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The Black Swan Hotel

Overview
Market Place, Helmsley YO62 5BJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,992)
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1,988 results
Traveller rating
1,093
493
237
114
51
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LanguageEnglish
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Show reviews that mention
All reviews the black swan tea room afternoon tea gallery restaurant feature room six course tasting menu molton brown toiletries scones market square wedding party bar area lovely hotel market menu whole experience evening meal cooked to perfection restaurant staff
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1 - 5 of 1,988 reviews
Reviewed today

Arrived at the black swan hotel and fiesta impression was lovely hotel and nice staff after booking in and seeing our room we thought how nice it was we then found late on that the bathroom wasn't really up to much there was slightly chipped...More

Date of stay: December 2018
Thank Sharron P
Reviewed yesterday

Excellent country style hotel with friendly staff, bedroom was excellent but bathroom was tired. We had the cosy toes package and was a little surprised when the cost only included a 2 course evening meal. When checking out was informed they were in the process...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Rebecca H
Reviewed 4 days ago via mobile

Sorry but wont return as though there are sone positives lovely garden cosy soft beds nice breakfasts nice restaurant staff housekeepers and plentiful well cooked breakies was not so at dinner rather a stiff price to pay quite heftie and booking in lass bit abrupt...More

Date of stay: December 2018
2  Thank aalan
Reviewed 4 days ago

This is the perfect place to relax with or without a pet. The staff are very attentive, nothing is a bother. There are several open fires to relax on front of in comfort. The town itself is lovely as is the surrounding countryside.

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Road59880187001
Reviewed 5 days ago

We stayed at the hotel in December 2018. One of the reasons for booking the hotel is becuase it listed itsefl as "Pet Friendly" and they lived up to that in every way. When we checked in, they had a blanket, dog bowl and biscuits...More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank 792anon
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About
Description
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with More classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
45
Price range
US$145 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Black Swan Helmsley
,
Black Swan Hotel
,
The Black Swan Hotel Helmsley, Yorkshire
Location
United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
45
Price range
US$145 - US$343 (Based on Average Rates for a Standard Room)
Also Known As
Black Swan Helmsley
,
Black Swan Hotel
,
The Black Swan Hotel Helmsley, Yorkshire
Location
United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Photos
Traveller (384)
Room & Suite (57)
Dining (51)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Patricia D
13 May 2018|
AnswerShow all 7 answers
Response from Lis_Rickelton | Property representative |
Hello Patricia, sorry for the late response but I've only just seen your query. We are extremely dog friendly and dogs are welcome in all areas of the hotel except the tearoom and restaurant. You can dine in our bar or... More
0
Votes
Claire B
11 October 2017|
AnswerShow all 5 answers
Response from Paul B | Reviewed this property |
Yes, well the Ines at the front do. If not just ask. The staff are very friendly and we're always there to help. Mind you, it was our 3 rd visit in 40 years !!!!
1
Vote
acerwest
16 August 2017|
Answer
Response from northyorkie1 | Reviewed this property |
No, the car park spaces are standard width and length with not enough surrounding space for a trailer. There may be local spaces which could accommodate you, the hotel could advise.
0
Votes
Room Tips
"We had room overlooking the garden side view which was quiet but might be difficult for someone with..."
SharronP559
yesterday
Read review
"Ask for a room at the back of the hotel."
johnstuartd
2 weeks ago
Read review
"Rooms overlooking the Market Square can be noisy"
mail4paul
2 weeks ago
Read review
"Rooms at rear are a long walk for anyone carrying luggage"
7890678
3 weeks ago
Read review
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