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Heritage Hanmer Springs

Traveller (178)
Room & Suite (46)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Just 90 minutes from Christchurch, Hanmer Springs is the perfect place to escape the pressure of the city and relax in the natural beauty of the Southern Alps. The Heritage Hanmer Springs is a landmark hotel in the heart of Hanmer Springs Village, just a short stroll from the shops and the famous Thermal Pools. Nestled in 9 hectares of beautifully landscaped gardens, the historic Hanmer Lodge building offers the perfect retreat from the stress of modern life. Relax and enjoy the peaceful outdoor setting that the hotel provides, including our tennis court and outdoor swimming pool (seasonal).
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Park View
Quiet
HOTEL CLASS
885Reviews
196Photos
4Q+A
100Room tips
Traveller rating
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  • 151
  • 68
  • 29
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Popular mentions
I booked one of the 3 bedroom, 2 bathroom villas for my family plus grandparents to stay for a 2 night trip. The villa was much more spacious than I expected, the size of a small house. Views from the generous outdoor furniture on the deck overlooking the pond were lovely.
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We stayed one night on a very hot January day. There is no lift and I refused the offer of help with luggage which was a mistake as there are a lot of stairs. Room very hot, no aircon which is no doubt ok for 50 weeks of the year but not when it is 30C. dining room was closed as
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Friendly, helpful staff and large room which was clean and tidy. Best thing about this was its location to everything else. Only minor negative was that there was no air conditioning but could open windows and there was a fan in the room.
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I stayed here while passing through Hanmer Springs. Staying here was beautiful. The view was gorgeous and the room was lovely. The beds were very comfortable and the bathroom was very nice. They also had a tennis court and a garden which you could walk through at see the
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Heritage Hotel is in a fantastic location just a very short walk to the hot pools and restaurants or up the road to a lot of scenic walks and bike rides. The grounds of the hotel are very nice with a good pool and tennis courts, nice outdoor area by the bar. Our room had a
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Response from duncanmackenzie-GM, General Manager at Heritage Hanmer Springs
Responded 2 days ago
Dear paulashdowne Thanks for posting a review on Tripadvisor. We really appreciate your feedback. We are truly sorry for any inconvenience caused by the lack of proper air conditioning in the room.We would ideally like to have air conditioning in the hotel but have not yet found the right solution to this challenge. The hotel itself is 85 years old and is a Heritage listed building which means that there are certain restrictions and conditions to be followed. This has made it quite challenging to find the right balance between maintaining the integrity and character of the building while meeting the expectations of our guests in terms of air conditioning. We are working through various options and hope to have an air conditioning solution in place for next summer. paulashdowne, thanks again for your feedback and we are glad that you enjoyed the rest of your stay. Best regards, Duncan Mackenzie General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
View from deck of villa overlooking the pond
Inside of Garden Room
Outside of Garden Room
Not nice finding other people's hair in your bed!
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Dear hockeylvr2 Thanks for your question. Yes we provide a range of complimentary toiletries including shampoo, conditioner, body wash and body balm (moisturizer) in all our rooms, both in the main Lodge building and in the Garden Rooms and Villas as well. We have hairdryers in every room as well. Please let us know if you have any other questions. Best regards, Duncan Mackenzie General Manager
1 vote
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Deer Raemakers We are offering a Christmas dinner buffet from 4pm to 8pm. Please call us on 03 315 0065 for more information or to make a booking. Best regards Duncan Mackenzie General Manager
0 votes
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Hi Jennifer, please let us know your booking number and then we will check the availability for villas with 2 bathrooms. Please email us directly or call us on 03 315 0060 Thank you. Kind Regards, Diana Williams Front Office Manager
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Hi Pamo947 If you have any questions, please let me know. Thanks. Duncan Mackenzie General Manager
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"Room 103 has disabled access toilet so be prepared. Ground floor rooms facing the back has a patio to use."
"Lower floor with patio"
"Garden rooms are quiet and have their own carparks. Units are double units and can be interconnected by two separate doors."
"I liked the first floor rooms because of the view."
"loved waking up to the birds chirping in the morning"
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PRICE RANGE
US$111 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage hanmer springs hotel hanmer springshanmer springs heritageheritage hotel hanmer springs
LOCATION
New ZealandSouth IslandCanterbury RegionHanmer Springs
NUMBER OF ROOMS
63
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