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31/12/2017 01/01/2018
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    H.TOP Royal Sun

    Passeig Maritim S/N, 08398 Santa Susanna, Spain
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    31/12/2017 01/01/2018
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    Traveller (619)
    Pool & Beach (179)
    Room & Suite (167)
    Overview
    • Excellent19%
    • Very good36%
    • Average22%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “card system” (56 reviews)
    “beach bar” (48 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,081)
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    1 - 5 of 882 reviews

    Reviewed 5 days ago

    This hotel is ideally located for the beach, however it is not a 4 star hotel. I stayed here October half term self catering. On arrival i had to pay a local tax which i was not informed about. The room is basic but cleaned...More

    Thank shazzab72
    Reviewed 3 weeks ago via mobile

    This hotel is the worst place i have ever stayed...those 4 stars were firmly fixed in place back in the 70,s when the hotel probably deserved that rating...the hotel doesnt look like its been touched since..and is verging on a 2 star....i visited this hotel...More

    Thank Simone S
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 2 weeks ago

    Dear Simone, We are sorry to hear that your stay in June was not as pleasant as expected. We also thank you for your positive comments concerning some members of our staff. We would like to advise you not to use other property’s facilities if...More

    Reviewed 3 weeks ago

    family holiday, poor food, poor facilities ,dirty, poor customer service, cig burnt camp, mattresses uncomfortable beds and dirty burnt linen, miserable staff, poor food, no hot drink facilities in room, pathetic attempt at all inclusive, very limited food available especially snacks and ice cream. sun...More

    1  Thank steveT5438XG
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 2 weeks ago

    Mr steveT5438xg, We are sorry if you had that feedback about our hotel. If you wish, you can contact our customer service department, so we can get more information about your booking and the problems that you found. Regards, H·TOP Royal Sun ****

    A TripAdvisor Member
    12
    Reviewed 4 weeks ago via mobile

    Steer well clear, I wish we had. I took the reviews with a pinch of salt hoping for a better experience than the majority of the reviewers have posted. Our experience was very poor, I have complained to the management who have after a month...More

    2  Thank A TripAdvisor Member
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 2 weeks ago

    Mr Atkins, We do accept every complaint, and from many of those complaints we obtain positive information that helps us to improve our service. But what we cannot do is offering economical compensation in order to avoid a bad review. Regards, H·TOP Royal Sun ****

    Reviewed 9 November 2017

    This was the second visit to the hotel. And was very pleased to see the standard was just as high as our previous visit..Staff,facilities,food and drink are very good. We were a family of eleven with 5 children. It was the last week of the...More

    Thank alancant
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 2 weeks ago

    Dear alancant, We thank you for your great review and for visiting us again. We are glad that you and your family could enjoy a nice and warm holiday in October, and we are looking forward to your next visit. Do not forget to contact...More

    Hotel Rosa Nautica
    405 reviews
    #5 of 19 hotels in Malgrat de Mar
    0.8 mi
     
    Aqua Hotel Aquamarina & Spa
    1,231 reviews
    #4 of 21 hotels in Santa Susanna
    0.1 mi
     
    ALEGRIA Mar Mediterrania
    1,215 reviews
    #2 of 21 hotels in Santa Susanna
    0.05 mi
     
    Tahiti Playa Hotel
    911 reviews
    #9 of 21 hotels in Santa Susanna
    0.1 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$41 - US$217 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 On the Beach Hotel in Santa Susanna
    • #11 Luxury Hotel in Santa Susanna
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 217
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity and Orbitz so you can book your H.TOP Royal Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Catalonia >
    • Province of Barcelona >
    • Santa Susanna
    • Also Known As
    • Htop Royal Sun Hotel Santa Susana ,
    • H.TOP Royal Sun Spain/Santa Susanna ,
    • Htop Royal Sun Santa Susana
    Add Photo Photos
    Traveller (619)
    Pool & Beach (179)
    Room & Suite (167)
    Dining (149)
    Hotel & Grounds (422)
    Bathroom (29)
    Family and Play Areas (14)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 21 hotels in Santa Susanna
    Aqua Hotel Aquamarina & Spa
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    .13 miles away
     
    ALEGRIA Mar Mediterrania
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    .05 miles away
     
    Hotel Rosa Nautica
    405 reviews
    .82 miles away
     
    Tahiti Playa Hotel
    911 reviews
    .12 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    staceyh0ward
    12 December 2017|
    AnswerShow all 5 answers
    Response from amberpax | Reviewed this property |
    Really depends on the other drop offs. it took us about 90 mins.
    1
    Vote
    Leanne J
    28 October 2017|
    AnswerShow all 3 answers
    Response from nogbert | Reviewed this property |
    yeah definitely Girona AIRPORT ,Barcelona is a lot further entertainment ok on a night not much on during the day the Hotel is right on the beach ,and in a nice area ,the main part of town however is through an underpass... More
    0
    Votes
    Natasha S
    21 October 2017|
    AnswerShow all 11 answers
    Response from nimrodMidlands | Reviewed this property |
    My daughter and granddaughter thought it was fine!!!
    1
    Vote
    Room Tips
    "Ask for sea view"
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    "not the 1st floor"
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    "High floor Sea View"
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    "Higher level is best..but be careful you have to pay but 100 Europe's for sea view.!"
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