Preston Samlesbury Hotel
Preston New Road, Samlesbury PR5 0UL England
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About
#3 of 3 hotels in Samlesbury
Location
Cleanliness
Service
Value
This brand new 4-star hotel offers style and luxury, free WIFI and free car parking. Located just off junction 31 of the M6, the Samlesbury Hotel has easy access to Preston, Blackburn, Manchester, Liverpool, Blackpool & the Lake District. Each one of our beautifully designed 80 bedrooms feature a flat-screen smart TV with Freeview and an invigorating power shower. There is 24-hour room service available. Merchants Bar & Grill serves fine local cuisine and offers great-value seasonal dishes with a surprising twist. Pop in for a coffee break, meeting or morning tea. We offer a wide selection of drinks and cocktails in a relaxed setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
Polish
Location
Preston New Road, Samlesbury PR5 0UL England
Getting there
Car HireSee all Samlesbury car hire
122Reviews15Q+A25Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I have stayed here a few times before. As always the hotel itself is clean and comfortable. On this occasion, I arrived after 8pm and my room was absolutely freezing, reception provided me with a heater but unfortunately due to health issues the heater was not enough. Liz was very kind, patient and professional and she arranged for me to be moved to a room with a built in wall heater, she even helped me move my bags etc. Nothing was too much trouble for her and she was very understanding. I did not eat in the bar on this visit, but breakfast was lovely and out of nowhere Liz came over for a chat to make sure I was ok and to check if I had a pleasant night. Hotels can be very lonely when you travel on your own but with the personal approach I was provided on this visit , I will definitely be staying again. …
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have stayed at this particular hotel on many occasions whilst visiting my partner and up until now I could only say good things about it but on this occasion I have to put a negative comment. My partner and I stayed Saturday night (2/12) and were woken up at 1 am by the fire alarm going off. We tried going back to sleep but 15-20 minutes later were woken by the alarm going off for a second time. This may seem trivial and could be excused had it not been for the fact we’d stayed two weeks prior (18-19 nov) and were woken by the fire alarm going off at 6am 4 times!!! In November we were told it was a guest leaving the bathroom door open whilst having a shower but when I went to talk to the night staff on this occasion they didn’t seem to know why it had gone off and that the fault had been reported and assured me it wouldn’t go off again, which it didn’t. My concern is that if the alarm is faulty and it seems that it goes off on a regular basis as I’ve read on another persons review a few days after my partner and I stayed in November it went off on a week day, that how will they know if it’s a real fire that has set it off or the faulty alarm playing up, potentially putting peoples lives at risk. I had a 3 1/2 hour drive back south to do after having a broken nights sleep. Not acceptable. …
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 5 days ago
I would like to take the opportunity of thanking you for your much valued feedback in relation to your recent experience with us. It was very upsetting to read your comments as it appears we have failed to meet the very high standards of service and care which we have set ourselves. I was extremely disappointed to read your comments relating to the alarms being raised and that this is not the first time. I can assure you I will be investigating this incident personally and action will be taken where it is necessary, as customer safety is something we are passionate about here at the hotel and will not faulter on. If you would like to contact me direct I would be happy to discuss further, once again my sincere apologies Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel offers excellent value . The front has been tidied since my last visit and looks a whole lot better. The staff are kind and accommodating The rooms are a tad on the small side , but well presented clean and relaxing. The bathrooms are very modern and new with excellent water pressure and temperature. The gym is excellent as always. Breakfast is acceptable. I also like the fact you can open the windows and not just rely on air con that the hotel does not have, fresh air so much better The staff really make this place as it is now an independent hotel I hope it does not get bought by a chain and lose its identity.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 6 days ago
May I take the opportunity to personally thank you for such a wonderful review, I am delighted that you had an enjoyable stay at the hotel. The hotel is very much like a hidden secret and it is taking time for people to realize the standard of product we have here at The Samlesbury Hotel. Once again I would like to pass on my sincere thanks for taking the time to post your feedback on the site, as it is always nice to read that our guests are being well looked after by the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been staying here for work for a few months now and always pleased with my experience. Ella, Paul, Megan and co are always very friendly and attentive, room is always clean and bed is comfy. Would recommend
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 1 week ago
Thank you for your ‘Wonderful’ review on Trip Advisor and thank you for your continued loyalty. I'm delighted to read that you have found all aspects of your visits with us to be excellent and that you would definitely return to the hotel. On behalf of myself and the team may I thank you once again for your kind words and we look forward to welcoming you back in the not to distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ella and Aggy are the best. Very lovely people Came for Halloween and they made it super spooky and fun. Downside they got rid of the Budweiser and Corona product which are my favourite. Beds are big enough and showers work well. Good stay in a convenient locations and one of the top accomodations in the area
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Dinner up to 20:30
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 1 week ago
Thank you for your wonderful comments following your recent stay with us. Our hotel is ideally located for leisure and business travellers alike with quick and easy access to the M6 motorway network linking guests to Lancashire and the surrounding areas. It is always great to hear that the likes of Ella and Aggie go above and beyond to ensure that your stay with us was a fun and pleasant one, albeit I was also a little disappointed to hear about the Budweiser and Corona not being available, rest assured we will look at this and get these back on our product list for the future. Once again thank you for your comments and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Incredible! This review will not do the staff or hotel justice, we booked this hotel two years ago as our wedding venue, and a couple of weeks ago we had our special day! Paul the manager and Liz the operations manager could not have done more for us, they helped us with all our concerns and worries on the lead up to the big day and on the day itself made sure that it was perfect, the hotel was spotless, the Canberra suite is beautiful! I think a lot of people drive past and feel it’s just a hotel but you need to venture in and see that it’s so much more, we had the best day ever and the staff, rooms and facilities are all amazing! I will break it down to make this review more helpful. The staff- this section won’t take long, in one word they are out of this world, always smiling and laughing but still remaining completely professional. The decor- All the inside of the hotel has had a complete remodel and looks amazing, I believe they are also in the process of doing the outside but it already looks great! The rooms- Our hotel room was spotless, had a mini fridge and safe as well as tea and coffee facilities, the couch and bed very comfy Food- WOW! The chef here needs to take a bow, our wedding guests could not stop approaching us and saying how amazing the food was, the canapés, sit down meal and breakfast the morning after were exceptionally good! The Canberra Suite- this room is beautiful! Really is a perfect room to say I do, we saw pictures of it done up for a wedding but nothing prepared us for how gorgeous the day itself would be. Parking- this is always a question on trip advisor but with this hotel it’s not a problem, there is plenty of parking outside reception and even more to the side and round the back! If i had to mark this hotel I’d have to say it’s a 12/10! We had the best day of our lives and could not be more grateful to all the staff at the Samlesbury! If you are getting married I strongly recommend nipping in and meeting the team, you won’t regret it! We will be returning for food in the very near future and have already agreed to stay here again. …
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 2 weeks ago
Dear Luke and Amber, I just wanted to personally say thank you from all of us here at the hotel for what is a wonderful review, it was honestly OUR pleasure in making your day the special day that your wedding day is supposed to be. Our aim was to always ensure that your wedding was everything you dreamt it would be and more and it fills me with joy knowing we made that happen for you both. Although Luke you did play a huge part in ensuring the day went as planned. The hotel is very much like a hidden secret, and it is taking time for people to realize the standard of product we have here at The Samlesbury Hotel Luke and Amber from Liz, Myself and all the team here, we wish you all the happiness in the world and can't wait to welcome you back soon. Kind regards Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My experience was and is the best local hotel. I will stay here always. I have tried many but none to this standard. Rooms excellent and ambience downstairs always enjoyable. Ella helped me with any small matters whatever they have been. I commend her assistance with my staying here. Thanks to everyone for a comfortable stay. It feels like home.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 2 weeks ago
I would like to thank you for taking time to post the comments of your experience at the hotel on the website. It is so rewarding to receive such wonderful feedback, especially about the team and in particular Ella. Something that we try our utmost to achieve is that each and every guest has a memorable stay and it is always pleasing when guests such as yourself leave such positive reviews for future guests to see We very much look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't normally write reviews, but on this particular time I felt it was warranted. I arrived in the car park and was not overjoyed at the outside of the hotel but once inside I was very surprised. I was welcomed by the charming Liz who checked me in and gave me lots of information about the hotel and the surrounding area. Once in my room I found it to be pretty standard but served the purpose. I was meeting friends for a meal in the bar area. I had seen a couple of staff around but sadly no one was actually on the bar. Liz from Reception appeared as if sensing I needed a drink and served me at the bar. Once our food was ordered, the restaurant started to fill up more than it had and had a good atmosphere. The younger staff didn't seem to know what they were doing and I noticed Liz give them direction, she was also carrying food out, serving the bar and was backwards and forwards to reception. My friend wanted a pint but it had ran out and no surprises as to who was called to go and change the barrel. Is there nothing she can't do? At breakfast the girl that was clearing tables we found to be rude, unhelpful and we were told that the hotel did not offer the option of fried eggs. Overall this did not impact our stay and I would recommend the hotel to other colleagues. As I said I do not normally write reviews but I just felt that it needed to be said that Liz is an absolute credit to your establishment and maybe some of the other staff could learn from her. I would stay again.…
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 2 weeks ago
Thank you for your complimentary review on Trip Advisor following your recent stay with us. I was pleased to read your comments about the facilities, however I was even more delighted to read your comments about Liz. I am fortunate to have some very natural, attentive, and genuinely charming staff who love what they do and who are very proud to work for the hotel. Please be assured I will be sharing your comments with Liz and the team as it will assist the younger staff members in their development. Many thanks once again for your feedback and I look forward to welcoming you back to The Samlesbury Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a nice place with friendly and helpful staff, particularly Ella at reception! Rooms are clean, nice and modern, the bed is good quality. The good restaurant and the gym complete the picture. Highly recommend!
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 3 weeks ago
I would like to pass on my sincere thanks for your recent review in relation to your recent experience here at at The Samlesbury Hotel. We are very proud of our hotel, and this is portrayed in the attitude of the staff that work here. We are blessed with a wonderful team of people who do their very best to make our guests stay as memorable as possible. I will of course relay your comments to Ella who is an extremely valued member of the team. Once again many thanks and we look forward to welcoming you back to the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ella was brilliant, great service nice clean hotel room cleaned Daley, bar and food are good. Nice hotel for business related trips. Booking is straight forward and requests are handled when needed.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Wadsworth, General Manager at Preston Samlesbury Hotel
Responded 3 weeks ago
I would like to thank you for taking time to post your review here on Tripadvisor. I am thrilled that you enjoyed your stay with us, and thank you for your kind comments regarding our staff, it is so rewarding to receive such wonderful feedback. Something that we try our utmost to achieve is that each guest has a memorable stay. Once again many thanks and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$79 - US$100 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Samlesbury Hotel
LOCATION
United KingdomEnglandLancashireSamlesbury
NUMBER OF ROOMS
80
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Frequently Asked Questions about Preston Samlesbury Hotel
Which popular attractions are close to Preston Samlesbury Hotel?
Nearby attractions include The Bee Centre (4.3 miles), Wood-Sage Outdoor Education (4.7 miles), and Wacky World Preston (3.3 miles).
What are some of the property amenities at Preston Samlesbury Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Preston Samlesbury Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Preston Samlesbury Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Preston Samlesbury Hotel?
Conveniently located restaurants include Scholars Training Restaurant, Rise., and All Hopes No Promises.
Are there opportunities to exercise at Preston Samlesbury Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Preston Samlesbury Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Samlesbury.
Are any cleaning services offered at Preston Samlesbury Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Preston Samlesbury Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Preston Samlesbury Hotel?
Many travellers enjoy visiting Samlesbury Hall (1.3 miles), Church Cottage Museum (4.7 miles), and Ladyewell (3.7 miles).
Is Preston Samlesbury Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.