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Iberostar Ensenachos

0.1 miles from Cayo Ensenachos centre
  • Free Parking
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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52700, Cuba
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4,866 Reviews from our TripAdvisor Community

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Showing 3,164: English reviews
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Edmonton, Alberta
Reviewed yesterday NEW

Enclosed are pros and cons from February 8 to 22, 2017: Pros: -Two fantastic beaches with lots of chairs and lots of helpful, friendly staff. -Excellent food with lots of lobster. -Our room (2505) was close to the main building for access to everything.The room was spacious,and everything worked. -So much greenery there is no ocean view. -Ride from and...

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2Thank AlbertaSasquatch
Hudson, Canada
Reviewed yesterday NEW

This was our fifth time to Cuba. First time to an Iberostar resort. Overall everything is very nice at this resort. The Beaches. Nothing less than spectacular. Lots of palapas available. Beach bar service swift and friendly. Five stars for the team Camilo, Edwardo, Chino, Yuri, and a few others that I can't remember their names. The Rooms. Large and...

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2Thank Louise L
Nova Scotia
Reviewed yesterday NEW

Visited January 26, 2017 for 1 week. A warm up for my next return in April :) This was trip 10 to this wonderful hideaway. Visited with a friend and stayed in the Grand Village. I have enough reviews of this wonderful place already posted but wanted to mention once again how great it and how wonderful the staff are....

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3Thank sunlover1960
Ottawa, Canada
Reviewed yesterday NEW

The resort is expansive and beautifully situated. The beaches are beautiful, with fine white sand & crystal clear water. We were treated wonderfully by the staff, who are among the friendliest people we've ever encountered. Excellent service from the buffet staff, Adults-Only area staff & beach waiters. Always greeted by workers /gardeners throughout the resort. Entertainers encouraged involvement from beach...

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1Thank julbel
Ottawa, Canada
Reviewed 2 days ago NEW

The landscaping and general maintenance of the resort is excellent. The rooms and facilities of the hotel are very clean. The staff is very professional and extremely friendly. The staff went above and beyond and made everyone feel comfortable and welcomed from day one. They truly make the initiative to make your stay a pleasurable stay. The food was very...

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5Thank VivaVacanza
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of...

Reviewed 2 days ago NEW

We arrived on Feb.9 at around 5.30 p.m after a long bus ride with a roadside stop on the causeway out in the open for people to releive themselves.Not a good beginning.On arriving at reception we are asked to get in line to get our rooms .It is very hot with no organization at all.After 20 minutes you reach the...

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1Thank Janice S
Canada
Reviewed 2 days ago NEW

I would like to share my experience with you. We left Canada at 6am arrived at the resort at 1:10pm. The trip from the airport was very pleasant even though it took almost 2 hours to get to the resort, we had some beers and the guide was very friendly. At the hotel reception the people were not so friendly...

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5Thank CanadaMyreview
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Although we sincerely lament reading that your stay at our IBEROSTAR Ensenachos was not as enjoyable as it could have been, we would like to thank you for sharing your observations with us because this gives us the opportunity to...

cannington
Reviewed 2 days ago NEW

The staff as always treats us like we are family. We want for nothing . Nancy had to see the Doctor and was treated very well.The room service was excellent .Katia looks after us like family see to reservation and all our needs. The food is much better and restaurants excellent as always.The resort is been getting repairs and up...

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3Thank SamsBalls
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Ensenachos hotel; we are very grateful for the time you took out of your...

Toronto
Reviewed 3 days ago NEW

I just got back 2 days ago after being at the Iberostar for 1 week with my wife, daughter, mother and father. Let me start off by saying that if you are a 20 something looking for a party, then this isn't the resort for you. it is a top notch place for a family vacation. The resort is a...

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8Thank PolishTraveller25
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Although we sincerely lament reading that your stay at our IBEROSTAR Ensenachos was not as enjoyable as it could have been, we would like to thank you for sharing your observations with us because this gives us the opportunity to...

Belleville, Canada
Reviewed 4 days ago NEW

Just back from a great vacation at this place. The beaches are absolutely amazing. The resort is beautiful & the staff are all very friendly & accommodating. We stayed in the Villas & that was a great experience to say the least! The rooms in the villas are very well maintained, large, bright & beautiful. The staff at the villas...

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6Thank rdurant1972
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in trip advisor. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: £134 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2500 was very close and was quiet.”
 of 5 bubbles AlbertaSasquatch, 25 Feb 2017 | Read review
“Grand Village for the quiet.”
 of 5 bubbles sunlover1960, 25 Feb 2017 | Read review
“If your room is not ready ask a towel and come back at 4pm. Second floor is better room.”
 of 5 bubbles CanadaMyreview, 24 Feb 2017 | Read review
“Building 34 was a good distance from most areas.”
 of 5 bubbles PolishTraveller25, 23 Feb 2017 | Read review
“Grand Village is amazing”
 of 5 bubbles rdurant1972, 22 Feb 2017 | Read review
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