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27/12/2017 28/12/2017
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    The Black Swan Hotel

    Market Place, Helmsley YO62 5BJ, England
    Lowest prices for your stay
    27/12/2017 28/12/2017
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    Traveller (286)
    Room & Suite (45)
    Dining (38)
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “tea room” (65 reviews)
    “afternoon tea” (160 reviews)
    “feature room” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    27 Dec28 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,670)
    There are newer reviews for The Black Swan Hotel
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    631 - 635 of 1,668 reviews

    Reviewed 7 May 2016

    This was a re-visit to The Black Swan, and it felt good to be back. The new chef has some great ideas to move the hotel forward, and the restaurant menu is exciting - but it's not for everyone one every night. Please re-consider bringing...More

    Thank Gayle M
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 10 May 2016

    Following your recent stay at the hotel, we are really pleased that you found the new menus to be exciting and the service from all of the staff to be amazing. Thank you for your feedback and we hope you will choose to return again...More

    Reviewed 6 May 2016

    If you love traditional and character , this is the place to stay. Log fires and helpful staff made our stay wonderful. I've Have had lots of breakfasts in lots of different hotels, this was by far the best. Ideally located to various sights.

    Thank Sue J
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 10 May 2016

    We're delighted you had a wonderful stay with us and hope to welcome you back to The Black Swan in the future.

    Reviewed 5 May 2016

    My partner and I ate at The Black Swan on the night of my birthday in February. The food was excellent as was the service. Very attentive staff (mostly French) in the restaurant and a very good bar man in the lounge. Before dining you...More

    Thank historyboys
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 6 May 2016

    Following your visit to the hotel for dinner, we are so pleased to read that you had an enjoyable evening and found both the food and service to be excellent. Thank you for taking the time to review your visit, we hope you had a...More

    Reviewed 3 May 2016

    As an educated individual I will try and be objective. All my family can cook to a decent standard and eat out regularly in various locations. Our friends and I stayed over in Helmsley for the bank holiday weekend and wanted a special meal for...More

    5  Thank JARYED
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 4 May 2016

    We are sorry to hear that you did not enjoy your dining experience and it's a shame that you felt the ingredients did not compliment the Gressingham duck, especially as this dish is a favourite amongst many of our guests. From reading previous reviews, our...More

    Reviewed 1 May 2016 via mobile

    Great location great ambiance but my oh my it's tired squeaky leaky freaky! Stayed here a few times rooms can be many minutes from reception many doors many steps Expensive but good breakfast The view from the front rooms are great after that it goes...More

    2  Thank ian g
    Response from Black_Swan_Hotel, Guest Relations Manager at The Black Swan HotelResponded 4 May 2016

    Thank you for your feedback, we're not entirely sure what you mean by 'squeaky leaky freaky', but glad you found the hotel to have a great ambiance. If guests notify us upon booking that they would prefer not to walk too far then we will...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$131 - US$378 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Helmsley
    • Also Known As
    • Black Swan Helmsley ,
    • Black Swan Hotel ,
    • The Black Swan Hotel Helmsley, Yorkshire
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    Traveller (286)
    Room & Suite (45)
    Dining (38)
    Hotel & Grounds (215)
    Bathroom (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Claire B
    11 October 2017|
    AnswerShow all 5 answers
    Response from Paul B | Reviewed this property |
    Yes, well the Ines at the front do. If not just ask. The staff are very friendly and we're always there to help. Mind you, it was our 3 rd visit in 40 years !!!!
    16 August 2017|
    AnswerShow all 3 answers
    Response from Sarahnliam49 | Reviewed this property |
    Not too sure, but where we parked at the right of the hotel, there would definitely be room for you. Maybe just ask the hotel if they can keep a bigger space clear for you- I think they would!
    Room Tips
    "Overlooking the market place"
    Read review
    "Room Is great if you have a dog"
    Read review
    "even room 8 on front of building was quiet and splendid views of the square"
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    "All seen were well appointed,tastefully furnished and comfortable"
    Read review
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