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Holiday Inn Express Frankfurt-Airport

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Holiday Inn Express Frankfurt-Airport
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678 Reviews from our TripAdvisor Community

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Showing 436: English reviews
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Reviewed 2 weeks ago via mobile

Found hair on every pillow, I wondered have they changed the pillow case and bed sheet. The door of room 305 is problematic. Everytime I spent 3-5 mins to get the door open. I have highlighted to the staff. They helped me to open it once and after that gave me 2 access cards to spare.

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Helpful?
Thank Jazziv
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you for your stay in our Holiday Inn Express Frankfurt Airport & your feedback. Even though please accept my apologize for the inconvenient you had during your stay & specially with the cleanness conditions in your room & as well the room door. We will suerly use your critic & this incident to improve our service &...

Monterrey, Mexico
Reviewed 3 weeks ago

This is a property to stay at on your way out of town when you can't find accommodation at the airport hotels (i.e. Sheraton, Hilton, etc). HOWEVER, there is an Italian restaurant (Tommasi) a short walking distance away that is VEEEERY good!

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Thank John C
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear John, Thank you for your stay in our Holiday Inn Express Frankfurt Airport & your review. I'm pleased that you felt comfortable with us & I do look forward to welcome you soon again in our/your hotel. Best regards from Frankfurt, Morad Khalil Operations Manager

Chennai (Madras), India
Reviewed 3 weeks ago

Location: Its not exactly close to the main city centre, and that is what may hinder you to go out in the evenings/night, as the hotel vicinity has nothing where you can spend your evenings. People looking to enjoy the nightlife might feel it a let down. Reaching the Hotel: The Hotel is around 10kms from the airport, and may...

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Helpful?
Thank creativince
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your very kind feedback. I'm really pleased to hear that you felt comfortable with us & you were as well quite satisfied of the quality of service we offer to our guests! I wish you all the best & I do look forward...

Baghdad, Iraq
Reviewed 5 weeks ago via mobile

A 10-15 minute shuttle ride south of the airport, this hotel is fine for overnighting but not for seeing Frankfurt. It has a bar/restaurant so you need not worry about having to venture out for meals, which would require a taxi. The staff were friendly, even when I mistakenly showed up too early for breakfast.

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Helpful?
Thank WanderingBird
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. I'm pleased to know that you felt comfortable with us & you were as well satisfied of the quality of service we offer to our guests! I wish you all the best & I do look forward to welcome you...

London
Reviewed 20 March 2017

I stayed here for 1 night after a late flight in. This hotel was very well run and convenient. The breakfast was much better quality than most HI Express I have stayed at before with real espresso coffee. It is a bit of a stretch to call this an airport hotel but there is a transfer bus put on by...

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Helpful?
Thank samwardill
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. I'm really glad to know that you felt comfortable with us & you were quite satisfied of the quality of service we offer! Even though please accept my apologize for the inconvenience you had & specially that you have to...

Wraysbury, United Kingdom
Reviewed 12 March 2017 via mobile

This is a standard holiday inn express. Fresh and clean inside, modern and comfortable rooms. It is a little further from the airport than other 'airport' hotels, but it does mean there isn't any aircraft noise. Pretty much in the middle of no where and has no restaurant for dinner. There is however a nice and affordable restaurant at the...

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Helpful?
Thank scuba_matt_12
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you very much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. It's really nice to hear that you felt comfortable with us & you were as well satisfied of the quality of service we offer to our guests! We do look forward to welcome you once again in our/your hotel. Best...

Malaysia
Reviewed 12 March 2017 via mobile

The hotel seems to be non-smoking and we requested non-smoking room while we booked, but we were allocated to a room with very strong cigarette smell. The reception staff did not apologise at all, he just bleakly said that they are completely full. Very bad attitude. Did not expect this from Holiday Inn.

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Thank maydayfans
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest , First of all I want to thank you for your stay in our Holiday Inn Express Frankfurt Airport & your feedback! Furthermore I should say I'm really so sorry for the inconvenience you had in your room & with our staff! I so much regret that your room smelled after cigarettes!Even if all of our guest rooms...

Reviewed 10 March 2017

Good, clean hotel for the fly by night guests.. Very conveniently located when landing into Frankfurt... Food availability could be a problem if landing late... One has to to make do with the dispensing machines...

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Helpful?
Thank Lali S
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. I'm happy to hear that you felt comfortable with us & you were as well satisfied of the quality of service we offer to our guests! I wish you all the best & I do look forward to welcome you...

Colorado Springs, Colorado
Reviewed 10 March 2017

Pros: close to airport, two restaurants in walking distance. Cons: you can hear everything from other rooms and the hallway, breakfast was insane (people pushing, shoving, barely anything left at 7 am).

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Helpful?
Thank Rmathis87
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Guest, Thank you for your stay in our Holiday Inn Express Frankfurt Airport & your feedback. Even though I'm really sorry for the inconvenience you had during your stay & specially that you were disturbed from the noise coming out of your room! I look forward to welcome you soon again in our hotel. Best regards from Germany, Morad...

Randers, Denmark
Reviewed 7 March 2017 via mobile

Arrival by car just before midnight. The parking was easy. Quick check-in Assisted by a rather insecure male receptionist. However, made the effort. Room on fourth floor, with very comfortable bed, coffee facilities, flat screen and nice bathroom. Extremely clean, and the light, switches and contacts in the right places. Wifi work fine and free of charge. Breakfast a bit...

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Helpful?
Thank Brian F
FRAGT, Manager at Holiday Inn Express Frankfurt-Airport, responded to this review

Dear Brian, Thank you so much for your stay in our Holiday Inn Express Frankfurt Airport & your kind feedback. I'm really glad to know that you felt comfortable with us & you were as well satisfied of the quality of service we offer to our guests! I wish you all the best & I do look forward to welcome...

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Amenities

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  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fabulous to stay if arriving late at Frankfurt Airport”
201lalis, 10 Mar 2017 | Read review
“There are 2 restaurants only a 5 minute walk from the hotel. Choose a room at the back of the hotel to avoid highway noise.”
ronslunchlady, 31 Aug 2016 | Read review
“Look elsewhere!!”
ransclan2015, 5 Aug 2016 | Read review
“Family Room with Sofa cum Bet if you have kids with you”
Raghvendr, 5 Aug 2016 | Read review
“Rooms away from the main road”
Maioha, 29 Jun 2016 | Read review
5 of 5