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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviews floating pool lake como la terrazza pizza spa pool old world corner suite terrace restaurant villa d'este main restaurant prestige room garden view beach bar private boat five star hotel wine bar amazing hotel
Stayed here for a couple of nights with my wife. It is probably the most impressive hotel I have ever stayed in. Old world charm and luxury set of the banks of lake como. Staff were lovely, room was immaculate. Breakfast on the terrace overlooking...More
Date of stay: September 2018
Thank neilmaguire
Response from Valentina_De_Santis, Proprietario at Grand Hotel TremezzoResponded 5 days ago
Dear neilmaguire,
Thank you for your great review and for the time you dedicated to post it.
Your review is a great reward for our daily commitment in delivering experiences. Thank you for defyning our Staff "lovely" and the room "immaculate". We are also glad...More
This hotel is stunning. The pool, floating on the lake, is beautiful and fun. They have a very chic pool bar as well. The hotel rooms are regal- we had one overlooking the lake and it was worth it. Looking out at that scene is...More
Date of stay: September 2018
Thank NYCWorldTravelerGirl
Response from Valentina_De_Santis, Proprietario at Grand Hotel TremezzoResponded 5 days ago
Dear NYCworldtravelergirl,
Thank you for your kind words on our iconic palace!
We are pleased to know that you had a great time at the Grand and that you enjoyed our T Beach and T Pizza bars and restaurants as well as our boat experience...More
we have been three times to this stunning hotel in Tremezzo. Two times we had lake view rooms and once a room with no view on the first floor which probably was the “worst room” in the hotel since we booked almost the same day....More
Date of stay: October 2018
2 Thank DedeFab47
Response from Valentina_De_Santis, Proprietario at Grand Hotel TremezzoResponded 2 weeks ago
Dear DedeFab47,
Buongiorno from Lake Como and thank you for taking the time to share this wonderful review on our beautiful property!
We thank you very much for mentioning all the areas that you appreciated, such as the restaurants and bars, the three swimming pools...More
I hope to be back there very soon. Such a beautiful place, impeccable service.. Breakfast i guess like it will be in heaven. We really recommend this place to everyone who is traveling around the area. We hope to back very soon!More
Date of stay: June 2018
1 Thank WanderlustCollection
Response from Valentina_De_Santis, Proprietario at Grand Hotel TremezzoResponded 2 weeks ago
Dear WanderlustCollection,
Thank you for your kind review about our beautiful property.
We are delighted to read that you had a memorable time at the Grand, that you enjoyed our location, service and that you appreciated our buffet breakfast.
We can not wait to your...More
What an amazing place to stay. Everything was exquisite. The view over the lake from the balcony in our room is something that will remain in my memory forever. The staff are extremely professional and friendly and breakfast in the terrace overlooking the lake is...More
Date of stay: October 2018
2 Thank Tigerland
Response from Valentina_De_Santis, Proprietario at Grand Hotel TremezzoResponded 4 weeks ago
Dear Mulla68,
Thank you for your kind review which is a great reward for our daily commitment in delivering experiences!
We thank you for defining our Palace an "amazing place to stay" and we are pleased to know that you enjoyed so much the view...More
Response from Valentina_De_Santis | Property representative |
Dear Rudypea,
Buongiorno from Grand Hotel Tremezzo.
Please allow me to participate in the conversation just with a brief comment.
We are sorry to know that you find our answers to Guests’ reviews not enough attentive to... More
Dear Rudypea,
Buongiorno from Grand Hotel Tremezzo.
Please allow me to participate in the conversation just with a brief comment.
We are sorry to know that you find our answers to Guests’ reviews not enough attentive to the highlighted shortcomings. We wish you to know that we always try to reach the Guests directly by email to express our most sincere apologies for the areas that did not meet their expectations. We also reply back to the TripAdvisor reviews stating our regret, even if in a more overall and official way. We are sorry that we do not manage to make you get these feelings when reading our replies on TripAdvisor but we hope this will not be an obstacle to stay at the Grand Hotel Tremezzo in the future.
We can not wait to welcome you with open arms and let you experience our genuine Italian hospitality and tradition of Guest-oriented service (hopefully not to respond to shortcomings but to make you live a unique Lake Como trip! 😊).
Sincerely yours,
Valentina De Santis
CEO
Grand Hotel Tremezzo
Response from Valentina_De_Santis | Property representative |
Dear salonij4,
Greetings from Grand Hotel Tremezzo and thank you for your kind message!
Early October is still a very good period to enjoy the lake surroundings as well as Italian gourmet experiences. Our Concierge will be... More
Dear salonij4,
Greetings from Grand Hotel Tremezzo and thank you for your kind message!
Early October is still a very good period to enjoy the lake surroundings as well as Italian gourmet experiences. Our Concierge will be more than pleased to assist you in reserving the best restaurants and pizzerias in the area.
We remain at your complete disposal,
The Grand Hotel Tremezzo Team
Response from Valentina_De_Santis | Property representative |
Dearest Eilish,
thank you so much for your message!
We organise only private yoga classes on request, if this can be of any interest for you please contact our T Spa for information and reservations.
We wish you a wonderful... More
Dearest Eilish,
thank you so much for your message!
We organise only private yoga classes on request, if this can be of any interest for you please contact our T Spa for information and reservations.
We wish you a wonderful evening on Lake Como!
The Grand Hotel Tremezzo Team
