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Hotel Marco Polo I

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Hotel Marco Polo I
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364 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Reviewed 14 August 2016 via mobile

2 of us arrived on 4th for a week, 1 was following over on the 6th. Was fine until our friend arrived. The night shift man was pathetic. Had to pay €49 per night because apparently we didn't tell the hotel in advance that he was staying with us. When we pay for a room, we should be able to...

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Helpful?
Thank Patrick M
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Patrick M, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website although we have not been able to meet your expectations. We are pleased to hear that you enjoyed of the wonderful location, between the...

Glasgow, Scotland, United Kingdom
Reviewed 12 July 2016

Review collected in partnership with Jet2holidays
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Helpful?
2Thank Gordon M
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Nuneaton, United Kingdom
Reviewed 21 June 2016 via mobile

Great hotel, close to the Egg island. In walking distance to all local amenities, beach and night life. Rooms were clean and fresh towels provided daily. Nice pool with plenty of sun beds, only complaint was unable to use sun beds until 10. Lovely staff on reception, and they are strict in the evenings with noise - which is great...

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Helpful?
Thank BDH123
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Guest, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to read that your stay has been satisfactory and that you enjoyed of the friendliness of our staff, housekeeping service, pool with...

Liverpool, United Kingdom
Reviewed 20 June 2016 via mobile

I was told the hotel was for young people/party hotel! Well it was far from it, it was full of families! People next door with kids. Complaining we was to noisy! Young girls trying to enjoy ourselves! Kept getting complaints about us due to the noise. It is located in the party bit of Ibiza at the end of the...

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Helpful?
Thank LauraManning3110
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear LauraManning3110, We want to thank you for taking the time to share with all users of Tripadvisor your experience at Marco Polo I Hotel. We regret that in some ways we have not been able to meet your expectations about your stay in our Hotel but we appreciate your words about housekeeping service and location in the center of...

Liverpool, United Kingdom
Reviewed 14 June 2016 via mobile

Went Ibiza for the first time 4 years ago using a different hotel , visited Marco Polo the second time and have booked there ever since. Lads holiday in the summer , no issues with anything , great pool , bar by the pool , security in hotel and safe in room with no issues of trouble in the hotel,...

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Helpful?
Thank SDCLiv
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear SDCLiv, We greatly appreciate your confidence in Marco Polo I Hotel to enjoy your holiday in Ibiza. We are pleased to read that we were able to exceed your expectations one more time and that you enjoyed of the nice and pleasant pool, bar, safe and the wonderful location. We will convey all your positive comments to our team...

Reviewed 14 June 2016 via mobile

Room was a very good size, two separate bedrooms like we asked. Not enough plugs in room in good positions. Good view from balcony. Staff were extremely friendly. Room cleaned every day. Bathroom basic. Free air con. Free wifi, not great connection in room. Pool was perfect, in the sun all day and well kept. Hotel in a perfect location...

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Helpful?
Thank Nathan W
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Nathan W, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your lovely opinion with all users on Tripadvisor website. We are pleased to read that you enjoyed of the central location, very close to bus and beach, standard cleaning, wifi, swimming pool...

London, United Kingdom
Reviewed 14 June 2016 via mobile

Hotel is really nice and clean. The pool was amazing. Staff was lovely and helpful and in a great close location. Near the strip but far enough that it was quiet. Breakfast was between 8-10:30 am. It was average buffet style, far from amazing but acceptable. The dining room could have done with aircon as it was hard to eat...

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Helpful?
Thank sunshineliv
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Sunshineliv, We greatly appreciate your confidence in Marco Polo I Hotel to enjoy your holiday in Ibiza. We are pleased to read that we were able to exceed your expectations and that you enjoyed of the swimming pool, our fabulous cocktails in the bar, the wonderful location, close to all the main places of major tourist attraction and the...

wales
Reviewed 6 June 2016 via mobile

A group of 8 girls stayed here for 4 nights during May 2016. The location is great, a couple of minutes walk from restaurants and supermarkets. A 5 minute walk to the west end / seafront and a 15 minute walk to sunset strip. The pool bar was great and reasonably priced. The slush puppies were a great way to...

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Helpful?
Thank laura99Wales
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Laura99Wales, First of all we would like to thank you for choosing our Marco Polo I for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to read that you enjoyed of the excellent value for money, wonderful location, very close to bus, beach and supermarket, the perfect place...

Reviewed 16 March 2016 via mobile

Was a pretty good hotel. All inclusive food and drink was really good, fairly good selection of free alcohol to get you started before going out to bars and clubs. Rooms were clean, very quiet considering clubs and clubbers. Noisy guest were told frequently to keep the noise down because of other guests, which was good but not so good...

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Helpful?
Thank Becky2710
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Guest, First of all we would like to thank you for choosing our Marco Polo I Hotel for your holidays and for taking time to explain your opinion with all users on Tripadvisor website. We are pleased to read that your stay has been satisfactory and that you enjoyed of the comfortable room , housekeeping service and location in...

Dublin, Ireland
Reviewed 10 January 2016

Having seen mixed reviews on Marco Polo 1 I felt however late, I need to write a review. Myself and my boyfriend stayed in this hotel last July for two weeks (Unheard of in Ibiza I know). Neither of us had ever travelled to Ibiza before and this hotel seemed best suited. We arrived at 12.00 at night and checked...

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3Thank ClionaM92
Jose Manuel C, Gerente at Hotel Marco Polo I, responded to this review

Dear Guest, We greatly appreciate your confidence in Marco Polo I Hotel to enjoy your holiday in Ibiza. We are pleased to read that we were able to exceed your expectations and that you enjoyed of the room with air conditioner and swimming pool view, housekeeping service, our fabulous cocktails in the bar and the wonderful location, close to all...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The hotel MARCO POLO is situated at 100 m from the main beach of San Antonio and 200 m from the centre, surrounded by an area of restaurants, bars and other attractions. All the rooms have air conditioning, complete bathroom, satellite TV, mini-fridge, telephone, safe, music and balcony. There is a fresh-water swimming-pool on a spacious terrace with sunbeds and sunshades, a ping-pong table and a garden with lawn. The air-conditioned dining-room offers a rich international buffet, in generous variety. Lobby Bar offering drinks and snacks. ... more   less 

Additional Information about Hotel Marco Polo I

Address: Avenida Portmany s/n, 07820 Sant Antoni de Portmany, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range: £36 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Marco Polo I 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Marco Polo i Hotel
Hotel Marco Polo I Ibiza, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marco Polo I staff and other travellers.
15 questions
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Questions? Get answers from Hotel Marco Polo I staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors on the swimming pool site have better views”
annamS2700BP, 21 Nov 2016 | Read review
“music starts at 1pm during the day and is very loud.”
127danim, 25 Aug 2016 | Read review
“Make sure you have air conditioning, otherwise you might not sleep too well!!!”
859GordonM859, 12 Jul 2016 | Read review
“Ask for a room with a pool view”
ClionaM92, 10 Jan 2016 | Read review
“Pool side, upper floor allows you to see partially over the main bay.”
shawaddi, 19 Oct 2015 | Read review
5 of 5