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Shanti's Hotel Surbhi

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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Pune, India
Reviewed 1 week ago

extremely awful hotel...the room was not cleaned. They just handed over the keys to us from previous guest. and did the same when we checked out. No phones Working. I have to go to reception 3 times just to request for water. Had only one towel and was requesting for another one throughout out stay but did not get till...

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Thank Prashant S
Mumbai
Reviewed 13 July 2016

The hotel rooms are small compared to price paid. The hotel is located in a narrow street and busy location. The staff and management is dull and service is not upto the mark. Rooms not maintained well and they started cleaning the rooms on our report. The dinning room/ hall is shaby, unclean. over all experience is bad. Clear trip...

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Thank 740sivaprakashk
Pune, India
Reviewed 10 February 2016

Be Aware!!! Its 0 Star Hotel ..Don’t ever Try-- Worst Management no one to listen (Wasting money time) We had been there on January 23 to 25 2016 , As we enter room ,Room was very dirty .Bathroom was not cleaned. They had not provided any room service for cleaning. Worst experience, there was lot of noise up to 1...

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2Thank omie_omkar
Thane, India
Reviewed 5 December 2015

We had been there in this December 1st to 3rd, very lousy rooms, worst management no one to listen, was promised tea and coffee maker in room and best part, we couldn't get even hot tea in room. Wasting money time and mental peace by living in such hotel. Ones again telling, don't ever try.

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1Thank milind2001
Mumbai (Bombay), India
Reviewed 22 January 2015

Visited the hotel over the weekend. Very close to the main market. Location is nothing to brag about. The staff was courteous and well mannered. Food is not that good, better eat outside. Room ambiance is strictly OK. Not very appealing. They also have driver's quarters for night stay. Overall a decent hotel in the mid-budget range. Don't expect too...

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8Thank Abhas7383
Reviewed 7 January 2015

Not a satisfying experience at all. the rooms were not clean and the bed covers were horribly dirty. the service wasn't great either and the washroom had no basic provisions. the rates are subject to bargain to a certain extent!

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8Thank Shwetambra S
Mumbai (Bombay), India
Reviewed 21 March 2014

It was a wonderful stay . As it was Honeymoon Time I Got a complimentary room decoration it as awsome ............. staff is very excellent at their service . special thnx to MR PRADEEP & SURESH WILL SURELY VISIT SOON

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11Thank ravikiran777
Mumbai
Reviewed 21 March 2014

Only good for a day stay , room service is awful.Location is not good as shows. Rooms are not as good as looks.If you are a couple , you should definitely avoid this hotel. People have harassed me there , ask to check out early.

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2Thank Kintul U
Reviewed 18 March 2014

The Most horrible hotel We booked Via Expedia who have rated the hotel 3 star. The Hotel is a 0 star or 1/2 Star The Experience was so bad, we searched for another hotel and checked out immediately even after paying for 2 days Very poorly maintained. Not caring and rude staff. Horrible & Broken state of bathroom. Dirty curtains....

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3Thank Dhiral
Reviewed 3 March 2014 via mobile

it was ok ok type ...though we had planned it in urgent..we dnt hav much choices to look.out for more option..so we selected surbhi overall had gud tym bt it could hav been bettr pros: near to market overall gud cleanliness was gud bt not excellnt it could hav been bettr cons: location worst service poor

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Thank romajav

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Shanti's Hotel Surbhi

Address: 299 Kavasji Street | Dist Satara, Mahabaleshwar 412806, India
Region: India > Maharashtra > Mahabaleshwar
Price Range: £28 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shanti's Hotel Surbhi 3*
Number of rooms: 18
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Questions & Answers

Questions? Get answers from Shanti's Hotel Surbhi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better you take rooms on top floor, ground floor rooms are very noisy”
 of 5 bubbles , 11 Jan 2017 | Read review
“Please don't stay in this hotel.”
 of 5 bubbles milind2001, 5 Dec 2015 | Read review
“Stay there only if you have to just spend a night here and you will be out the entire day touristing!”
 of 5 bubbles shwetambras2016, 7 Jan 2015 | Read review
“Rooms are clean n tidy”
 of 5 bubbles ravikiran777, 21 Mar 2014 | Read review
“Bad quality Room, poorly maintained , Dirty State. No view from ground floor”
 of 5 bubbles Dhiral, 17 Mar 2014 | Read review
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