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Relais d'Aubagne Hotel

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168 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Kiev, Ukraine
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 July 2016 via mobile

Ok only for one night. Near is busy roads and shopping centers. At evening guy on reception said that breakfast is included, and in the morning the other staff member said that we need to pay. It's not possible to buy water at evening

Helpful?
1 Thank kvit04ka
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Sir, I really appreciate that you posted your comment abour your stay. Concerning the breakfast, I apologize for the mistake we made by telling you at first, that it was included. About the bar, it closed at the same time that the restaurant : 10pm from sunday to thursday and 11pm on friday and saturday. If we did not specify... More 

Farnham, United Kingdom
Level Contributor
111 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 July 2016

The check in process took ages requiring contact by the friend who booked it contacting booking.com to sort the hotel out. Booking.com had confirmed to us the cancellation of one room and the change of names on the other two rooms. The hotel claimed not to have received any communication. Hotel appeared to run on paper so suspect they lost... More 

Helpful?
Thank Ray G
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Ray, It is with great interest that I become aware of your opinion. Thank you for posting it. It seems that your check in did not operate in the the best conditions and I apologize. Our team is experienced, however, we also train new receptionist and I thank you for understanding that sometimes when we start something we can... More 

Rome, Italy
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2016

very poor service and very bad problem resolution. No wifi in the room, no soap, very bad shower and very bad service. The manager arrived half an hour late and made us wait to resolve the problem. His solution was to offer us breakfast, but that was just as poor as all the rest. The excuse that the 14th of... More 

Review collected in partnership with this hotel

Helpful?
Thank phvd2016
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Pascal, I am really sorry to read that your stay did not fulfilled your expectations wich are legitimate. I asked my team about all these problems you are talking about and I learned that 30 min after your arrival, we purpose you instantly to change room but you did not accept it. I understand that you keep a bad... More 

Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

Our stay at Relais d'Aubange a very enjoyable, comfortable and memorable experience. Relais staff, Manager, receptionists, Housekeeping and the Boucherie were all wonderfully friendly and helpful. The Boucherie was an unexpected benefit for our evening meals, we ate there every night (5) and experienced good-value-for-money, good quality and interesting French/regional cuisine. While the location of the hotel is not located... More 

Review collected in partnership with this hotel

Helpful?
Thank Martin R
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Madame Martin, Monsieur Martin, I read you comment with all my team with a lot of attention. We are proud to have made of your stay a moment to remember. The location our of hotel is very attractive to visit Provence and we are glad that you enjoyed it ! We hope that we will have the opportunity to... More 

Beirut, Lebanon
Level Contributor
6 reviews
Reviewed 3 July 2016 via mobile

At first we thought it was to far from marseille but then we realized it is just near a bus stop and marseille is very easy to reach from there ... A 20 minute bus ride. A very comfortable hotel with a pool and ofcourse mostly a great team. Thank you Souad, Imad and all the others.

Helpful?
Thank RudyAM
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Imad, We keep in memory your visit with your son to our hotel and are very happy to read you on Tripadvisor. Hoping to see you, we wish you a good continuation in Lebanon ! Kind reagrds More 

London, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2016 via mobile

Stayed here for two nights Very clean and tidy Friendly staff who were willing to assist when required Lots of shops nearby for those interested in getting a few bits Free bus directly outside will take you to Aubagne. Also buses direct to Marseille from outside the hotel costing €3.80

Helpful?
Thank kamal p
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Kamal, It has been a pleasure to welcome you during the European soccer cup. We hope that someday you will have the occasion to come and visit us again. Best regards, More 

Level Contributor
3 reviews
Reviewed 19 June 2016 via mobile

Myself and three other friends had been using this hotel as a stopping point during the euros rather than being in Marseille. It's exactly what you would expect for the price with a high standard room and facilities that were well maintained. We stayed for two nights and the hotel was probably busier than usual with England fans and other... More 

Helpful?
Thank Kyle R
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear guests, It is a real pleasure for my team and myself to read your comment. We really thank you and hope that you will have the opportunity to come again. Kind regards, More 

Michigan
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 April 2016

The hotel is located in a commercial area but has plenty of free parking available and an in ground pool for warm weather travelers. Although the room was small it was comfortable and quiet. The staff spoke a little English which was helpful. We had dinner and breakfast which were excellent.

Helpful?
Thank Greenlandgirl
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2015 via mobile

Although in the begining I thought the room was very tiny, I got over it (once I've checked in a horrible hotel in Paris...).very clean, safe and quiet. Super comfy beds.breakfast was French and decent,don't expect too much-coffew,eggs,juice,croissants,toast, jam,butter..regular stuff. Good price vs codituons for France. Nice staff,if you speak French.the biggest downside is the tiny tv in the room,also... More 

Helpful?
Thank Bella C
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Madame, Monsieur, We are really pleased to read your comment and we note your remarks, particularly about wifi. We are working on it to enable more powerful connection. We hope that if you are coming back in France we will have th pleasure to welcome you. Regards. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2015

We stayed here as a family of four. Three people over the age of 18 and one aged 16. The room layout was excellent for our needs, with a pull out bed (that was the size and comfort of a normal bed) for at night that could be easily put away for when extra room was needed during the day.... More 

Helpful?
Thank Emma B
Imed R, Directeur général at Relais d'Aubagne Hotel, responded to this review

Dear Emma, Your comment on our hotel is very important for myself and the whole team. We do our best every day to please our clients and reading your appreciations prove me that we are on track. Thank your very much. Kind regards. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Relais d'Aubagne Hotel

Address: Les Paluds Zac de la Martelle | 1125 Avenue des Paluds, 13400 Aubagne, France
Region: France > Provence > Bouches-du-Rhone > Aubagne
Price Range: £40 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relais d'Aubagne Hotel 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Relais d'Aubagne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms very comfortable and clean with very friendly and helpful housekeeping staff. The standard room we were provided at initial check-in was very compact and did not really suit our need but this was no problem because, due to our long stay, we received an upgrade to superior room which was a great improvement and contributed greatly to our comfort and enjoyment at Relais d'Aubagne.”
 of 5 bubbles C4435MUmartinr, 6 Jul 2016 | Read review
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