, Italian
207Reviews10Q+A54Room tips

Reviews
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Mark B wrote a review Jan 2024
1 contribution
The breathtaking natural beauty of Santorini is truly remarkable. The real beauty lies within the people and culture of the island. Our hosts George and Eleni made us feel like part of the Tsitouris family. The entire staff ( Monji, Roberet, Lucille and JJ) provided fabulous service and hospitality. George was the curator of extraordinary experiences (Catamaran trip, Beach excursions, restaurant recommendations) and ensured we enjoyed every excursion. Our family of four stayed seven nights in the TC Private Villa. It was truly heaven on earth! We look forward to our next trip to Santorini and the Tsitouris Collection Hotel.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BreezyTraveler06 wrote a review Aug 2022
United States257 contributions119 helpful votes
+1
Hotel's Favourite
Where do I start? Five (5) star service from the moment we arrived on the island. This place is magical. Check-in: the hotel arranged pick up for us from the ferry port. This was such a huge bonus. It was great to not have to worry about transportation to and from the hotel. The hotel was about 20mins from the port. When we arrived at the hotel, we were met by George and Monji (sorry if I misspelled the names). We arrived early, so we appreciated being able to check-in early. We got a tour of the hotel and a brief history of the hotel too. Such a fascinating history! Once we arrived, Monji let us know how to order breakfast, how to do the wifi, where the refreshments were located, etc. When we arrived, George made a reservation for us at a lovely restaurant for the evening – Onar. The service, food, and wine were delicious and the views from the restaurant were amazing as well! Room: We booked the House of Portraits room and it was impeccable! We had a clear view of the caldera right outside on the terrace. Words cannot describe the beauty. The room was beautifully decorated, plenty of A/C (Greece is hot in the summer), superbly clean, and the wifi worked great. We had sodas, beer, and wine in the minibar. The bathrooms are updated and very clean, and lovely. Our room was cleaned every day and the housekeeper, Lucille, was a lovely and friendly woman who always had a smile on her face. Thank you so much, Lucille! We also scheduled an in-room massage, which was wonderful! Location: I can’t say enough about the location. The views are some of the most beautiful I have ever seen in my life. There were beautiful, clear views of the Caldera right outside of our room. It was breathtaking. Dining: we had breakfast each morning, and it was absolutely delicious! There had meats, cheeses, eggs, croissants, yogurt, fresh fruits, omelets, fresh-squeezed orange juice. Breakfast was served on the terrace every morning and I couldn’t imagine waking up to anything better than that. We also had sunset drinks every evening. We booked a rooftop Greek tasting for one evening, and it was such a remarkable culinary experience. The service and the food were 5-star! Pool: The pool is on the roof and it’s very much a relaxing and peaceful area. The view from the pool, again, is breathtaking. We had some rooftop drinks while up there. It was paradise. Service: We cannot thank George, Monji, Lucille and the rest of the staff enough for making our trip one of the most memorable we have ever had. The service was 5-star. They were there to help us with whatever we needed. They were kind, friendly, professional, and made us feel like family. They all deserve all the praise for making the Tsitouras a truly magical place to be. I cannot possibly capture all the things we loved in this one review. This is one of the best hotels I have ever stayed in. I will return to the Tsitouras any time I return to Santorini.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Any room would be a great choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Makenzie C wrote a review Nov 2023
Salt Lake City, Utah3 contributions2 helpful votes
+1
I feel a bit bad leaving such an honest review because George and the staff were great. Please note that I only want to improve the experience of future guests. We stayed here for 5 nights. They truly made us feel special and treated us like family. If you needed anything, they would have it to you within 5-10 minutes. George helped us with scheduling transportation, massages, directions, and sooo many recommendations. Sunsets cocktails are very yummy and the breakfast was good. There was quite the spread of food! The A/C worked great inside of the room. The location was great and we felt very safe here. We had high expectations for this place. It’s a top rated, 4 star hotel here in Santorini. We have stayed at many, many places and were very disappointed with the cleanliness of our room. We were absolutely baffled that no other review mentioned this issue…. When we arrived, it was obvious that the room was not cleaned properly. I immediately noticed that the dining tables weren’t even wiped down. There was residue on it from the previous guests. The floors weren’t cleaned well, the furniture was stained and dingy, the headboard had white stuff on it (I don’t even want to know what),the bathroom mirror was dirty, and the small bottles of soap were previously used. There was long black hair in the bathrooms, on the walls, and the floor. We noticed all of this within 10 minutes of being in the suite. It made us feel uneasy. It makes you wonder if the towels and bedding were not changed/cleaned as well. The towels and robes are in desperate need of replacing. They are hard, stiff, and scratchy. Not the normal fluffy and nice towels/robes that every nice hotel has. The pillows and bed was ok. Not the most comfortable, but it was fine. There was black stuff on the walls in the shower. Not sure if it’s mold or what it is. The Wi-Fi only worked in the sitting area. The lounge chairs at the pool were stained. The pool was too cold to swim in (no heater) and there was no hot tub. My hope is that management sees this review and takes action. I only want to improve the experience of future guests!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eleni Tsitoura, Owner at The Tsitouras Collection Hotel
Responded 19 Dec 2023
Dear Makenzie C, First of all, we would like to thank you for your kind words and constructive comments. Our hotel has always taken pride in providing a high standard of hospitality services and we value every guest as part of our family. Any possible complaints towards the experience that our guests have during their stay, are taken very seriously, and aim to improve in any possible aspect. We have carefully reviewed your input, and we would like to address every point separately. As far as the issue of cleanliness of the room is concerned, we would like to apologize for any shortcomings and give you an explanation of how this might have occurred. A few days before your arrival, and specifically on the 1st of October, we had 3 members of our staff quit without any notice thus leaving us with a very burdensome shortage of staff. At that time, nearing the end of the touristic season, it was impossible to find replacement staff, train them and insert them into the rotation. Therefore, it is highly possible that the remaining employees might have been unable to mitigate the effects of the aforementioned resignations. We do understand that this is something that should never be of concern for our guests, as they’re selecting our hotel expecting a high-quality stay and that is exactly what they should always get from us. We always encourage our guests after using the pool or coming back from the beach to refrain from sitting on fabric furniture while still wearing their wet swimwear but unfortunately this is not always the case. For that reason, we hire a professional company to deep clean all our fabric furniture at least once a month. Our staff always inspects for any possible visible stains but we do understand that at the time of your arrival and again due to the fact of our limited staff, certain stains on furniture were not observed and reported for cleaning. As far as WiFi reception in all the rooms is concerned, although we have installed appropriate devices to ensure the best possible coverage in all areas, due to the nature of the building that has extremely thick walls and is basically cave-like on certain devices that do not possess strong WiFi receivers signal might indeed be poor. For that we apologize. The lounge chairs surrounding the pool, are cleaned every morning, however, them being of light color and tanning lotions from our guests, although we do provide towels and encourage them to use them on top of the lounge chairs, again this is not always the case, thus resulting in discoloration of certain areas of the fabric of the lounge chairs, which might appear under certain sunlight conditions as stains. Our pool is indeed heated up to a comfortable temperature of 24-25 degrees Celsius which is enjoyable by the majority of our guests. On the issue of the absence of hot tub, we would like to point out that we have never advertised that we offer such facilities as they do not fall within the philosophy of our hotel. Again, we thank you for all your valuable comments and we hope to have the opportunity to offer you the high level of service and experience that our hotel is renowned for more than three decades.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MannyL wrote a review Oct 2023
Rhode Island14 contributions14 helpful votes
When we researched our trip, Santorini had many mixed reviews, ranging from “don’t miss” to “hard pass.” We figured we’d do a night so we could see if the sunsets are really that great, so we booked a room in the Tsitouras Collection. A few days before we checked in, they reached out and offered us an upgrade to the Portrait Room for the night, so we took them up on the offer. Mongi greeted us at our arrival and showed us around the space, which is incredibly beautiful, and provided us a bit of history about the property (the building is one of a handful that survived an earthquake in the 1950s). As well, he gave us a good overview of the island itself and offered to help with any number of things we might want to do (including dinner reservations at Orna, which was delicious!). It doesn’t feel right to call the Portrait Room a room because it was more like a small house - very large sitting room, covered with portraits from the owner’s personal collection; two bedrooms (one on the second floor overlooking the sitting room) and two large, luxe bathrooms. Everything was immaculate and the bed was very comfortable - we slept much later than we anticipated. We only had to give about 10 minutes notice for breakfast, and it was delivered to the terrace outside the room; it was delicious, of course! We definitely enjoyed the terrace (and even tried the pool, though it was a bit cool since it was the end of the season) and yes, the sunsets really are that great. It was a beautiful, memorable evening. Our only regret is we stayed only one night - we know better now, and hope to go back and stay here again. Mongi and the rest of the staff were lovely and we couldn’t have enjoyed the night more.
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Date of stay: October 2023
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sue Z wrote a review Oct 2023
26 contributions14 helpful votes
Our stay at The Tsitouras Collection exceeded our expectations. From our easy pickup at the port (which is included) to being met at the road and escorted through the hotel to our suite by Mongi, We stayed in The House of Nureyev, which was lovely with its own private balcony overlooking the caldera and the sea. ( Note there are steps in the hotel but are very doable & definitely less than many other hotels further down.) An outrageous breakfast with many options was served each morning on the balcony at your choice of time plus cocktails in time for the beautiful sunset each evening. Eleni was so helpful via emails before our visit and George and Mongi once we arrived. The rest of the staff provided outstanding service. We were definitely spoiled! We were glad we stayed in Firostefani which is more peaceful and has good restaurants and it is a reasonable walk to Fira (much larger but more congested) and to Imerovigli, a nice small village in the other direction. Highly highly recommend this small, very special hotel!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Melissa T wrote a review Oct 2023
Fairfield, Connecticut199 contributions54 helpful votes
+1
It was such a wonderful & memorable experience to stay here in July 2022, during my first time on the beautiful island of Santorini!! Meeting with George and the hospitality provided by Mongi was excellent, and all staff also go out of their way to make your stay the best. Daily breakfasts enjoyed on the rooftop overlooking the Agean, was a wonderful way to start the day! Sunset cocktails on the rooftop are also a must! Additionally, the local restaurant recommendations & assistance with securing reservations, was very appreciated. You would be wise to book here if you have the pleasure of visiting Santorini🇬🇷
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Be sure to ask for assistance so that you can ensure you have a dinner reservation for the local...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Francesca B wrote a review Sept 2023
2 contributions1 helpful vote
Truly 5 star service. Everyone on staff was so attentive to every need you could have. The views were amazing and the location was great. Cannot recommend enough.Breakfast was fresh every morning, rooms were always spotless and stocked. George and Elani made this place an oasis.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mike wrote a review Aug 2023
Toronto, Canada1 contribution
The Tsitouras hotel is beautiful, with breathtaking views, exquisite decor, lovely breakfast delivered to your balcony and warm and helpful staff from top to bottom. It ticks all the boxes. What really sets the hotel apart though is George and Eleni. They provided excellent and personalized recommendations, taking care of all the details. Truly extraordinary hospitality. Like staying with family. The perfect setting for a spectacular vacation in Santorini.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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beaven24 wrote a review Aug 2023
Bishops Stortford, United Kingdom6 contributions2 helpful votes
+1
With so many stunning places to stay on such a beautiful island, thankfully I stumbled across this gem The Tsitouras Collection. A place with so much history and 5 unique suites individually furnished to the highest of standards. Luckily for us there was one room available The Porcelain Suite. I would highly recommend booking directly with Elena via their website as the service we received as mentioned in other reviews was outstanding. From the moment we were picked up at the airport in a Mercedes and whisked off to be met by George at the steps leading up to our home for 5 nights, we were made to feel like family. George’s passion and enthusiasm as he walked us around this slice of heaven as well as the chilled bottle of wine in our fridge set the scene for the rest of our stay. The picture window in our dining area over the Caldera was a pinch me moment. Breakfast each morning was a mini banquet and at a time chosen by us. Onar restaurant on our first evening booked by George was a 1 minute walk away after a complimentary cocktail on the terrace by the infinity pool to watch the sunset that Santorini is famous for. It didn’t disappoint. A semi private catamaran trip ( 12 passengers ) 3 staff was a fabulous way to see Santorini from the water while enjoying a bbq and drinks also booked via George. Mongi and all the staff including JJ were always on hand to look after us and the Seabass and Greek salad at the waterfront restaurant at Oia recommended by Mongi, was to die for!! I’ve never stayed in a place that offered such a personal touch and I’m sure I won’t again until I return which I most definitely will. Best wishes to you all. Lisa & Justine.
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Date of stay: June 2023
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dmb9400 wrote a review Jun 2023
6 contributions
Effortless pampered, relaxed and taken care of like family. This is not just a five-star hotel villa. This is a place that will heal your soul and bring you back to life. While everything here is first class, it is the people, the team at Tsitouras, that truly makes this the most special of places. George, Elena, Mongi and team make you feel like you are their only guests and they anticipate your every need. There is no need to stay elsewhere in Santorini but I hope enough people do so there is always room for us! We are grateful for the gift you gave us in a truly recuperative vacation.
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Date of stay: June 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£307 - £649 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tsitouras collection firostefani
LOCATION
GreeceSouth AegeanCycladesSantoriniFirostefani
NUMBER OF ROOMS
5
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE TSITOURAS COLLECTION HOTEL - Updated 2024 (Firostefani, Greece)

Frequently Asked Questions about The Tsitouras Collection Hotel
Which popular attractions are close to The Tsitouras Collection Hotel?
Nearby attractions include Three Bells of Fira (0.2 miles), Aegean Designs (0.06 miles), and Three Bells of Fira iconic viewpoint (0.2 miles).
What are some of the property amenities at The Tsitouras Collection Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Tsitouras Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tsitouras Collection Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at The Tsitouras Collection Hotel?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to The Tsitouras Collection Hotel?
Conveniently located restaurants include Taverna Romantica, No Name Restaurant Santorini, and Mylos Champagne Bar - Restaurant.
Are there opportunities to exercise at The Tsitouras Collection Hotel?
Yes, guests have access to a pool during their stay.
Does The Tsitouras Collection Hotel have airport transportation?
Yes, The Tsitouras Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Tsitouras Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Tsitouras Collection Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Tsitouras Collection Hotel?
The staff speaks multiple languages, including English, French, Italian, and Greek.