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The Island Hotel

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#2 of 39 Hotels in Gouves
Certificate of Excellence
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1 room 2 adults 0 children
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The Island Hotel
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1,757 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
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Manchester, United Kingdom
Reviewed 3 days ago NEW

Excellent hotel for a relaxing break - staff are very pleasant and nice food. 3 pools and right on the beach. A few bars / tavernas right outside the hotel entrance means you don't have far to go for a change of scene either Will definitely be back !

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Thank Steve M
Lincoln, United Kingdom
Reviewed 6 days ago NEW

We stayed here at the end of June last year for a week and had a perfect holiday. We'd booked a garden room with Thomson's and were given a garden room towards the back of the hotel with a shared pool with 3 other rooms; what a wonderful surprise this was! Our room was modern and cleaned daily by the...

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1Thank Hutchinson2
Isle of Thanet, United Kingdom
Reviewed 1 week ago

Came here with my boyfriend, mum and her partner end of june 2016 for 10 days, half board. Well what could I say, the hotel was beautiful, all of the staff were very attentive and seemed to be working all the time with no quibble or problems at all even in the heat! The 3 pools were nice to have,...

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1Thank Wibberz
Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Four of us visited this lovely hotel in June/July 2016 and I cannot gush enough about how relaxing the hope is its a real gem. Great location right by the beach and easily accessible to local shops and restaurants bars who offer great service. The staff were very friendly and helpful and the hotel grounds etc were very well maintained....

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1Thank Alex G
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Alex G, Reading your wonderful words gives us great pleasure, especially the part about our friendly staff, the hotel grounds and our great location. We do give our best efforts to be a “real gem”, a place of peace and relaxation. Please rest assured that your kind comments concerning the check-in/check-out process and our restaurant food have been duly...

Lowestoft, United Kingdom
Reviewed 17 January 2017 via mobile

Me and my boyfriend stayed at this gorgeous hotel for a week and everything about this place was amazing! The staff, food, cleanliness and the hotel itself was to die for! I highly recommend this hotel!

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3Thank loischristina
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear loischristina, Thank you so much for your amazing review. We are glad that you enjoyed your stay here and thank you for your compliments about our food, staff, hotel and its cleanliness. We would love to see you again next season. Best Wishes, Katja Kemmeren & Team

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 12 January 2017 via mobile

Beautiful hotel with lovely food. Area outside isn't typically Greek, more the neon signs cheap bars kind of place. Hotel seems to have a few repeat guests. Ideal for a relaxing weeks though. Bus stop 10 mins walk away to get into Heraklion to see the harbour which is pretty.

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1Thank A TripAdvisor Member
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Guest, Thank you for your kind words about our hotel and especially our food. The Island Hotel offers both a relaxing and rejuvenating experience and is ideally located for city escapes to Heraklion or to the other Cretan cities and local areas. If you will come to visit us again, please do talk with our reception team so that...

Bristol, United Kingdom
Reviewed 15 December 2016

Been back a few times and each year has been better than the last. The hotel is always looking to improve, be that in their food or their service to the holiday maker. Pros The rooms are all well furnished, the beds are to die for! The cleaning staff do a brilliant job and are in every day The restaurants...

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3Thank tsioda
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Tsioda, We can’t thank you enough for your amazing words! We are so happy to receive such a good review, especially from a returning guest. As you said we are always trying to improve and the feedback from you, our valued guest, is very important to us. Your kind comment about the food is duly noted and you will...

Sligo, Ireland
Reviewed 9 December 2016

Stayed here for a week in September 2016, world class hotel. We booked a Duplex with a shared pool, which was lovely..loads of space. Very clean hot, most of the staff were amazing. The food is the only let down for me, it was just a little bland and uninspiring. However there is no shortage of it. I loved how...

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1Thank JohnnyC2017
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear JohnnyC2017, Thank you for your kind words for our staff, the premises and the philosophy of our hotel. We really do our best to provide a “world class” accommodation of relaxation and leisure. In regard with your kind comment about the creativity of our cuisine, rest assured that during your next visit, we wil do our best to surprise...

San Diego, California
Reviewed 15 November 2016

This hotel has it all. From professionally trained staff to great amenities and entertainment.5 restaurants to chose from, 280 contemporaneous furnished rooms, 5 pools, private beach just across the street. This is an adult only resort and is worth every penny you spend for the vacation.

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2Thank Rodica C
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Rodica C, Thank you for your wonderful review. We are glad that we met all your expectations during your stay at The Island Hotel. We are looking forward to accommodate you again in the future and to offer you another memorable holiday! Warm regards, Katja Kemmeren & Team

Bedfordshire, United Kingdom
Reviewed 10 November 2016 via mobile

I took my mum to Crete for a holiday as she deserved a treat. We stayed at The Island Hotel in Gouves from 18th Sept - 26th Sept. From the moment we walked in we were blown away. The decor, the staff, the environment,the ambience everything was just brilliant. I couldn't rate the staff anymore they are all helpful and...

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4Thank PammyK87
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear PammyK87, Thank you for this wonderful review! We were delighted to have you at The Island Hotel and are thrilled to hear that you had an enjoyable experience together with your mum. Thank you for mentioning our staff, I will happily pass on your compliments. We are so glad that you were able to make lasting memories with your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Island Hotel

Address: Vlihadas Street | Kato Gouves, Gouves, Crete 700 14, Greece (Formerly Pantheon Palace Beach Hotel)
Region: Greece > Crete > Heraklion Prefecture > Gouves
Price Range: £84 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Island Hotel 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Pantheon Palace Beach Gouves
Hotel Pantheon Palace Beach
The Island Hotel Crete/Gouves
Hotel Style:
#2 Luxury Hotel in Gouves
#2 On the Beach Hotel in Gouves
#2 Romantic Hotel in Gouves
#2 Spa Hotel in Gouves
#3 Family Hotel in Gouves
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Questions & Answers

Here's what travellers have asked, with answers from The Island Hotel staff and other travellers.
153 questions
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Questions? Get answers from The Island Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all of them are great, just a little walk from the front desk.”
 of 5 bubbles rodicac395, 15 Nov 2016 | Read review
“We had a sea view room with a massive balcony.”
 of 5 bubbles 281barbarad, 3 Nov 2016 | Read review
“Sea view rooms best”
 of 5 bubbles joyw878, 24 Oct 2016 | Read review
“There is a wide variety of rooms available. With many stairs around if you have any mobility issues ask to be near the main building”
 of 5 bubbles ALIF23, 22 Oct 2016 | Read review
“We had a room towards the rear of the Hotel, not a problem!! great relaxing pool area”
 of 5 bubbles duzzer66, 21 Oct 2016 | Read review
5 of 5