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Colonia Santa Maria (CSM)

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#2 of 22 Hotels in Baga
Certificate of Excellence
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Colonia Santa Maria (CSM)
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652 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Copenhagen, Denmark
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Brilliant, nothing less. Clean rooms, great food & drinks and very nice live entertainment in the restaurant. Pool is nice and clean. All staff members are friendly and smiling, overall good service. Only minus is that there's no wifi in the rooms, only in the restaurant and reception area. Highly recommendable resort!!!

Helpful?
Thank Pooja S
Level Contributor
3 reviews
Reviewed 4 days ago NEW

Had 3 great nights spent at this resort. Reception staff very helpful as are the bar staff especially Neville. Right next to beach and shacks. The Hotel kept very clean. Lots of variety of food to choose from. Overall really enjoyed my stay at this hotel.

Helpful?
Thank Sue K
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sue, It is so pleasing for the Team CSM to read that you enjoyed your holiday at Volonia Santa Maria, Goan haven on Baga beach. It is the motto of this Resortbthat our guests must feel fully relaxed and rejuvenated at the end of their holiday with us. We assure you of our very best services and look forward... More 

Mumbai
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 days ago NEW

This trip was an office off-site, booked CSM as colleagues had enjoyed the experience here about 2-3 years back, few of them were regular to this place and had high regards. However, the stay turned out to be an utter disappointment, mainly due to the hospitality (or rather the lack of it). I am writing this review on behalf of... More 

Helpful?
3 Thank Navneetdeora
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Mr. Deora, at the outset while expressing my deep regret at your unhappiness, must strongly refute your racist charge that the hotel gives preference to foreign nationals. Sir, your group itself booked because of the reccomend action of your friends who had stayed earlier and enjoyed their stay. Our domestic guests are our as honoured guests as are others.... More 

Dewsbury, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Had a great time at CSM. The rooms are very clean, our cleaners John and Janu were great. All the staff were very friendly and helpful especially Nevile and Nick. We found the bed very hard, explained at reception and in 15 mins we had a memory foam mattress topper put on. Really quick to solve any problems. The reason... More 

Helpful?
1 Thank happytraveler668551
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

First of all our apologies that like all of us in India, you too had to face hardship due to sudden demonetisation of Indian currency notes of Rs. 1000.00 and 500.00 value. At the hotel as you saw we were doing our best to exchange whatever amount we could for our guests within the available cash. At Colonia Santa Maria,... More 

Pune, India
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

It was a Pleasant stay with wife for 3 nights.. Staff here are too courteous and ready to help the guests. Ambience of the hotel was great which had a good security...Making a secured place to visit... Market is nearby and so is Baga beach which is just 2 min walk... Breakfast served was delicious and had a nice variety..... More 

Helpful?
Thank Rohit K
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Rohit ji, it was a pleasure for the team CSM to be able to serve you and to read that you enjoyed your stay at this heritage resort Colonia Santa Maria. The resort was designed by the famous Goan architect late Mr. Lucio Miranda. Yes, our location right on the beach makes it easy for the guests to be... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We stayed up the coast at Mandrem Beach and then visited Baga and Colonia Santa Maria Hotel. The accommodation was of a reasonable standard for India. The hotel was clean and the gardens and restaurant very good if you like Indian food...which we do!!! The site is on an old Mission and accommodation has been built around the old Portuguese... More 

Helpful?
2 Thank Suzanne W
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Suzanne, it was a pleasure for the Team CSM to serve you during your stay at Colonia Santa Maria. This heritage resort was designed by the famous Goan architect late Mr. Lucio Miranda. It is built on the concept of a Portuguese village having villas surrounded by lush green gardens and flowers. And you saw each villa has just... More 

Guruvayur, India
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

CSM is the one of the good hotel close to Baga beach. There is a direct entrance from the hotel to the beach and the the beach is 100 mtr only. Rooms are big and clean with all the modern amenities. There is two medium swimming pool and a nice restaurant. We have experienced the magic show at the restaurant... More 

Helpful?
2 Thank AnwarVA
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Anwar sahib, may I first thank you for taking your precious time in writing a review about your stay at Colonia Santa Maria. It is gratifying for the Team CSM that you have enjoyed the resort and its facilities as also the entertainment. It is because of the very poor signal of wifi that we are not able to... More 

2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Me and my husband are currently staying at the csm. The staff have all been lovely the rooms are clean and comfortable but my main reasons for writing the review whilst we are here is just to warn people to bring cash or travellers cheques due to the current situation with the currency in India. We queue daily for 3... More 

Helpful?
4 Thank sharonnhubby
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sharon, it is so kind of you to understand the problems that this resort and all of hospitality business in Goa is facing following the demonetisation of high value Indian currency notes by the Government. In the given circumstances, all the staff have pitched together to put in their small cash along with the limited cash in hand with... More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

A place that I have been visiting time and time again. Infact almost a decade now. The place has a charm and many lovely memories for me. It hold a special place in my heart. Everything is good about this hotel definitely should be number 1 in baga for sure. Style of the villas are amazing and service is great.... More 

Helpful?
Thank Ahmed69937
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Ahmed sahib, it is always a pleasure for the Team CSM to welcome you back at Colonia Santa Maria, your home away from home. The resort was designed by the famous Goan architect late Mr. Lucio Miranda. It is considered a heritage property today. It is the motto of Team CSM that our guests must feel relaxed and rejuvenated... More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We had a fantastic stay at the CSM for 2016 new year celebrations. We stayed for two weeks but we had so much fun we will be returning again this year but for three weeks this time so we can include Christmas. I can't wait to come back and enjoy the hospitality of this hotel. We had a room in... More 

Helpful?
2 Thank A TripAdvisor Member
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

It is so,pleasing for the Team CSM to read that you enjoyed your holiday last year at Colonia Santa Maria and giving us the honour of an extended repeat visit this year. We assure your of our very best services. We do hope,that you have been in touch with our reservations for special requirement of room in Block 14? Looking... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Colonia Santa Maria Hotel Beach Resort, also known as CSM Hotel or CSM Beach resort, is the premier Four Star resort on Baga beach of Calangute. The silver sand Baga beach is rightly touching the property. You do not have to go onto the main beach itself for the sun deck of the hotel is the rising green dune from where you get magnificent view of the Arabian sea and sun bathe without being hassled by the vendors on the beach. Our sea facing rooms and suites give you magnificent views from your balcony. The resort spread over four acres of spacious gardens is built in Portuguese style villas, each having six suites/rooms. Main beach is just couple of minutes walk even from the farthest room from the beach. ... more   less 

Additional Information about Colonia Santa Maria (CSM)

Address: Baga 403516, India
Region: India > Goa > Baga
Price Range: £73 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Colonia Santa Maria (CSM) 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Colonia Santa Maria Calangute
Colonia Santa Maria Hotel Calangute
Colonia Santa Maria Goa
Colonia Santa Maria Baga Beach
Colonia Santa Maria (CSM) Goa/Baga
Hotel Style:
#1 Romantic Hotel in Baga
#2 Spa Hotel in Baga
#2 On the Beach Hotel in Baga
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Questions & Answers

Here's what travellers have asked, with answers from Colonia Santa Maria (CSM) staff and other travellers.
36 questions
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Stockport, United Kingdom
10 months ago
Birmingham, United Kingdom

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Questions? Get answers from Colonia Santa Maria (CSM) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for good deals.”
 of 5 bubbles Anubhav1281, 18 Oct 2016 | Read review
“Rooms near the Ayurveda massage center were better, but away from the reception”
 of 5 bubbles ParikhParag, 17 Oct 2016 | Read review
“opt for beach side cottages and the top floors.”
 of 5 bubbles varghese_78, 16 Oct 2016 | Read review
“We were in the first-floor, sea facing rooms in their villas - really nice. Alternatively, one can also take up poolside rooms.”
 of 5 bubbles Shailesh_Nigam, 2 Oct 2016 | Read review
“Away from the main gates and cafeteria”
 of 5 bubbles RAhuja, 14 Sep 2016 | Read review
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