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Crown Hotel

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Crown Hotel
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374 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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London, United Kingdom
Reviewed 4 days ago NEWvia mobile

An interesting pub with a large space offering everything anyone can wish. Good food provided by really hard working staff. Wide range of drinks to choose from. Large central bar which is well staffed. Music is played on some nights and a large inviting outside area. Well worth a visit, a good local for all ages.

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Helpful?
Thank Steppin-owt
Valletta, Malta
Reviewed 4 days ago NEWvia mobile

Stayed here for one night with my wife and one year old boy. The place is very sweet and quiant. Check in was efficient. The one negative was that we were on the second floor and they have no lift. When carrying a baby asleep in push chair plus suit cases this was a pain. They should inform guests in...

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Thank NTGF
Zabki, Poland
Reviewed 1 week ago via mobile

I am staying there regularly on business trips to Chertsey. Great location, decent quality. There is a good PUB and restaurant downstairs. A bit pricy to be honest, but the atmosphere is really nice..

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Thank Lukasz B
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoy your stays with us. I look forward to welcoming you back on your next stay.

Reviewed 2 weeks ago via mobile

I have stayed here numerous times after previously staying in other hotels in the area. This is by far the best. Clean, modern, spacious rooms and a friendly no-hassle approach from the staff. Breakfast here is really good quality and relaxed. Everything about this hotel and bar/restaurant has always been pleasant during my stays. Parking can be difficult in the...

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Helpful?
Thank allanbcn
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you fr taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay with us. I will share your comments with the team and i hope to welcome you back again very soon!

Carlisle, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed sat night. Comfy bed pleasant room. Had dinner here too, enjoyed it. Breakfast was included and very good. Staff friendly and helpful. Happy to recommend this hotel. I read the reviews and decided to go ahead, we both enjoyed our stay.

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Thank alastair m
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Alastair, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I hope to welcome you back again very soon!

Basingstoke, United Kingdom
Reviewed 4 weeks ago

Clean and tidy room,staff were very helpful and friendly ,went to tootingbroadway social club which wasn't that far from Wallington ;would recommend this hotel to friends and family and the breakfast was very good on both days a proper full English that helps after a night of drinking, me and my partner +my sister and brother inlaw said it was...

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Helpful?
Thank 735dave180
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm delighted to read your comments and will share them with the team. I hope to welcome you back again very soon.

Surrey, United Kingdom
Reviewed 4 weeks ago

Honestly, Please.... Make an effort at the bar with your customers!! An empty bar and a disinterested barman....this is the second time I have been to this pub and been treated as if I was an inconvenience. The barman seemed more concerned about wiping the bar down and messing around with the glasses than actually serving me. When he did...

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Helpful?
Thank Foodielovefind
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, Please accept my apologies for your recent visit with us. Your comments have surprised me, as you can see from our many previous reviews are staff are highly thought of. I will share you comments with the team to ensure this does not happen again. I hope...

spetisbury
Reviewed 4 weeks ago

Came here on a Sunday for a late lunch. The restaurant was very clean and staff were friendly. We ordered crab fritters to start. Firstly, they took over 25 minutes to arrive. The restaurant was not busy at all. When they arrived (served on a slate - why????) they tasted vaguely of seafood. I only knew it was supposed to...

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Helpful?
Thank AnitaBC72
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Anita, Thank you for taking the time to leave us a review, Please accept my apologies for recent visit with us. I will pass your comments onto each department to stop this reoccurring. I do hope you will reconsider your decision and dine with us again.

Reviewed 21 January 2017 via mobile

Decided to eat here whilst waiting for the band to start at 10 pm. Arrived at 8 and in that time we must of spent 15 minutes eating and the rest, waiting for food. The mains were ok, but it seemed no care was taken. The whitebait starter was overcooked and we had to ask for more toast to go...

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Helpful?
Thank Elizabeth P
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Elizabeth, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed the band and found our staff very helpful! Please accept my apologies for the delay with your meals, i can only assume the kitchen was busy during the time you ordered. I have noted your comments and will pass them onto...

Leatherhead, United Kingdom
Reviewed 7 January 2017

Total rip off bar prices two pints and large wine £17.10 for me to avoid in future ! Many pints served one inch short with head and two requests to get nearly a pint topped up my self . Same wine £3.00 cheaper and full pints Cricketers Dorking after.

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Helpful?
Thank Y8867PKrichard
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, Unfortunately we do not set the prices within the bar, but we have noted your comments and will pass them onto the relevant teams. I hope you will visit us again in the near future.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: £68 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
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Also Known As:
Crown Hotel Chertsey, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Crown Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look on line and see pictures in gallery and call hotel itself”
 of 5 bubbles 735dave180, 26 Jan 2017 | Read review
“Room 19 was excellent. Clean with super King bed and even an expresso coffee machine”
 of 5 bubbles Jackie5409, 18 Dec 2016 | Read review
“Rooms in adjacent building were quiet.”
 of 5 bubbles 465CraigW, 30 Oct 2016 | Read review
“For a quiet room choose one not facing the gardern”
 of 5 bubbles SimonP642, 18 Oct 2016 | Read review
“Do not stay on the ground floor since it is very close to the bar and parking”
 of 5 bubbles The_Elusive_Russian, 10 Oct 2016 | Read review
5 of 5