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Spent a night there, perfect location when travelling by car, located between Verona and lake Garda. Unusually big rooms, clean and neat. Good customer service. Very peculiar locks and keys, pay attention when shown how to use them otherwise you will need help (I did).
Stayed here in this pink buildning on the 11th floor. The only thing that made the visit okay was the wine i brought with me and drank as soon as i opened the door. The air conditioning or rather the fan in the wall made...More
Thank William R
Response from Stefania M, Responsabile relazioni pubbliche at Montresor Hotel TowerResponded 3 weeks ago
Dear William R,
We are surprised to read your comments after you rated us so positively.
We can assume that your headache were due to the mentioned wine than our AC, which we would have fixed it if you had contacted our Reception open 24/7....More
My wife and I stayed at the Montresor Tower Hotel in Bussolengo in July. We have stayed in the hotel many times and are always very pleased with our experience. The hotel has an excellent location for exploring Lake Garda and Verona. The staff, room...More
Thank John B
Response from Stefania M, Responsabile relazioni pubbliche at Montresor Hotel TowerResponded 12 August 2018
Dear John B,
Thank you so much for this review! We are glad your enjoyed your stay with us
Have a nice day
Good things first: hotel itself was very nice, very clean and very fancy.
Bad things: customer service however was amazingly bad. Our bathroom had a broken light that kept on blinking. When we called reception and the guy showed up to fix it, he left...More
Thank Sini L
Response from Stefania M, Responsabile relazioni pubbliche at Montresor Hotel TowerResponded 23 July 2018
Dear Sini L,
Thank you for sharing your comments.
I'm a little bit unhappy to read your comment on what happened with the bathroom light. Our technician came to check as soon as you warned us. If the problem was not solved yet you could...More
We stayed at the hotel for 1+2 nights. Check in was fast . We had help to unlock our room door with their spacial keys. We had dinner at the hotel upon arrival which was poor.
The rooms were nice and clean. The aircondition failed...More
Response from Stefania M, Responsabile relazioni pubbliche at Montresor Hotel TowerResponded 30 June 2018
We thank you for your review, our Reception is open 24/7 to handle any communication from our guests to ensure that their stay is as enjoyable as possible
We hope to see you soon again in Verona!