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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
H10 Timanfaya Palace is an excellent choice for travellers visiting Playa Blanca, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
Rooms at H10 Timanfaya Palace provide a flat screen TV, a refrigerator, and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at H10 Timanfaya Palace guests have access to a concierge and room service. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at H10 Timanfaya Palace.
Given the close proximity of popular landmarks, such as Paseo Maritimo (Avenida Maritima) (1.4 mi) and Torre del Aguila (Castillo de Las Coloradas) (2.1 mi), guests of Timanfaya Palace can easily experience some of Playa Blanca's most well known attractions.
While in Playa Blanca, you may want to check out some of the restaurants that are a short walk away from Timanfaya Palace, including Sebastyan's Restaurant (0.6 mi), Romantica (0.9 mi), and Brisa Marina (1.0 mi).
Should time allow, Faro de Pechiguera is a popular lighthouse that is relatively easy to get to.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled close to scenic beaches and lively promenades, H10 Timanfaya Palace garners acclaim for its tranquil yet diverse atmosphere, with entertainment ranging from piano bars to disco nights. While some guests mention noise from renovations and dated room decor, the spacious and pristine accommodations are generally celebrated, especially for those with sea views.
Service at the hotel stands out, with reviewers frequently lauding the attentive and professional staff. Amenities like the well-received pool areas, quality dining options, and the cleanliness of the premises add to the hotel's charm, although a few guests note extra fees as a downside.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Outstanding
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This was our first visit to this hotel and it most certainly won’t be our last. The staff are amazing and are a credit to the hotel. The food is mainly buffet style but so much choice and good quality with great service. Thank you Mohammed for looking after us. There is also a pool grill bar which is well appointed and very pleasant but we preferred the food at the buffet. As all inclusive you can eat once a week at the al a carte restaurant and we throughly enjoyed this. Drinks are superb quality wherever you take them. We enjoyed the evening shows especially Michael Jackson smooth criminal. In fact we did not want the holiday to end we enjoyed ourselves so much. Take a water bottle to refill or pay €4 at the hotel to purchase one. Pool towels €1 euro each to change and room safe €17 a week. Lovely walk either way from the hotel. About 50mins to centre of Playa Blanca. Not a difficult walk. Just 5 mins away there is a small strip consisting of a couple of supermarkets and a few restaurants all of which look good. Small clean beach too. There are some room renovations going on but to be honest these did not bother us or spoil our holiday. Sun bed policy is that no towels can be left on sun beds before 9.30, if they are then they are removed. This policy is strictly enforced and works really well. We never had any problems getting a lounger at any time of the day. Lots of open space too. Three pools, two outside pools both of which are quite cold but the indoor pool is lovely and warm. Our room was lovely, modern and bright and very spacious. We had a garden view room which looked out on to the back of the hotel. The location of our room could have been better with regard to early morning noise but we chose to stay there rather than move however I met with Jose the director to explain and asked if we returned could we ask for garden room in a different area and he was very accommodating and spent time to explain to me the different areas and gave me suggestions of garden room areas to request via e mail should we return so that we don’t experience early morning noise again. Jose was very helpful and I feel reassured so we will be booking again to return and we cannot wait, thank you Jose and all your wonderful staff for giving us such a fantastic holiday.
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Date of stay: April 2024
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Trip type: Travelled as a couple
Room Tip:We were not privilege guests however we did not feel that we missed out or were treated any...
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Response from Jose Angel Vazquez, General Manager at H10 Timanfaya Palace
Responded 7 May 2024
Dear Debra B, Thank you for your heartfelt review and rating of 5 points. It was my pleasure to have met you and have had a chat with you. :) We're grateful for your kind words and can't wait to welcome you back ! . Warm regards, Jose Angel Vazquez GM
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wow...where to start. we have stayed in a few 4 star all inclusive hotels over the years but this place blows them all out of the water. a lovely mix of all generations here definitely wasn't an old people's home as described by some. beautiful reception area where you are greeted by a lovely chilled glass of cava on arrival.room wasn't ready but wasn't a problem cases in locker room and then find our bearings,only waited an hour or so. rooms are spacious,clean and beds were comfortable and huge. food is really good,plenty of choice( i really don't know how people moan about the lack of choice if you can't find something to eat in here there is something seriously wrong with you) and real bacon at breakfast was a delicious surprise.the sight of a lovely ice bucket with your wine at evening meal is just a lovely touch and the long trousers rule is a minor inconvenience,just get changed into shorts after your meal it's not a problem. Kasbah restaurant for our once only free visit was beautiful and a nice little change. the no sunbed reservation before 9:30 rule is brilliant,no getting up at silly o'clock to reserve a bed and anyway there are plenty of beds around the 2 lovely pools so no need to rush. pool bar serves lovely lunchtime food,toasties,burgers,pizza,salads and my favourite the buffalo chicken wings all served to you as well as drinks to your table by the very polite and helpful staff(special mention to Angel he was lovely and a cheeky sense of humour) branded drinks as part of all inclusive are just the icing on the cake,Estrella lager,smirnoff vodka,bombay sapphire gin to name a few all served with proper bottled mixers but having Greygoose vodka in the AI was just amazing,again all served to your table by the lovely staff in the so relaxing piano bar while chilling to lovely music. i would loved to have met the main man Mr Jose Vasquez as i love reading his replies on here,he is very passionate about his hotel and quite rightly defends it whole heartedly. we will definitely be back here next year we are missing it already. i can't recommend this place highly enough
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:maybe a hand held fan in piano bar on an evening as gets quite warm
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Response from Jose Angel Vazquez, General Manager at H10 Timanfaya Palace
Responded 18 Aug 2023
Dear Coling860, Thank you very much for your lovely review and rating of 5 points. I'm sorry that we have not met and talked personally. That was sure my fault, I'd like to talk to every guest, but in a huge hotel like ours, it is impossible, the time has not so many hours... but surely you have seen me. Tall, blond hair, young, handsome... hahaha.... nooooo.... I,m in my 50s, fit, but with my years, a mix of dark and white hair, and 1,70cm tall... I'll be honoured to talk to you next time you come. Contact us in advance if you have any wishes. Kind regards, José Angel Vázquez GM
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Recently returned from another fabulous relaxing holiday at the beautiful H10 Timanfaya Palace, much needed after a few years of health issues. I was there at the same time as someone who has written a recent review on here, JakiB, I assure you her review bares no resemblance to the stay I had AT ALL! I feel I need to address some of her points. If you want a better room, yes you have to pay, just like any other hotel, you can’t expect a top room in the best location with the best sea view if you book a standard room now can you! The hotel is continually being maintained and upgraded, in fact I stayed in a newly renovated room, which was immaculate, lovely decor, there was even some decorators touching up paintwork and decorating the exterior at a great height, to ensure the hotel is always looking its best. In the buffet if you can’t find a table for 4, you just have to ask and they will push tables together to accommodate you all, I know this because there have been 5 of us staying previously and they always found us a table, you just have to ask. The staff at this hotel are amazing, they all work very hard indeed to make your holiday special, never waited longer than 5 mins for drinks including when waiter service. The TUI rep is a lovely lady, very friendly and helpful, I cannot for the life of me think what she couldn’t help JakiB with? Very unkind to put that in a review especially without any explanation as to what she didn’t help with! The Manager of this hotel is very hands on, he has an open door policy, and you can always take up any issues with him, I look forward to reading his response to JakiB. Oh and maybe Jaki should have done her homework on the location of the hotel, how is it the hotels fault that it isn’t near enough to town for cocktails for the “Young ones”? The hotel is the other end of Playa Blanca, not near town, town is a 30-45 min walk away or reception can call you a taxi and you will be there in 5 mins. The staff treat all their guests the same, with a smile on their face, and as speedily as they humanly can. There are many many repeat guests at the H10 Timanfaya Palace, who yes, the staff recognise and spend a little time chatting and sharing some banter because they have become friends, but those repeat guests, some have returned over 30 times, are testament to how wonderful this hotel is. So please don’t take JakiB’s review as accurate, I assure you it is a fabulous hotel, with fabulous staff, and wonderful food, in a quiet and relaxing environment. No it’s not for everyone, if you want to party maybe you should go to a party island and leave the beautiful H10 Timanfaya Palace to those who enjoy the peace and tranquility this hotel offers. Do your homework!
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Date of stay: November 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Angel Vazquez, General Manager at H10 Timanfaya Palace
Responded 25 Nov 2024
Dear Alison, Thank you very much for your lovely review and rating of 5 points. Regarding JakiB, I appreciate your support and point to her complaints. It all began because she didn't want to pay the 420€ supplement. Actually, she tried to negotiate with my second manager and get it for 210€. I don't worry about this at all. I always say to my deputy and to the department manager that we have to focus on our dear guests. If they meet someone unpolite or rude, they have to forget him or send him to me, and don't miss the focus on the real important service. I am happy to be able to chase away those bad customers who complain about anything to try to get compensation and create a bad atmosphere in the hotel with our good dear guests. They have to be chased away . Thank you again. Kind regards, José Angel Vázquez GM
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I spent a few days in this Pension and here is my general feeling.
The positives: Quiet reigns in the Inn, which is very nice to rest. The respect and kindness of the staff, whether waiters or housekeepers, are to be emphasized. The team does everything possible to satisfy guests, and other guests are also respectful, making the stay pleasant. Special mention for the day and evening entertainment organized by the animators, which are very well done and more than enough to have a good time.
Areas for improvement: However, I was disappointed with several aspects of the Pension. The buffet lacks variety, especially in the morning and at lunch, where the dishes are often the same. The choice and the quality leave something to be desired, and I had the Impression of being in a canteen with plates and glasses that are often dirty. In addition, servers, while doing their best, are sometimes clumsy and drop objects regularly.
As for the rooms, those that are not in the “privilege” category lack maintenance: there is no change of sheets, and shower towels are never replaced. Beach towels cost 1€ to change, even in all inclusive formula, which is quite disappointing.
Another very disappointing point is that even in all inclusive formula, water costs 4€ per bottle. In addition, there are no drinks in the rooms, and once the bottle of water is consumed, filling costs 1€. Having the habit of traveling (at least 6 Trips per year worldwide), I have never seen such a policy in other hotels.
It is also forbidden to reserve sun loungers at the pool in the morning, otherwise his belongings will be removed. It should also be noted that near the sun loungers near the beach restaurant, fried smells from the ventilation systems make the moment of relaxation unpleasant.
The proposed full-body massage lacks effectiveness: it is very soft and focuses mainly on the feet and legs, to the detriment of the rest of the body.
Finally, few staff speak French, which can be a problem for some holidaymakers. The Inn also deserves some renovations to improve overall comfort!
We receive the room only at 3:00 pm even if our arrival is at 10:00 am 🤨
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Date of stay: October 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here from the 2nd to the 7th of January 2025. The hotel upon arrival looked fantastic decked out in its Christmas decorations. We were handed a glass of cava on arrival free charge and on reception Rabana could not do enough for us throughout our entire stay, she really is brilliant. The bedroom was clean tidy and the amenities in the bathroom are great as we had left shampoo and conditioner at home accidentally it was a relief to see they provided both within the bathroom and a good high power hairdryer on the wall which is rare as a lot of hotels usually just provide a low power Hairdryer. However, for us we found the hotel to be lacking in terms of customer service unless you paid for the privilege package and the food was shocking in comparison to plenty of other places. We’ve eaten better food at all inclusive hotels that were three stars and being told to microwave your scrambled eggs because they’re cold by a staff member and most of the food options being lukewarm or cold either in the evening or at breakfast made it quite difficult for us to rate this any higher than three. The breakfast options were the same every day fried eggs, English bacon and omelettes are available at the cook stations at the back and then there is a choice of fruit, canned fruit, cakes, Spanish bacon, churros and your standard bed and breakfast options elsewhere within the restaurant. We just thought the quality and the temperature of the food was not good enough for the amount of money we paid to stay at this hotel. We are by no means fussy eaters and have sampled various different hotel offerings throughout the years. This one was just disappointing. The service especially at the restaurant by the pool and at the top bar in the evening was again unsatisfactory we were left waiting for a long time whilst the staff catered to the “privilege” and when we accidentally sat in a privileged area I found that we got much quicker and better service from the wait staff. It got to a point where we felt that we would have to tip to get good service for drinks not tip for receiving food service. The pools were freezing cold but that’s to be expected at this time of year still plenty of people were braving them and the Jacuzzi being slightly warmer was a nice treat. All in all when we chose to extend our holiday we decided to try a different H10 hotel and have so far found that to be more to our liking. It’s definitely each to their own the hotel itself I can see why older couples would prefer it but for us it was just a little too lacking for the money that we spent.
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Date of stay: January 2025Trip type: Travelled as a couple
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Response from Jose Angel Vazquez, Director General at H10 Timanfaya Palace
Responded 4 weeks ago
Thank you Sacha for the review. I'm sorry you were unhappy on holiday, and especially that you spent time comparing your service to Privilege. Did you know it is possible to upgrade to Privilege if you wish? Privilege customers pay for faster check-in (like business at airports), the best rooms in the hotel and exclusive services such as access to the VIP lounge and the à la carte restaurant (actually like if you were on a plane and booked business class). The difference is that my staff gives the same love to the business class (privileges) as to those who have not booked it (something that normally does not happen in the aeroplanes). We don't have reserved spaces in the bars or restaurants for privileges. We give the same love to all guests, but following the ‘law of the mirror’ (you can look it up on the internet). Regarding breakfast, I don't understand your comment, I don't know if it is positive or negative... ‘The breakfast options were the same every day fried eggs, English bacon and omelettes are available at the cook stations at the back and then there is a choice of fruit, canned fruit, cakes, Spanish bacon, churros and your standard bed and breakfast options elsewhere within the restaurant’. I understand that positive, as we have one of the best breakfasts I have ever seen in a 4 star hotel. Regards Jose Angel Vazquez GM
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We just returned from spending a beautiful week at H10 Timanfaya Palace in playa Blanca. First of all I must congratulate Senior Jose for the outstanding job he does as manager of the resort. He is available with an open door to talk to guests and listens to comments from guests. His team of personnel from the reception desk to every member of his team are friendly and outgoing. Each person always has a smile and make you feel very welcome. I would especially like to compliment Ole Zeifert at the reception desk who made checking in so easy. He took time to highlight the hotel and answer any questions we had. There are no room keys but you are given an arm band that not only opens your door but you can charge drinks or food with it. Pool towels are given out at reception with no cost unless you want to trade them in for a new one. (cost of 1 Euro) The restaurant has a theme night every night so you do get a good assortment of choices for your meals. I thought the food was outstanding and there is always something for even the most picky eaters. Don’t overlook the vegetarian part of the buffet as the vegetable dishes are outstanding. There are 3 pools at the resort and one of which is indoors. There are always enough pool chairs available with a parasol and table. There is an animation team on the property and activities are posted on a board either in the lobby or near the entrance to the pool. Every night in the disco bar starting at 9:30 there is a variety of musical groups for your entertainment. There is small market very close to the hotel less than a 10 minute walk. What a beautiful holiday at Timanfaya Palace.
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Date of stay: June 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Angel Vazquez, General Manager at H10 Timanfaya Palace
Responded 21 Jun 2024
Dear Barbara, Thank you very much for your lovely review and rating of 5 points. Thank you, especially for the good comments about my staff. About Ole, he is a gem, very responsible. He is a German student in training and will have a successful professional career. As you write, the doors of my office are always open, and it is a pleasure for me to receive and listen to my dear guests. :) I hope to see you back in the future. Kind regards, José Angel Vázquez GM
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We had a very enjoyable three week winter break at this very good hotel. The hotel is situated next to a great seaside path that takes you to the town about twenty minutes away and to close by restaurants in both directions, and has great sunsets. A very spacious hotel, with good size rooms with balconies, the staff are very helpful and charming. The bed was very comfortable and a good size. There’s a fridge and kettle in rooms; water is refilled in eco bottles at the bars rather than replaced daily. Only the more expensive rooms have Nespresso machines, perhaps something to consider for the future. There is a safe charge and you need a key from reception. There were plenty of pool sun beds in several locations around the hotel. The spa was good for massages, and excellent value. The buffets are generous and varied, with themes changed daily. Breakfast buffets are particularly good, with fresh omelettes and full Irish/English breakfasts available as well as a wide variety of continental breakfast options. Fresh fruits are good, but the selection is better at lunch and dinner. The freshly cooked meats and fish are excellent. We dined twice at the first floor restaurant, where we got 40% off food and were impressed by the quality and value. There’s a nice coffee bar and very good pool bar for lunch. Only gripe was occasional patchiness of the Wi-Fi though early problems were fixed after a few days. We were on half board and could opt for lunch rather than dinner. We had excellent meals in Casa Roja at the marina and the superb Michelin star tapas option at Kamezi - both walkable; we would also recommend Luna Rosa for great pizzas and El Argentine for superb steaks fifteen minutes walk from the hotel. All in all a great experience and we would certainly recommend this hotel.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
- The hotel is in the Spanish 4-star category and is characterized by its central yet quiet location. In the immediate vicinity there is a small supermarket, various restaurants and a beautiful beach with a sheltered bay for swimming. The center of Playa Blanca is easily accessible on foot, by public bus or by car. - The accommodation offers a variety of room types, which include half board, all-inclusive or the "Privileg Standard". As an adults-only hotel, it accommodates mostly English guests. Meals (breakfast, lunch and dinner) are served in the spacious dining room, which can, however, be perceived as noisy when fully occupied. The buffet dishes are of high quality and are presented cleanly and attractively. - Our stay included a very comfortable superior room with a sea view. The adjacent promenade was a nice addition that was not disturbing. Due to the disturbing atmosphere in the dining room, we decided to upgrade to the "Privileg Standard" after the second day, which gave us access to the exclusive Kashba restaurant, the Privileg Lounge with drinks and special lounge areas. - The hotel's spacious pool area and well-kept gardens are particularly worth mentioning. The heated indoor seawater pool was a particular highlight for us, as we could almost always swim there alone every day at eight o'clock. It was amusing to watch the same people reserving the same lounge chairs at the same time every day. - In summary, we really enjoyed our stay, but found that the hotel was ultimately too big for our needs.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm almost reluctant to create my annual review of the Timanfaya Palace, because by telling the truth about it, I risk making it so popular that we might end up being unable to stay there again!! But I'll have to just risk it, so here goes:-
The hotel has the friendliest and most efficient staff that we've ever come across. The accommodation is excellent, and the food to die for. You can opt for half board or all inclusive, and there's even a premium board level called (rather unfortunately, we think) 'Privilege'. With this, you get little extras like a la carte dining every night. We actually prefer the self service in the main dining room, though, and find the food choice really good.
The bedrooms are spacious, and the beds themselves huge! The maid service is excellent, and the ladies politeness itself. There is a kettle in the room (which can be changed for a coffee maker on request), plus tea/coffee making facilities, and a small fridge/mini bar perfectly large enough to store a supply of milk.
In the bathroom, there is a good quality hairdryer, and a good supply of shower gell/shampoo/hand-wash and hand cream. Some rooms still have traditional baths, but these are largely being phased out in favour of showers. (If you have a specific preference, you can email the hotel a couple of weeks before going, and they'll do their utmost to accommodate you.)
In terms of leisure time at the hotel (is there anything else??) there are three bars (pool, piano and disco/theatre) where excellent quality drinks are included in the AI tariff, and there is good quality entertainment in the two inside ones.
There is also a gym etc, plus a heated indoor pool. (NB: the outdoor pools are not heated, but are nevertheless very poular dependent on season.)
The layout of the hotel includes raised garden areas, quiet sunbathing areas, and a multitude of sunbeds (never a shortage).
We heartily recommend the Timanfaya, but please don't book it when WE want to! 🤣
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Angel Vazquez, General Manager at H10 Timanfaya Palace
Responded 21 Mar 2024
Thank you very much DN) for your kind review and for your rating of 5 points :) we are always full.... hahaha!!!
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I did 2 nights with breakfast in room 236. I loved the reception although knowing that the hotel was not full, it would have been a detail that the room overlooked the pool or the sea, instead of the parking lot and the back street.
The common areas are updated although the corridors or elevators look much more dated. The room has also had to be updated, very large and the air conditioning function perfect. The huge toilet although it fits a second sink to spare. It's compensated by an XL shower.
You can hire dinner with drink included for 31€/night or dinner without drinks for something less. Despite the orientation of Canary Islands hotels to foreign tourism, this H10 has dinner until 22:00h fabulous! And despite the fact that the swimming pool officially ends at 19h for the lifeguard, they suggest you can bathe under your responsibility, another positive point.
The staff is lovely throughout the hotel and there is plenty of space to park on the same street at no extra cost.
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Date of stay: August 2024Trip type: Travelled on business
Room Tip:Puedes aparcar en la calle y aledaños del hotel sin coste adicional. Muy seguro.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there is a double size walk in shower with showed gel, shampoo & conditioner supplied. Also hand gel for wash basin plus tissues etc.
One of the best bathrooms we've had & super size too.
Bristol, United Kingdom200 contributions145 helpful votes
Yes, out the front of lobby, turn right, the road turn left. At the end of this road turn right, chemist is 100metres on tight hand side. Total of 5 minute walk
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