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Los Veleros Apartments

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Los Veleros Apartments
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61 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Reviewed 24 October 2016 via mobile

good location apart from the 184 steps to the closest bars and restaurants !!! nice, clean and friendly apartments. its let down by not having a pool snackbar on site but there ia a well stocked shop next to the reception which is open till six. rooms are cleaned daily except Thursdays, the maid service is very good. the staff...

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Thank Damo_20times
Reviewed 31 August 2016 via mobile

Luckily I had read lots of reviews about the accommodation prior to our holiday. So we weren't surprised to arrive and find we had to call someone to come and check us in. We didn't have to wait very long though and the young man who turned up was very polite and friendly. The accommodation looked ok when we arrived....

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Helpful?
Thank Becky E
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

Thank you for completing a review of your stay- we truly appreciate our guests’ feedback and opinions. We are thrilled that you enjoyed your stay with us. Also, we are delighted that you were satisfied with the excellent job done by the Staff and found our location to be convenient. We apologize that certain aspects of the Apartment did not...

Reviewed 23 August 2016

We had great 2 weeks in Purto Rico. The sun and sea were great .Los Veleros Apartments can be described as adequate . They were well cleaned and maintained by the daily maid service , But they did not feature all the facilities that are mentioned in the brochure . We spent most of our time on the beaches ,...

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Thank fac t
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

Thank you for taking the time to review Los Veleros here on this site, whilst I am glad that you enjoyed your Apartment and the great job done by the maids, I am sorry for any misinformation you suffered previous to your arrival. I can assure you we will look into what can be done to address this issue as...

Reviewed 30 July 2016

Stunning views, decent apartments, great location for exploring Puerto Rico, but that's about it. We arrived at about 22.30 on a Tuesday and we had to ring a number from our mobile phone to get someone to check us in, this took approximately 40 minutes, lights in the apartment had been turned off at the circuit breaker necessitating a further...

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Helpful?
Thank Brenda P
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

Thank you for taking the time to review Los Veleros here and for mentioning in particular the great job done by the maids, our stunning views, nice Apartments and great location. On the other hand I am extremely disappointed regarding the issue with the Reception at check-in and the confusion about the number of swimming pools available. Both of these...

Crawley, England, United Kingdom
Reviewed 5 July 2016

We arrived very late at night due to a poor transfer service from the airport. There is no one there at anytime of day to see you in let alone at night. There is no reception, no drinks, no food. So after a 3.5 hour flight + 3.5 hour transfer and unable to get any answer on the phone we...

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1Thank Vicky R
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

Thank you for taking the time to review Los Veleros Apartments here, we really appreciate all feedback both good and bad. I am so sorry for the difficulties and lack of information you encountered during the check-in. We fully take on board all of your comments and where possible will address them as a matter of urgency. This is certainly...

Herning, Denmark
Reviewed 13 June 2016

Nice place have been there a lot of time and come back every years. lovely staff at the place and they are very helpful. The cleaning is in order. Apartments is a little worn, but the view out over the sea from a large terrace is perfect. Hope to come back next year. Only minus the lovely family who leased...

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Thank nyholmhansen
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

It's always pleasing, and a sign that we have the right approach, when our guests return frequently. I hope this will continue, and I am sure next year you will be delighted when you see the changes made in Los Veleros Restaurant. Thank you for your review. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 10 April 2016 via mobile

Puerto Rico is a stunningly beautiful place and you don't get a much better view than the views from the veleros. Spectacular hillside views merge onto the port from every apartment framed with pretty little garden areas and a couple of pools. Every member of the staff here were wonderfully polite and helpful. There are two paths down to the...

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Thank Sarah L
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Time and again our guests comment on our location and views, I am delighted you were able to appreciate it, as do we as the lucky people who get to come here to work. I am glad that this transpires in the friendly accommodating service you received. Thank you for your comments and your thoughts on how our future guests...

Oslo, Norway
Reviewed 4 January 2016 via mobile

Piles of dust on the walls and on top of bedroom cupboard! OK standard and nice bathroom... Los Veleros is NO place for young children... They were bored only with a old pooltable for entertainement...!

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Thank Ole N
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

All comments received are taken seriously and have been passed to our Housekeeping team. We are sorry that your experience did not meet your high expectations especially as feedback of this kind is rare. It is true, as you did comment in your review, that in Los Veleros Apartments there isn´t any Children Program of entertainment but Puerto Rico is...

Arendal, Norway
Reviewed 4 January 2016

Stayed here for two weeks. Small apartment hotel, in a rather quiet part of Puerto rico a bit up in the "new valley". Most of the Apartments have seaview, and sun in the morning. The balconys are quite private with a green hegde and flowers. There is a small restaurant in the hotel, and every monday they have a barbeque...

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1Thank TomTol3791
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Thank you for taking the time to post such positive comments. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 27 July 2015

if your travelling on a budget the rooms are decent size i gave the place a clean when we arrived then it was up to are standards the pool clean big enough too have fun in the kids loved it only down side is the bar/shop was rarely open and we were the only english there its full of spanish...

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Thank Laura Q
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Hi, thanks for your review and positive comments. As you rightly comment, we pride ourselves for the great value for money. I think its fair to say the Apartments are spacious and clean with everything working. Sorry if the behaviour of other guests made you feel uneasy. August is always a very special time of the year, with many youngsters...

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Amenities

Highlights
  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
In your room
  • Refrigerator in room

Additional Information about Los Veleros Apartments

Address: Camino Barranco, 35130 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: £32 - £48 (Based on Average Rates for a Standard Room)
Number of rooms: 51
Also Known As:
Los Veleros Apartments Hotel Puerto Rico
Los Veleros Apartments Puerto Rico, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Los Veleros Apartments staff and other travellers.
5 questions
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cornwall
10 months ago
Pitea, Sweden
over a year ago

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Questions? Get answers from Los Veleros Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better beds - wifi in room”
 of 5 bubbles nyholmhansen, 13 Jun 2016 | Read review
“Roms in the sector with F in the room number has the best view, 2 rooms with balcony has more sun the the ground floors (3 rooms with terrace) Sector F is also close to the pool.”
  • View from our terrace
 of 5 bubbles BeritJuulHansen, 29 Dec 2014 | Read review
“Choose the rooms against the harbour.”
 of 5 bubbles Lizzi1957, 21 Dec 2014 | Read review
“We prefer balconty instead of ground floor. Best oceanview from ap. F200-F206.”
  • Big balcony
  • View from room E 205
  • Evenig. View from room nr. E 205
  • View from room F 206
  • View from room nr. F 206 over yact harbour
 of 5 bubbles 849jonh, 31 Dec 2013 | Read review
“Ask for room with pool view.”
 of 5 bubbles lofireland, 6 Nov 2011 | Read review
5 of 5