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Hanmer Springs Top 10 Holiday Park

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244 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Christchurch, New Zealand
Reviewed 2 weeks ago

We always stay in the self contained stand alone units.The unit has everything you need for your stay only have to take your clothes and food and toiletries.Park the car up and only a short walk to the stream,walking tracks, bike tracks,cafes and most popular of all the thermal pools.

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Helpful?
Thank juliecH2217NB
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your time in reviewing our Park once again. We deeply appreciate your return custom and your positive thoughts. We do aim to make our rooms/units a home away from home for our guests by providing everything they need for their stay as you have pointed out. It is therefore very pleasing to hear this is how you...

Malton, United Kingdom
Reviewed 3 weeks ago

The campsite is on the edge of town, convenient for woodland walks and the thermal springs. Top 10 sites are fairly consistent in their appearance it usually just depends on how many they squeeze in, this was a fairly tight squeeze. I also often find the roadways on site narrow for campervans.

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Helpful?
Thank Anne N
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your review your time is appreciated. We are spoilt with our location as you have pointed out being so close to the village and thermal pools as well as backing onto the Hanmer Heritage Forest which is full of walking and mountain biking tracks. We invite our guests to take the opportunity to view our sites and...

Reviewed 3 weeks ago via mobile

Stayed the night in our camper van 13/11/2016. View is amazing (mountains surrounding) 500m walk to town centre and the Hanmer Springs. Quiet camp site, large campsite spots. Amenities older but clean, nice and close to camp sites. Massive kids play area. 4/5 stars.

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Helpful?
Thank Victree
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your feedback. Hanmer Springs is a beautiful area and I'm glad you enjoyed the view and convenient location of our Park. I agree that our main facilities block is slightly dated now but as you pointed out we do maintain and keep these facilities as clean as possible at all times. Children really love all that...

Bacton, United Kingdom
Reviewed 3 weeks ago via mobile

Bathroon light not working, reported to reception, anything done? The cleaners, Charlotte and Amii left a note to say they had cleaned our room, well had they? They might have tickled the edges and made the bed, but cutlery and crockery, missed! Food, dirt and grease still on plates, glasses and cutlery! Poor chap at reception got the brunt. He...

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Helpful?
Thank Karl R
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your review. All feedback is valued by us be it negative or positive. Unfortunately in this case it seems as though you had a negative experience with us which I can only apologise for. We pride ourselves on an exceptionally high level of cleanliness. Our previous reviews and feedback will support this. Obviously the cleaning standards were...

Christchurch, New Zealand
Reviewed 22 October 2016

The close proximity to the village makes this an ideal spot to park your caravan or tent. Just a short stroll to the pools and restaurants. Access to forest walks is just behind the camp as well. The amenities are a little dated, but clean and well serviced. This is our favorite place to camp.

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Helpful?
Thank philippagoile
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your feedback. We are very glad that you have been staying with us for years and obviously choose to return again and again. We are very lucky with our location as you have pointed out-being so close to the main village, walking and mountain biking tracks and restaurants. We are aware that our facilities are dated...

Reviewed 7 October 2016

As soon as we walked into our cabin we were impressed with its presentation and facilities. It had everything a family of four needed and would have been an excellent base for a several night stay, rather than the one were were there for. The spa is just 600m up the road and maze and mini-golf next door were fun....

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Helpful?
Thank Dubjays
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your positive feedback. I am so pleased that you had such a pleasurable experience at our park and in Hanmer Springs itself. I appreciate how you have pointed it just how lucky we are with our location-being so close to restaurants, shops, the thermal pools and walking and mountain bike tracks. We take pride in offering...

Melbourne
Reviewed 29 September 2016

Stayed two nights in a self-contained family unit. The unit was compact but well equipped and spotlessly clean. The children's room had four spacious bunks. Electric blankets and hot water bottles supplied for chilly nights. Good facilities in the park, including a playground and go-carts for hire. Management was friendly and helpful when our son cut his head. A well...

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Helpful?
Thank ImFromMelbourne
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your positive review. It is pleasing to hear that you enjoyed your unit. We aim to offer a home away from home and although the units are relatively compact we believe they offer everything a family needs to have a comfortable and enjoyable stay. We take great pride in our cleaning standards and customer service so...

Reviewed 17 September 2016 via mobile

Staff were nice but that's all that was good. We stayed in a cabin that was very outdated. Very basic, the duvet on the double bed had stains on it, and my son (1yr old) came crawling out of the second room with a old disgusting fried chip hanging out of his mouth!! Appalling. Cleaning standards are very low. The...

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Helpful?
Thank rstenhouse
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you for your review, your feedback is valued. Firstly I would like to sincerely apologise for the obvious lack of cleaning standards on this particular occasion. It is simply not good enough and very disappointing. This certainly is not up to our usual, consistent high standards that we pride ourselves on and I have spoken to all of our...

Ashburton, New Zealand
Reviewed 16 September 2016 via mobile

We came for a weekend. The staff were very friendly and helpful with what to see and do. The facilities are good. We were staying in a camper so did not see into the cabins etc. There's a good playground for children. It is close enough to walk to the shops and pool. A nice camping spot to relax.

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Helpful?
Thank Rosemary73
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Your kind review is much appreciated. It is excellent to hear that you received friendly and helpful service and advice from our staff as this is an area we take great pride in. You have pointed out some of the positive aspects of our Park such as; good facilities, great place for children and our superb location. I'm very pleased...

Reviewed 15 September 2016

After travelling around the south in a motor home we decided to spend the last two days in Hamner springs to clean up the van ready for return, clean all our cloths and to chill out without having to drive.Even managed to visit three restaurants. We are not regular Holiday park people. We love to rough camp or at the...

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Helpful?
Thank Lee S
Kingi79, Manager at Hanmer Springs Top 10 Holiday Park, responded to this review

Thank you kindly for your in-depth positive comments. As a non user of holiday parks we are pleased you chose our park to spend your last two days in and we hope that your positive experience may sway you to return at some stage. Your comments in regards to our facilities and grounds are very much appreciated as we strive...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
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Additional Information about Hanmer Springs Top 10 Holiday Park

Address: 5 Hanmer Springs Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: £54 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hanmer Springs Top 10 Holiday Park 4.5*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Hanmer Springs Top 10 Holiday Park staff and other travellers.
3 questions
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Christchurch, New Zealand
6 months ago
4 months ago

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Questions? Get answers from Hanmer Springs Top 10 Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stand alone self contained units only hear your own noise.”
 of 5 bubbles juliecH2217NB, 19 Nov 2016 | Read review
“The self contained units have been recently renovated, and could easily complete with a standard hotel/motel room.”
 of 5 bubbles richhale, 12 Sep 2016 | Read review
“Mountain View”
 of 5 bubbles TheDreamMaker1, 4 Sep 2016 | Read review
“Happy with location but disappointed didn't get to the actual springs, if given a chance just do it.”
 of 5 bubbles robynf680, 24 Aug 2016 | Read review
“Motel Studio's are great!”
 of 5 bubbles 710deanc, 19 Jul 2016 | Read review
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