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Cristalino Lodge
Às Margens do Rio Cristalino, 0, Alta Floresta, State of Mato Grosso 78580-000 Brazil
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About
5.0
#1 of 4 hotels in Alta FlorestaLocation
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The Cristalino Lodge is a premier destination in the Amazon for nature lovers. Located in the middle of a 28,167 acre private reserve, an area 30% larger than New York's Manhattan Island, the lodge offers unique outdoor experiences. Built to harmonize with the surrounding forest, the eco-friendly bungalows provide a pleasant and comfortable stay. The lodge is a winner of the World Savers Award, presented by Conde Nast Traveler in 2008, and was selected as one of the 25 best Ecolodges in the world by National Geographic Traveler in 2013, due to its combination of authentic experiences, sustainability ethic and comfort.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Boating
Canoeing
Free airport transportation
Conference facilities
Gift shop
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Hiking
Entertainment staff
Free shuttle or taxi services
Airport transportation
Sun deck
24-hour front desk
Laundry service
Room features
Bathrobes
Housekeeping
Safe
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Complimentary toiletries
Tile / marble floor
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Portuguese
Hotel links
Location
Às Margens do Rio Cristalino, 0, Alta Floresta, State of Mato Grosso 78580-000 Brazil
Name/address in local language
Getting there
Alta Floresta Airport
22 mi•
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Car Hire
298Reviews18Q+A52Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
Hotel's Favourite
This lodge is very special. Our family of four - parents and two adult children - spent a week here over Christmas and all had a fabulous time. Parents stayed in one of the junior bungalows and the children in superior rooms, all of which were nicely appointed, clean and well maintained. It was quite hot during our stay, so we quickly learned to cool off with multiple swims, showers and fruit juices at the bar each day. Our guide for the week, Rafa, and the boatman, Leandro, were fabulous, showing us way more wildlife than we ever thought possible. By the end we had more than 200 birds on our lists, together with multiple mammals, spiders, and frogs. The food at the restaurant was fresh tasting and delicious, much of it with Brazilian flavors and produce from their gardens. All in all, Cristolino was the perfect choice for us. The only downside was that our flight home from Alta Floresta was cancelled at the last minute due to weather. Our daughter texted the concierge (even though of course we had checked out). Lucas joined us after a few minutes, negotiated with the airline staff (who spoke limited English) and stayed with us until we had been rebooked. This all took several hours (since everyone else was rebooking as well!). He wouldn’t leave until we completely taken care of - way above and beyond in my view. So, thank you Cristolino for a wonderful week and to Lucas for getting us home!
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Date of stay: December 2023Trip type: Travelled with family
Value
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Service
Room Tip: We went prepared for many biting insects, but found few because of the ph of the river. This...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went as a family to experience the Amazon region and we were totally smitten from the first minute. Brazilian people are naturally polite, friendly and easy going with a great sense of humour which always helps but our visit to Cristalino Lodge was totally mesmerising. What the staff achieve in terms of luxury, attention to detail and quality cannot be understated, particularly when considering the quality of the food in such a remote location. A Christmas morning trek at 4am to see the sunrise above the canopy, Jaguar spotting and the most amazing wildlife in general are hard to beat but it was all made even more outstanding by the knowledge, passion and patience of our guide, Rafa. We'll never ever forget them for the wonderful experience we had there.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: All the rooms are cabins which we think are identical
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently returned from a week long stay at Cristalino Jungle Lodge - and what an amazing experience it was.
We stayed in a king bed junior bungalow (#18) that was spacious, beautifully designed, and had every amenity we might need, including both indoor and outdoor shower. The food is delicious and well presented and highlights local ingredients. There is always a vegetarian/vegan option available. The bar is well stocked and staff will make any drink you want - don't miss the fresh fruit juices, they're wonderful! Both housekeeping and meal service is excellent. The staff are gracious and always willing to help!
The primary reason for our visit was birding, so we spent a good deal of time exploring the beautiful Cristalino River by boat. We also enjoyed many of the lodge's trails and 2 canopy towers. A special feature not often seen are the small bathing "puddles" with hide, constructed by the staff. These allow birders to view shy, forest birds as they arrive for a late afternoon bath.
Cristalino Jungle Lodge is a very special place and we hope to return in the future. One week just wasn't enough!
We stayed in a king bed junior bungalow (#18) that was spacious, beautifully designed, and had every amenity we might need, including both indoor and outdoor shower. The food is delicious and well presented and highlights local ingredients. There is always a vegetarian/vegan option available. The bar is well stocked and staff will make any drink you want - don't miss the fresh fruit juices, they're wonderful! Both housekeeping and meal service is excellent. The staff are gracious and always willing to help!
The primary reason for our visit was birding, so we spent a good deal of time exploring the beautiful Cristalino River by boat. We also enjoyed many of the lodge's trails and 2 canopy towers. A special feature not often seen are the small bathing "puddles" with hide, constructed by the staff. These allow birders to view shy, forest birds as they arrive for a late afternoon bath.
Cristalino Jungle Lodge is a very special place and we hope to return in the future. One week just wasn't enough!
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Date of stay: August 2023Trip type: Travelled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While Cristalino Lodge is a very nice place to visit, we would never think about booking a return visit. We booked 3 nights in a Junior Bungalow ($670 pp per night) and sent our payments on time. We were excited. It was the final piece of our 3 week Brazil trip. It sounded wonderful - there is only one flight a day into and out of the closest town - Alta Floresta. So, this would be remote!
Then a week before our trip was to start, we heard from Azul Airlines that our return flight from Alta Floresta to Cuiaba was cancelled. We were rebooked on a flight the following day. That was unacceptable as we had return flights to the USA that day. The only other option was to fly back a day early and not stay the third night at Cristalino. We could not change anything else in our plans to salvage 3 nights at Cristalino.
Cristalino would not reimburse us any of the payments we made for the unused night. Not only that, after asking if they could at least compensate us some other way, such as complimentary drinks at meals or something from their gift shop - they declined that as well. My problem with them not doing anything to ease our loss was that in effect, the airline is their partner in running their business. We have submitted a claim to our trip insurance, but never sure if insurance will agree to pay on the claim.
If you still want to go to Cristalino, plan in some flexibility into your schedule so that if Azul cancels one or both of your flights, you might be able to salvage something. But do not expect Cristalino to go out of their way to help. And, do not be surprised if Azul does cancel a flight.
Then a week before our trip was to start, we heard from Azul Airlines that our return flight from Alta Floresta to Cuiaba was cancelled. We were rebooked on a flight the following day. That was unacceptable as we had return flights to the USA that day. The only other option was to fly back a day early and not stay the third night at Cristalino. We could not change anything else in our plans to salvage 3 nights at Cristalino.
Cristalino would not reimburse us any of the payments we made for the unused night. Not only that, after asking if they could at least compensate us some other way, such as complimentary drinks at meals or something from their gift shop - they declined that as well. My problem with them not doing anything to ease our loss was that in effect, the airline is their partner in running their business. We have submitted a claim to our trip insurance, but never sure if insurance will agree to pay on the claim.
If you still want to go to Cristalino, plan in some flexibility into your schedule so that if Azul cancels one or both of your flights, you might be able to salvage something. But do not expect Cristalino to go out of their way to help. And, do not be surprised if Azul does cancel a flight.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff and guides here are exceptional. The lodge itself and the room are beautiful. However it was 95-98 degrees from 10 am to 6 pm and the rooms and dining area have no a/c. You are in the jungle so no air moving either. The heat really did us in and then if you try and rest in your room it is oppressively hot. The hikes in the very early morning are great but having no relief from the heat will prevent us from recommending. The food is also sort of pretentious and you have 4 courses at lunch and dinner of primarily hot food. When you are in a tropical environment like that cool food light salads would be so much better.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Make sure you can tolerate heat all day long
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were lucky enough to recently visit Cristalino for 4 days. It is a trek to get there-from Rio we took two flights, an hour drive over bumpy roads and then a half an hour boat ride but that is part of the charm of the lodge and what makes it even more special.
We loved everything about our stay. We stayed in a roomy well appointed bungalow with lots of windows to enjoy nature even from our room-in fact we had our closest sighting of a toucan from our bed! And our guide Jessica was phenomenal. She is incredibly knowledgable, attentive and kind. She has a Master's degree in Biology so she knows her stuff. We felt very lucky to have her as our guide.
We did kayaking, walks, boat rides and climbed the observation tower (I was nervous but once I got to the top so appreciated that I "did it" and got to have the unique experience of seeing the rainforest from above.
The rest of the staff was also wonderful including our boat man and the bar, restaurant and housekeeping staff. I highly recommend experiencing this unique and incredibly beautiful place.
We loved everything about our stay. We stayed in a roomy well appointed bungalow with lots of windows to enjoy nature even from our room-in fact we had our closest sighting of a toucan from our bed! And our guide Jessica was phenomenal. She is incredibly knowledgable, attentive and kind. She has a Master's degree in Biology so she knows her stuff. We felt very lucky to have her as our guide.
We did kayaking, walks, boat rides and climbed the observation tower (I was nervous but once I got to the top so appreciated that I "did it" and got to have the unique experience of seeing the rainforest from above.
The rest of the staff was also wonderful including our boat man and the bar, restaurant and housekeeping staff. I highly recommend experiencing this unique and incredibly beautiful place.
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow! I could not recommend this place highly enough. The entire team really made our stay unforgettable. George Lin our guide was very knowledgeable and with sandro our boatman found animals and birds galore. Both worked extremely hard on our behalf and as well as being expert created a very relaxed and enjoyable atmosphere. Thanks to them we were very privileged to see giant otters and a harpy eagle! George is a very accomplished photographer too and was very generous in sharing his photos.
The food is also an extremely high standard and always very fresh. I am gluten intolerant and every meal had options that were delicious and met my needs. Thanks too to the highly capable Vinnie and Sam who answered every question and requirement and brilliant bar team who produced a wide range of non alcoholic and alcoholic options. We would recommend you to everyone!
The food is also an extremely high standard and always very fresh. I am gluten intolerant and every meal had options that were delicious and met my needs. Thanks too to the highly capable Vinnie and Sam who answered every question and requirement and brilliant bar team who produced a wide range of non alcoholic and alcoholic options. We would recommend you to everyone!
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 3 nights in August - the dry season - and were incredibly impressed. The birdlife and wildlife is fantastic (we were particularly focused on birds - and there were good opportunities in the towers and in bird hides for particular species). Spending time on the river itself was fantastic, seeing many things come to the waters edge, as well as specific hikes and activities. The lodge itself was really impressive - all meals, the layout of it and the standard. We stayed in a Junior Bungalow and it was incredible. Probably the best type of rainforest lodge we have stayed in before. We would definetely go back - not least of which because we really got the sense the area was being protected well by the Foundation.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family of 4 (including two teenagers) stayed at the Cristalino Lodge for four nights. This was our first time in the Amazon and Cristalino Lodge made it a 5-star experience we will never forget. Priscilla and Lucas were amazing to work with ahead of our visit to ensure our accommodations and activities were perfect. Cristalino Lodge is beautifully located in a private reserve where steps are taken to allow ecotourism and environmental conservation to successfully coexist. The facilities were outstanding, food was delicious, and staff was amazing! We were guided through the Amazon by our extremely knowledgeable guides, Mauricio and NeNé who spent the days and nights with us boating, hiking, and kayaking while teaching us about the rainforest and the biodiversity within. Experiencing the sunrise on the tower overlooking the rainforest was a highlight that is difficult to describe. Simply put, if you have an opportunity to visit the Cristalino Lodge, do it!
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
Absolutely wonderful jungle lodge! I had the most extraordinary stay for 5 nights. The lodge itself is simple but elegant and part of a large private nature preserve and research facility that is a trust. The food was very good and perhaps too abundant! There were macaws, parakeets, agouti and monkeys all around the property. What really made my stay special though were the warm staff (three cheers to all of the kitchen and dining staff and especially Mario).
I cannot praise my guide and fellow naturalist Rafa enough - he made it a truly extraordinary wilderness experience. From the trails to boat safaris to night walks, we saw soooooo many species! Rafa is very knowledgeable about the abundant flora and fauna of the area and especially the birds as a trained ornithologist. My travel journal is overflowing with notes on all of what we experienced. Thank you Rafa!
I look forward to coming back to this extraordinary place again soon!
I cannot praise my guide and fellow naturalist Rafa enough - he made it a truly extraordinary wilderness experience. From the trails to boat safaris to night walks, we saw soooooo many species! Rafa is very knowledgeable about the abundant flora and fauna of the area and especially the birds as a trained ornithologist. My travel journal is overflowing with notes on all of what we experienced. Thank you Rafa!
I look forward to coming back to this extraordinary place again soon!
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Please keep in mind that this is a jungle lodge in the middle of the Amazonian rainforest. Adjust...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Helen, Cristalino Lodge's rates include transfers in/out from the airport of Alta Floresta, accommodation, all meals (breakfast, lunch and dinner), non-alcoholic beverages, bilingual guides, 2 outdoor activities per day and access to the rainforest reserve. By visiting Cristalino you will also be contributing to the conservation of the forrest.
It depends on the type of accommodation you choose. Our superior room cost us US$570 per person per night last September - that included transfers from Alta Floresta, three meals a day and daytime activities.
I think vegetarians would do fine. They might not get special treatment but there were plenty of veg options at meals.
Don't remember the outlets but I think we used adapters. Be careful though the brazilian outlets are odd and we bought the specific adaptors online
have a wonderful time
Sugiro entrar em contato com o hotel para conferir os valores atualizados.
"See comments about insects. No need to worry about the color of your clothes. The wildlife isnt close enough to be bothered."Read full review
"We went prepared for many biting insects, but found few because of the ph of the river. This may not be true at other times of the year."Read full review
"Please keep in mind that this is a jungle lodge in the middle of the Amazonian rainforest. Adjust your expectations accordingly."Read full review
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ALSO KNOWN AS
cristalino jungle hotel alta floresta
LOCATION
BrazilState of Mato GrossoAlta Floresta
NUMBER OF ROOMS
20
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Frequently Asked Questions about Cristalino Lodge
What are some of the property amenities at Cristalino Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Cristalino Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Cristalino Lodge have an airport shuttle?
Yes, Cristalino Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cristalino Lodge have airport transportation?
Yes, Cristalino Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Cristalino Lodge?
The staff speaks multiple languages, including English, Spanish, and Portuguese.