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Unfortunately on arrival , the couch in the apartment was not yet equipped with bedding ( sheets, pillows, duvet ), although we had booked for 3 people.Also missing the towels for the 3. Person. Although the reception had handed us the room cards, the cleaning had not yet begun. Communication error with cleaning staff. Thank God was nice weather and we could get to the pool. The suitcases we could leave in the hallway of the apartment. The outdoor and indoor pool are top, there are enough and very good sunbeds available indoors and on the lawn. Towels are also available in the indoor pool area. Sauna is good too. Breakfast and dinner is very good, adequate and very good quality. We find registering the meal times very annoying, if absolutely necessary, then please do not use this note business, and check off when entering the restaurant. Should be digitally possible during this time. The cleaning staff should be checked once, once the beds were not made, then no towel exchange, old gone, no new there. Always only for 2 people although we were 3 people . Cobwebs on the lamps (photo), curtains no longer fixed properly (photo), was already like this last year, since we had the same apartment . The windows should be cleaned completely, many cobwebs from the outside, the terrace floors would have to be painted sometimes, and the wooden railings checked (otherwise rot away.) All in all a great hotel, which after 20 years could do with a renewal cure especially from the outside (especially the apartments in the individual houses ) . We still like to come back, as great location, good connections to Werder, Potsdam and Berlin. Bus line 631, after 5 min walk to the right , opposite the Italian restaurant. Tip: Buy day ticket Potsdam ABC or Berlin ABC, you get cheaper. Child up to 14 years free . You can see and experience so much, always a great holiday area.
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Date of stay: July 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly, I would like to advise people to ignore all the 1 and 2 and mostly 3 star reviews for this resort.They are unfair and although some people do have bad experiences this resort should not be avoided as I really don't feel they reflect the true image of this resort.
For any golfers the two main course (Faldo and Palmer) are fantastic.Palmer is prettier and easier, honestly the Faldo off the tee is very tough,after that it is playable.
Accommodation,we had a suite.It was lovely and was cleaned everyday by the friendliest staff ever. We had a few small issues, no iron or ironing board in the room. No daily water, we thought for a suite that would be provided.
Pool area, this was fab,as was the sauna.Excellent all round and pool meandours from indoor to outdoor and is heated.
Food,food in the restaurant just off the property was excellent and the food in the hotel and golf club was nice also.Our main issue was the lack of options during the day,very limited menu.
Breakfast, excellent and staff were so friendly.Could not fault the breakfast in any way. Prices,my only real issue apart from the lack of food options during the day was the strange excessive pricing on certain items.A large 1 lt bottle of water was €8,I refused to pay,told the guy tap water will do. In the clubhouse they serve a large coke poured from a bottle that has the €1 price on it for €5.50. Now that's just wrong and needs to be sorted. Car park,their is a public car park that is around €5 per day,to park in the underground hotel car park is €12 per day.To me,in a resort which is around 45 minutes south of Berlin this is excessive. I had a few small issues and the manager came out straight away and explained they are finding it difficult to get staff. This is understandable and he seemed genuine. I should also add that the private beach is amazing and the water is almost tepid. To sum up I would come here again,the location is great,the staff are excellent and with a few tweaks here and there this resort especially when you consider the golf course quality could be very sought after.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The resort is beautifully located and definitely worth a trip. Unfortunately, our request for a lake view was not taken into account at first, but that was fixed. Thank you for that. The rooms are showing the signs of being around for many years now. We also expect that certain little things just won't happen in a 4-star hotel. The opaque curtains were hanging down in places, some of them didn't work at all, so it was no longer possible to darken the room. 🤔 The spa is nice, the treatments/massages are good. In terms of value for money, they are on the higher end, but there could be a bit more "pampering". The evening buffet is plentiful, but we were mainly impressed by the salad and cheese selection, and not really by the hot dishes, apart from the asparagus. The service was also very reserved, and we were asked if we would like something to drink, but that was not the case. Conclusion: Great location, lovely hotel, but a bit more attention to detail is needed.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What looks so beautiful on the outside was not convincing on the inside. With great views of a short weekend of relaxation with a focus on spa and relaxation, we were absolutely disappointed at the Precise Resort Schwielowsee. After a brief unfriendly reception in the spa area, it immediately resembled a large fun bath for children. You had to look for relaxation, couldn't let your soul dangle and needed some rest after the visit. Perfect for family, but if you are planning a wellness weekend definitely not recommended. Also at breakfast we were disappointed. With stains and a black hair on the placemat, you could enjoy breakfast from the half-empty buffet. Unfortunately, the cutlery at the buffet was dirty. All in all, you didn't really feel hygienically comfortable there.
Where we felt comfortable though was in our booked studio in colonial style. Away from the big hotel you could enjoy the time.
Nevertheless, we were very disappointed and completely relaxed after the "wellness" holiday after a night home.
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Date of stay: January 2025
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Trip type: Travelled as a couple
Room Tip:Einfach keinen Wellnessurlaub planen, wenn man sich richtig entspannen möchte.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location and structural ambience of the complex convince, the room facilities were not objectionable, air conditioning available. Our room, however, facing the lake side, was very quiet. The reception was serious and experienced. Swimming pool and sauna worked satisfactorily. Parking at an additional cost, but secured and conveniently located to the main entrance. Clear shortcoming, the supply for Christmas: We had booked the Christmas program with half board. The supply the days before Christmas met our expectations and included for breakfast for example sufficient salmon, a high-quality cheese offer, good sausages and ham. The Christmas breakfast supply, on the other hand, brought a significant drop, no salmon, no cheese platter, no ham, the existing hardly culinary inspiration. The hall was crowded. Even the half-board on Christmas Eve did not bring the expected peak, but also fell disappointingly compared to the previous days. We felt it was more of an emergency program, probably due to both human resources and management deficiencies.
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Date of stay: December 2024
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Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located in the beautiful lake landscape, almost like a castle. The sophisticated entrance impresses and pleases with its spacious, bright atmosphere. The building makes a well-kept, slightly romantic impression. The room is not particularly large, but it has charm. The shower and toilet are separate, everything is perfectly clean. The chic Havana bar attracts us, and we end the evening comfortably. The breakfast buffet in the large dining room offers a plentiful, but not above-average selection. No offer of freshly made scrambled eggs, fried eggs or other extras. Unfortunately, I was unable to take advantage of the many interesting offers of the great hotel due to time constraints - one night on the way through is not enough. Recommendable: The ambience, the service and the location are right, make you want to spend a few days on holiday. Value for money: Impeccable!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the apartment was very nice and right on the lake. Our room was very cozy, though a bit old: we had the door handle in our hands in the bathroom, the ladder to the upper area no longer seemed so safe and the bed and the floorboards creaked quite a bit. But that did not stop the stay. The beds were cozy, the breakfast was nothing special but adequate, the dinner we found a bit paltry. Pool, sauna and gym we used daily, here is to say that the steam sauna did not work, as we have learned this probably has not been possible for years. And the gym was a bit meagre, the equipment has probably had its best days, but you could still use everything. All in all we felt comfortable, I would go on holiday there again because it was really cozy and relaxing, the staff was really nice and accommodating.
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Date of stay: January 2025
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Family reunion with space for everyone! The extensive grounds offer activities for all ages and every form of socializing or need for rest. Very good massages in the spa, good division for children and adults with different times, a very empathetic children's program on Saturdays and always a suitable table for meals. Everything very down-to-earth and warm, just right for a family short vacation, where the different branches of the family could choose their own room category and offer structure. We had a very positive experience with the natural layout of the garden and will definitely come back. Here you can combine relaxation and family reunion! Very friendly staff contributed to us feeling completely at ease.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the outside, the whole complex looks very chic and it is located right on the Schielowsee.
We had a wonderful view of the lake from our room.
The breakfast was very plentiful and delicious and the service was very attentive.
Our vacation was unfortunately spoiled by the fact that my mattress was so worn out that I had severe back pain after 2 days. When we mentioned this at reception, the topper of the box spring bed was replaced within 15 minutes. However, it didn't change the fact that the mattress had a real hollow in the middle. I still have back pain now (1 month after the vacation). For this reason, we left 2 days earlier than we booked.
What I also didn't like was that there was neither a bike room nor a covered parking space for bikes. It's not so nice when the bikes are exposed to the weather for the whole vacation.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Eigene Matratze mitbringen 😂.
Kein teures Fahrrad mitbringen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an ok resort, however you can easily tell that it is old and nothing has been done in a while. Looking at the website you get the sense that it is a family place, but I will not recommend bringing small kids. You fell that they are just in the way by the employees and by the other guests - even at the pool and it the pool area which are occupied by mainly old people who just want the surrounding to be quite. We chose on of the houses and it is impossible to have your small kids to fall a sleep since there is no way to keep the light out since there are small windows everywhere without curtains and the few curtains in the house are thin and white. I am sure it is a nice play for people without kids but if you want to be able to relax a bit your self as a parents this is not the place
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Precise Resort Schwielowsee
Responded 22 Aug 2024
Dear Mr. Jensen, Thanks for taking the time to share your views about your visit to our hotel. We regret that our resort did not fully align with your family's needs. While our child-friendly amenities, such as the Kids Club and outdoor activities, aim to provide an enjoyable experience for our younger guests, we understand that the atmosphere and the accommodations did not meet your expectations. Moreover, we acknowledge your concerns regarding the curtains and lighting in the rooms; we take note of your comments as we continuously seek to enhance our guest experience. We nevertheless hope you were able to appreciate the serene surroundings of the Havel landscape, our exclusive spa facilities, and the rich cultural offerings of nearby Potsdam and Berlin during your stay. It would be a pleasure to welcome you again. Best regards, Alexander Stiller, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Werder upon Havel area.
PRICE RANGE
£94 - £124 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBrandenburgWerder upon Havel
NUMBER OF ROOMS
181
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