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Traveller (55)
Dining (21)
Room & Suite (19)
Ratings and reviews
  • Excellent35%
  • Very good40%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“the pub”(44 reviews)
“thorpe park”(67 reviews)
“live band”(8 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Wheelchair access
Pool
Fitness centre
Kitchenette
3 Star Hotel
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our...
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Location and contact
7 London Street, Chertsey KT16 8AP, England
5.8 miles to Heathrow Airport
24 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (434)
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421 results
Traveller rating
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152
152
66
29
22
Show reviews that mention
All reviewsthe pubthorpe parklive bandsecure car parknespresso machinebeer gardengood sizesaturday nightbooked this hotelburgeroutside arealovely hotelfull englishstayed two nightsbreakfast was excellentfish and chipsair con
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1 - 5 of 421 reviews
Reviewed 2 days ago via mobile

Hi I stayed here a few nights I was picked on bye a member of your staff called Charlie calling. Me a c....t no happy will not be coming back and the company I work for will not be coming back to you have lost...More

Thank trisha8282
Reviewed 1 week ago via mobile

Positives: -Staff polite and friendly -Rooms are clean, spacious and have AC. Nice big tv and Krups coffee machine -Food was good, hot and wholesome -Good car park -Lovely old building -Good breakfast Negatives: -Bar prices were horrific! Nearly £10 for a large red (run...More

Thank snowysfather
Response from Sian O, General Manager at Crown HotelResponded 1 week ago

Dear Guest Thank you for leaving a review we were very pleased to read your liked the rooms and facilities and enjoyed the food you chose on your visit. Regarding the constructive comments you made. There is a manager on duty at all times of...More

Reviewed 1 week ago

Sadly I had to arrange my husbands funeral, we chose the Crown Hotel to recommend friends and family to stay, some of them elderly and disabled, we were assured, as it was a quiet Friday morning, there would be plenty of car parking spaces. But...More

Thank 664Val
Response from Sian O, General Manager at Crown HotelResponded 1 week ago

Dear Guest We are very sorry you have had a disappointing visit and as stated to you in our email correspondence, no upset was intended and we do hope you will take us up on the offer we have made to you. Please do respond...More

Reviewed 11 June 2018 via mobile

We stayed here for Thorpe Park. No one was on reception when we arrived, had to wait a while. We went to the bar for a couple of drinks which is pretty expensive. But the pub is a nice size, and you can have food....More

1  Thank Natalie R
Response from Sian O, General Manager at Crown HotelResponded 12 June 2018

Dear Natalie We are sorry to hear that you did not have a good experience when you stayed with us; as i am sure you have read from many a review this is not what the majority of guests experience. We have reviewed your comments...More

Reviewed 26 May 2018 via mobile

Stayed at the Crown in Chertsey. Overall a 5 star rating. All of the staff went out of their way to make the stay memorable. There was a slight hiccup on one day with the shower but that was sorted the following day. I have...More

Thank Bob2380
Response from Sian O, General Manager at Crown HotelResponded 27 May 2018

Dear Bob Thank you, it was a pleasure in speaking with you at reception and i am delighted you were pleased with all the services you received. See you next year.

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$96 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (55)
Dining (21)
Room & Suite (19)
Questions & Answers
Ask a question
Andy B
15 June 2018|
AnswerShow all 4 answers
Response from Global_Tourists | Reviewed this property |
Weekends it’s 8 til 10am. I think weekdays it’s an hour earlier
1
Vote
Amy M
4 October 2017|
AnswerShow all 2 answers
Response from Nigel P | Reviewed this property |
Ask them directly
0
Votes
Janny H
27 March 2017|
AnswerShow all 2 answers
Response from Macco4 | Reviewed this property |
As mentioned staff are very accommodating so I imagine they would oblige if asked.
0
Votes
Room Tips
"2 flights of stairs to all rooms-no lifts. Can be very noisy at weekends. Rooms/beds comfortable, with air..."
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"If staying at the weekend and you DON'T want to hear the music from the band in the bar - ask ahead for a..."
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"The beds are king size and very comfortable"
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"i would recommend any room as they are all lovely"
Read review
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