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Blue Bay Resort Hotel

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Blue Bay Resort Hotel
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785 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Rishon Lezion, Israel
Reviewed 2 November 2016

as we arrived to the hotel we got the best check in ever! everybody was happy,smiling at me and my girlfiend. a little bit of a small talk and then an hotel employer took us and our suitcases to our room. the room was a bit small but we had a perfect view to the sea and the mountains. beautiful...

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Helpful?
3Thank Gal P
Korinna A, Διευθυντής at Blue Bay Resort Hotel, responded to this review

Dear Gal P, We would like to thank you for choosing our resort for your recent stay and for your wonderful review. We are really pleased that we exceed your expectations. We are really glad when our guests capture the Greek spirit and hospitality that we offer. We hope to have the chance to welcome you again in the near...

Perth and Kinross, United Kingdom
Reviewed 1 November 2016

Good family hotel. Food was good and service was very good. Entertainment was not great but the staff were very friendly and made up for this. Rooms were cleaned daily and towels changed daily and the room was spotless. Only complaint was the drinks package was very limited it could do to vary.

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Helpful?
Thank Scots332
Korinna A, Διευθυντής at Blue Bay Resort Hotel, responded to this review

Dear Scots332, We would like to thank you for the time dedicated writing about your recent stay with us. All comments are really valuable, thus they help us to improve and upgrade our guests' experience. We are really glad that we exceed your expectations and that you are satisfied with our services. Please allow us to kindly note that the...

Reviewed 29 October 2016 via mobile

Half term break for me, my husband and 14 year old. We were placed in the main building although we had booked the annexe, we tried to move but unsuccessfully so decided to stay put. Facilities were good, place was reasonably clean, food was plentiful and staff friendly. The surrounding areas were closing for the season so not much going...

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Helpful?
Thank Brazierchw
Korinna A, Διευθυντής at Blue Bay Resort Hotel, responded to this review

Dear Brazierchw, We would like to thank you for choosing our resort for your recent stay and for the time spent writing this review. We would like to express our regret that you weren't content with your room allocation; Our intention was to improve your stay by upgrading you and being closer to our main establishment. On the other hand,...

Glasgow, United Kingdom
Reviewed 28 October 2016

My Husband Danny B put a review on last week and got a management comment. Unfortunately there is no means of reply so i am using my account to retort. The room initially allocated was indeed wholly unsuitable despite having an upper floor fantastic sea view, the 2 double rooms we 'upgraded' to where inferior and had a lovely palm...

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2Thank TheBeattieFamily
London, United Kingdom
Reviewed 28 October 2016 via mobile

I came with my sister and a friend This was our first visit to the hotel and Crete and we can't fault it! They hotel staff are very welcoming, warm and friendly we have never received such good customer service. The buffet food is great very tasty and they catered for everyone, the bars are lovely to sit around and...

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Helpful?
1Thank stacey2901
Korinna A, Διευθυντής at Blue Bay Resort Hotel, responded to this review

Dear Stacey2901, We would like to thank you for taking the time to share your impressions. We are really glad that you enjoyed your holidays and had memorable moments with us. Your positive comments for our team, food, service and premises are greatly appreciated and will certainly strengthen our constant efforts; Our personnel is really thankful for your praising words...

Glasgow, United Kingdom
Reviewed 23 October 2016

All in in It was an end of season October school break. It seemed like everyone was winding down for the end of season so I admit this is most likely not an entirly balanced view for the whole season. I went with my wife and 3 children ( girls 11 and 14 , boy 12 ) we booked a...

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4Thank danny b
Korinna A, Manager at Blue Bay Resort Hotel, responded to this review

Dear Danny B, We would like to thank you for the time spent writing your impressions regarding your recent stay with us. It is always a pleasure to hear our guests' opinion, thus it help us to improve and upgrade our services and premises. We really appreciate your praising words on our team, who genuinely cares of each and everyone....

Portsmouth, United Kingdom
Reviewed 22 October 2016 via mobile

We booked to stay here for 13 nights. We arrived late at night and had a lovely warm welcome from reception. We stayed in the annex building which was lovely, the only downside is the walk to breakfast!! The room was clean and comfortable. The food was good, a lot of choice but fairly repetitive throughout the week. All of...

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1Thank Laura F
Korinna A, Manager at Blue Bay Resort Hotel, responded to this review

Dear Laura F, We would like to thank you for choosing our property for your recent vacations and for the time spent writing your review. We are extremely glad that you had a joyful and memorable time with us. Our prior goal is the satisfaction and the relaxation of our guests, so we are really pleased that we had exceed...

Basingstoke, United Kingdom
Reviewed 21 October 2016 via mobile

As the title suggests I think I would have flown home early if it wasn't for the weather. We've all been to places where the photos look much better but this one is borderline deceiving! I travelled with my 6 year old son just the two of us, we we weren't even in the hotel we were in some derelict...

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Thank Gemsxxx
Korinna A, Manager at Blue Bay Resort Hotel, responded to this review

Dear Gemsxxx, We would like to thank you for the time dedicated writing your impressions regarding your stay with us. We are truly regretful to hear that we didn't meet your expectations, thus our primary goal is the relaxation of our guests. Please allow us to express our thoughts on the mentioned comments. Firstly, we would like to point out...

Wigan, United Kingdom
Reviewed 19 October 2016

My wife and I stopped here, and had a fantastic time peace and quiet with great views and places to walk to down to several beaches and the local resort. The hotel was spotless and the rooms very comfortable and clean with room service every day. there was a wide range of food available to cater for all tastes with...

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Helpful?
Thank m_watson_672
Korinna A, Manager at Blue Bay Resort Hotel, responded to this review

Dear M_watson_672, We would like to thank you for taking the time to share your impressions. We are really glad that you enjoyed your holidays and had memorable moments with us. Your positive comments for our team, food, service and premises are greatly appreciated and will certainly strengthen our constant efforts for improvement; Our personnel is really thankful for your...

Northumberland, United Kingdom
Reviewed 19 October 2016

the hotel was stunning, beautiful views, staff were very friendly made to feel welcome. Me and my partner had booked a room with the whirlpool, on arrival we got told there was a problem and got told we had been upgraded, we revived a room with a private pool. The room was fantastic very clean and modern, the pool was...

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Thank d0nnak86
Korinna A, Διευθυντής at Blue Bay Resort Hotel, responded to this review

Dear d0nnak86, We would like to take this opportunity to thank you for choosing Blue Bay Resort for your holidays. We really value the fact that you took the time to share your impressions and your comments with us, helping us improve the quality of our services. We are really glad that you had joyful time with us. Our team...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
'Blue Bay Resort & Spa Hotel' is located on the northern side of Crete, Mononaftis Bay, 22km from the capital city of Heraklion, in the quite village of Agia Pelagia. Thanks to its privileged slope position, it offers breathtaking views of the Cretan Sea. For a vacation in an environment full of natural beauty, 'Blue Bay Resort & Spa Hotel' has a wide selection of room types, offers excellent service as well as a range of leisure activities. 'Blue Bay Resort & Spa Hotel' is an ideal choice for relaxing and enjoyable holidays. It is also a central point for excursions throughout the island of Crete. ... more   less 

Additional Information about Blue Bay Resort Hotel

Address: Agia Pelagia, Crete 71500, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: £35 - £856 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Bay Resort Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Blue Bay Hotel Agia Pelagia
Blue Bay Agia Pelagia
Blue Bay Resort Hotel Crete/Agia Pelagia
Hotel Style:
#3 Spa Hotel in Agia Pelagia
#4 Luxury Hotel in Agia Pelagia
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Questions & Answers

Here's what travellers have asked, with answers from Blue Bay Resort Hotel staff and other travellers.
141 questions
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Questions? Get answers from Blue Bay Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have a sea view but no sunshine as all north facing”
 of 5 bubbles dannyb891, 23 Oct 2016 | Read review
“Rooms in the main building have a wonderful sea view, but if you want to be away from the main hotel they have several other annexes.”
 of 5 bubbles m_watson_672, 19 Oct 2016 | Read review
“the annex building aren't as bad!! we were expecting the worst, but fair to say we really enjoyed our rooms!”
 of 5 bubbles xochloe_xo, 17 Oct 2016 | Read review
“Request a room in the main building that has a sea view as the view is amazing!”
 of 5 bubbles DanMH29, 14 Oct 2016 | Read review
“thallassa or helios have the private pools and sun on them all day.. jacuzzi rooms also look amazing with fantasic views”
 of 5 bubbles heathermL4641TR, 5 Oct 2016 | Read review
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