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Sheraton Jiangyin Hotel

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#2 of 162 Hotels in Jiangyin
Certificate of Excellence
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Sheraton Jiangyin Hotel
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109 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Toronto, Canada
Reviewed 3 days ago NEW

Clean, attractive, well appointed property near local restaurants, shopping and the downtown core. Many people say this hotel is removed from everything. Couldn't be farther from the truth. You can walk to 3 parks within 10 minutes. You can visit many restaurants or the local shopping mall in the same walking distance. There is a fresh produce Store 10 minutes...

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Helpful?
Thank dsb62
Reviewed 3 weeks ago

We stayed at this hotel for over two weeks and were made to feel at home. The breakfast buffet is extensive for either Chinese or western style breakfast. The staff was super helpful at the front desk, housekeeping, the restaurants and the pool/fitness area.

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Helpful?
Thank Nancy H
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Reviewed 4 weeks ago via mobile

Nice hotel with good services. Chinese restaurant was not worth visiting. Japanese restaurant was good. The room was to warm and even complaining did not help. Pool was wonderful and clean. A nice park in the backyard.

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Helpful?
Thank Svend H
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, Thank you so much for your review and being a Sheraton guest. We are thrilled to read we could meet your expectations in many aspects as our goal is to make each guest equally happy. We already look forward to welcoming you in the near future! Bertie Xie General Manager

Belfort, France
Reviewed 28 October 2016 via mobile

First time I go in that part of Jiangyin and to see such good hotel level. Pretty new and well equipped, rooms are in line with other Sheraton hotel standards. I personally don't like the dark decoration.

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Helpful?
Thank Baliren80
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Zwevegem, Belgium
Reviewed 17 October 2016

I was in this hotel during a business trip in June 2016. As usually I wanted to stay in a non-smoking room however unfortunately such a room was not available. The staff promised to get me a non-smoking room the next day but again it was not available. Finally at the 4th night I could move to a non-smoking room....

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Helpful?
Thank MyriamV1306
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Louisville, Kentucky
Reviewed 27 September 2016

Had a particularly long day working with a factory in the area, and was not going to be able to catch a train back to Shanghai that night. So I was put up in this Sheraton for the night. This place was unbelievable. Such a gem! The main hotel is very nice. Clean, large bar and dining area (serves both...

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Helpful?
Thank drewhaeffele
San Jose, California
Reviewed 14 August 2016 via mobile

I have been staying there for 3 weeks for job last June. I have other experiences around the Word and in my opinion this hotel is over the top. 5☆ for the cleaning, 5☆ room+shower+bed room. Conditioner very quite and no bad smell although the fitted carpet (moquette). I have changed 3 rooms during my staying and all rooms with...

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Helpful?
Thank sebastianocristaudo
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. We also provide guests with various entertainemnt facilities:golf green, kids club, DIY activities and so on. Covering an...

Singapore, Singapore
Reviewed 11 August 2016

I've stayed in this hotel several times over the years. Main reason for returning each time is its location in a quiet but accessible corner of Jiangyin, as well as the highly competitive room rates which one of my clients could get for me. I generally have no worries when it's a Sheraton or a Starwood property; after all, the...

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Helpful?
Thank Sal the Fat Fish
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. Your comments have highlighted an urgent need for further training of the service team. We...

WashingtonDC
Reviewed 7 August 2016

I stayed at the Sheraton Jiangyin for one night a few weeks ago and overall, though the main area seemed new, the rooms were old and there was a "used" feeling to all of the corridors and rooms. For relatively small town like Jiangyin, I was surprised that there was a Sheraton-branded hotel here. The lobby area is grand, but...

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Helpful?
Thank jg325
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to express your experience stay at here. we are sincerely sorry for the Unpleasant experience. Your comments have highlighted an urgent need for further training of the service team. We will enhance the staff training in the following time to improve our service and meet the expectation...

Hsinchu, Taiwan
Reviewed 4 August 2016 via mobile

I've stayed at this hotel for a little over a month this year and I would say that while there are some areas where they are getting it right, overall, the hotel has room for improvement. First the good points. I found the front desk staff to be warm and friendly. Communicating in English was not too difficult for them...

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Helpful?
Thank Frank777_42
JiangyinSheraton3476, General Manager at Sheraton Jiangyin Hotel, responded to this review

Dear valued guest, we would like to warmly thank you for leaving a comment and sharing your experience with us. It is our daily aim to go beyond expectations for our guests and we feel honored that you enjoyed your stay at Sheraton Jiangyin Hotel. Your comments have highlighted an urgent need for further training of the service team. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
Official Description (provided by the hotel)
298 spacious guests rooms and suites, and all feature our celebrated and signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. ... more   less 

Additional Information about Sheraton Jiangyin Hotel

Address: No.333 Binjiang Middle Road, Jiangyin 214400, China
Region: China > Jiangsu > Jiangyin
Price Range: £72 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Jiangyin Hotel 4.5*
Number of rooms: 298
Reservation Options:
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Questions & Answers

Questions? Get answers from Sheraton Jiangyin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an inside view over The Park. The 7th floor is a club floor and excellent rooms.”
 of 5 bubbles dsb62, 8 Dec 2016 | Read review
“ask for garden view!”
 of 5 bubbles MyriamV1306, 17 Oct 2016 | Read review
“Ask to stay in the hotel BEHIND the main Sheraton”
 of 5 bubbles drewhaeffele, 27 Sep 2016 | Read review
“closer to the elevators”
 of 5 bubbles jg325, 7 Aug 2016 | Read review
“Get a suite and facing the courtyard”
 of 5 bubbles 428xuy, 5 May 2016 | Read review
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