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Crown Hotel

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Crown Hotel
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357 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Me and my girlfriend came down from Manchester to thorpe park and she had booked this place as it was extremely close (literally a 3 minute drive) and cheap. I thought it'd be a typical pub/hotel place. I was wrong. This place is so so so great!!! The rooms are big and the beds are huge and I couldn't fault... More 

Helpful?
Thank cashlar
Chertsey, United Kingdom
Level Contributor
16 reviews
Reviewed 1 week ago

Popped in for Sunday lunch to avoid cooking. The menu is fairly limited - roasts, burgers or a veggie option. The servings are generous and the food competently cooked and attractively presented. Lacks some finesse to make it great meal .. but family friendly and worth a return

Helpful?
Thank Ceridwen53
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you found our servings generous and presented well, I look forward to you returning again. More 

Liverpool, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

We have recently just stayed at this hotel, it really is lovely. Rooms are so comfortable, huge beds and lovely decor. The food in the restaurant/pub is also of a high standard. We stayed for drinks at the bar in the evening, the staff where friendly and the atmosphere there was great also. We will definitely be returning soon.

Helpful?
Thank Jen0785
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank You for taking the time to leave us a review, I'm delighted to read your comments and i look forward to welcoming you back again very soon. More 

Lewes, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 October 2016

Good sized and quiet bedroom in newer building which had sofa, chairs, super-king bed, coffee maker and other usual facilities. Bathroom decoration and fitments rather shabby and cleanliness needed attention. Breakfast food was good all round. Plenty of parking spaces when we visited.

Helpful?
Thank Craig W
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review. I'm pleased to read you enjoyed your stay, I have noted your comments regarding the bathroom and passed this onto the management team. I hope to welcome you back very soon. More 

London
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 October 2016

We and two other couples were attending a wedding nearby and booked this hotel. Rooms were held without charge to the credit card - a refreshing change to the norm. We opted for the early check in to change for the wedding at £10 but when I rang to confirm I was told this should have been £20 but they... More 

Helpful?
Thank Cfcsccc
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us your review. I'm pleased to read you enjoyed your stay and I hope to welcome you back again very soon! More 

2 reviews
Reviewed 25 October 2016

Stayed here 2 weeks ago for a very special family occasion. The whole family stayed and we thoroughly enjoyed it. Rooms spacious and extremely clean, our bed was enormous and very comfortable. The breakfast was delicious, lots of choice. The staff are friendly and polite. Our room was in the annex next to the exit gate, I was worried it... More 

Helpful?
Thank Beth S
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Beth, Thank you for taking the time to leave us a review, I'm delighted to read your comments and i look forward to welcoming you back again in the near future. More 

Bath
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2016

I spent last Saturday night at this hotel and once again the staff were fantastic. Tony the Manager runs a great hotel - the atmosphere is wonderful and unlike many other locations, the staff all seem to be on the same page. The rooms were spotless and the breakfast was great. Highly recommended!

Helpful?
Thank Graham A
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Graham, Thank you for taking the time to leave us a review, I'm delighted to read your comments and i will share them with the team. I look forward to welcoming you back again very soon. More 

Nottingham, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2016 via mobile

We stayed here due to its proximity to Thorpe Park and the good reviews about the rooms on another website. It was my partner's birthday treat to Thorpe Park, so the quality of the accommodation was important to me. I wanted a nice bottle of Champagne prior to arrival, which was setup nicely. The staff at Crown hotel (with the... More 

Helpful?
Thank Stephibelle
Ascot, United Kingdom
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016 via mobile

Whilst a little quiet (it was three pm) the staff were welcoming and friendly - food and beer was excellent Would definitely return for dinner anytime Value for money was good and waitress was very attentive but not intrusive Thanks

Helpful?
Thank 791simonaq
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your time at the Crown and i hope to welcome you back very soon! More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016 via mobile

Stayed her for one night for thorpe parks fright night..i had my concern about the live bands that play here at weekends but it was no bother. We had room 50 which was in a completely seperate building to the main bar..up a lovely spiral staircase to just rooms 49 & 50. My only complaint was when we arrived to... More 

Helpful?
Thank daleburroughs
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read that you enjoyed your room and breakfast. Regarding the reception desk being unmanned, please accept my apologies. It was a busy evening and unfortunately the receptionist had been called away from the desk. There is always a member of staff manning the desk... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: £69 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Crown Hotel Chertsey, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Crown Hotel staff and other travellers.
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over a year ago

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Questions? Get answers from Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in adjacent building were quiet.”
 of 5 bubbles 465CraigW, 30 Oct 2016 | Read review
“For a quiet room choose one not facing the gardern”
 of 5 bubbles SimonP642, 18 Oct 2016 | Read review
“Do not stay on the ground floor since it is very close to the bar and parking”
 of 5 bubbles The_Elusive_Russian, 10 Oct 2016 | Read review
“some ground floor rooms back onto pub garden”
 of 5 bubbles Dutchy001, 4 Oct 2016 | Read review
“The family rooms on the top floor suited 2 adults and 3 children in comfort.”
 of 5 bubbles athosUK, 19 Sep 2016 | Read review
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