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The Shrubbery Hotel

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Traveller (13)
Room & Suite (1)
Overview
  • Excellent61%
  • Very good28%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (128)
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Traveller rating
77
36
11
1
1
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Time of year
LanguageEnglish
77
36
11
1
1
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All reviewsfriendly and comfortable hotelfamily roomcottage piewarm hospitalitya nice place to stayoriginal featuressingle roomstayed one nightovernight stayhome away from homebusiness tripenjoyable staythree nightsgood sizecomfortable bedtown centreshepton
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11 - 15 of 126 reviews
Reviewed 23 June 2017

We were treated wonderfully by the owner and staff. The rooms were clean and comfortable. Food on site was very good, check out steak nought on Tuedays. Quaint old property with a lovely sitting room, bar area and garden. We found The Shrubbery met and...More

1  Thank mapratz
Reviewed 21 June 2017 via mobile

As a black elderly woman stopping off at what I presumed was a lovely and quaint cafe for a coffee with my daughter I have never in my lifetime experienced such rude and presumptuous behaviour as I did from the woman that yelled at us...More

3  Thank Hana O
Response from Lorraine W, Owner at The Shrubbery HotelResponded 22 June 2017

Please allow me to retort......... Madam you were caught out and did not like it! When you and your daughter were called twice, by way of "excuse me, are you using the hotel", you totally ignored me and yes, I did raise my voice to...More

A TripAdvisor Member
51
Reviewed 11 June 2017 via mobile

Stayed one night meeting up with friends. Quaint building and good service. Breakfast excellent. Only down side was that, for the single room, the bath and toilet are in separate rooms across the corridor from the bedroom. But that's reflected in the price and not...More

1  Thank A TripAdvisor Member
Reviewed 30 May 2017 via mobile

Have been coming here now for the last year for 3-5 day visits, everyone is always amazing and so friendly and helpfully, food is second to none and always enjoyable, room are very comfortable and have everything we need, look forward to everytime we come...More

1  Thank Phil C
Reviewed 6 May 2017

Thanks Lorraine, Mark and your great staff for a wonderful week in your hotel. We were made to feel welcome the moment we stepped inside the front door and felt like family by the time we left. The food was delicious, with generous portions at...More

1  Thank alisondwood
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$107 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (1)
Questions & Answers
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FoodieSomerset
4 October 2017|
AnswerShow all 2 answers
Response from Lorraine W | Property representative |
Hi, As you attended the Shrubbery Hotel in Ilminster, could I ask you to please remove your review from my Tripadvisor page..... would be much appreciated as it does reflect on my rating. Many thanks for your help. Kind... More
0
Votes
Karen E
13 September 2016|
Answer
Response from Lorraine W | Property representative |
Hi, not at the moment. Please phone or call into the hotel with your details, I'll keep them for future reference. Lorraine.
0
Votes
Room Tips
"We had lunch didnt stay this time but last time rooms were very good."
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"Read advice above for Americans traveling in the UK."
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"Family rooms recommended"
Read review
"it is town centre, but on a Saturday night we were not disturbed at all"
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