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The BEST WESTERN PLUS Samlesbury Hotel

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The BEST WESTERN PLUS Samlesbury Hotel
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635 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Reviewed 2 days ago NEW

Had a fantastic time at the hotel where my friends wedding took place the staff where great couldn't complain,my room was lovely the whole experience was just great thank you would recommend to friends and family

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Helpful?
Thank Angela S
Jersey, United Kingdom
Reviewed 2 days ago NEWvia mobile

Excellent value for money. Friendly staff, comfortable rooms. Powerful shower and body lotion in the bathroom. We only had a bite to eat and the food was really good. We stayed just as a stop over visiting family and it was a great find.

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Helpful?
Thank Jodie R
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Jodie R Thank you so much for your lovely review. I was delighted to read that you found our staff friendly, your room comfortable and that you enjoyed the food. I hope that we will have the pleasure of welcoming you back when you visit the area again. Best wishes Hayley

Blackburn Uk
Reviewed 3 days ago NEWvia mobile

Well passed the shallows hotel often and saw how shabby it was getting then renovation took place and new name the Salmsbury. Beautiful hotel, rooms are awesome in fact one of the best round this area with maybe the exception of the Dunkenhalgh. Yes I alike it to that. I would give the hotel 5 ☆. Free adequate parking very...

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Helpful?
Thank jacquiblackburnUK
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear jacquiblackburnuk Thank you so much for the lovely review. We love hosting weddings at the hotel and I was so pleased to read that you enjoyed the wedding and also staying at the hotel. Thank you for sharing your experience and recommending Samlesbury Hotel to other travellers. I look forward to welcoming you back in the future. Best wishes...

Reviewed 1 week ago NEWvia mobile

Me and my friend had afternoon tea here. It was really lovely and the staff were friendly and polite. 10/10 for me. Lovely atmosphere and also very spacious. I would definitely come back here again. Xx

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Helpful?
Thank Tee J
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Tee J Thank you so much for the lovely review. I was delighted to read that you enjoyed your visit for afternoon tea and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Hayley

Carlisle, United Kingdom
Reviewed 1 week ago

Arrived on a Mystery Weekend Coach Tour, the outside did not look very inviting with what the coach passengers thought were dirty net curtains, however on entering the hotel we found it to be very clean with Khaki coloured nets on the windows. The staff were very helpful and smartly dressed. Food in the restaurant a good standard for a...

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Helpful?
1Thank Northumberland_Lad1
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Northumberland_Lad1 Thank you so much for the lovely review. I was delighted to read that you enjoyed your recent stay and thank you for mentioning the exceptional customer service offered by our hard working staff. I hope that we will have the pleasure of welcoming you back to the hotel very soon. Best wishes Hayley

Rossendale, United Kingdom
Reviewed 1 week ago

Nice and clean which is always great , Staff ok could be a little more friendly . Room was good quite modern , nice big shower . We had food in the bar on arrival have to say it wasnt the best but ok for a bar meal it was cold and one of our group sent there's back ....

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Helpful?
Thank Jayne D
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Jayne D Thank you for posting a review. I was pleased to read that you found your room clean, you liked the modern decor, large shower and had a comfortable nights sleep. I am sorry that you found the food served in the bar and at breakfast mediocre. We welcome guest feedback as it helps us to improve the...

Preston, United Kingdom
Reviewed 1 week ago via mobile

The hotel put side needs a bit of a face lift. The staff were welcoming but limited in their empowerment to make simple decisions. The room was a tad shabby and the tea/coffee cups were dirty. The room had an express coffee maker The issue with this was the small cups provided were a tad to small as they over...

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Helpful?
1Thank Chalky W
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Chalky W I was sorry to hear of the housekeeping issues you experienced during your recent stay and I do hope that you accept our apologies as this is not the standard that we aim to provide. Please rest assured that all your comments have been fully noted. I am anxious to discuss your experience with you and would...

Reviewed 1 week ago

Just back from two night stay in this hotel. All staff were friendly, attentive and very efficient. We had a problem with our room which made it necessary to change. The problem and the room change was handled quickly and efficiently with a member of Reception even coming up to help us plus free drinks that night as compensation. Great...

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Helpful?
1Thank Carol S
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Carol S Thank you so much for the lovely review. I was delighted to read that you enjoyed your stay and thank you so much for mentioning the the great customer care and excellent service provided by our hardworking staff. I hope that we will have the pleasure of welcoming you back to Samlesbury Hotel very soon. Best wishes...

Malaga, Spain
Reviewed 2 weeks ago via mobile

My husband and I stayed in this hotel for my husbands birthday early December, strange set up for check in large desk to stand at , we booked a table for evening meal , had a couple of drinks in the bar, went into the restaurant we're seated & order taken , both ordered steak , people on table next...

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Helpful?
1Thank Pauline F
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Pauline F I am sorry that you did not enjoy dining in the restaurant during your recent stay, we receive many positive reviews regarding the quality of the food but we obviously fell short of the high standards that we set ourselves at Samlesbury Hotel on this occasion. Please accept our sincere apologies for our failure to make your...

Reviewed 2 weeks ago via mobile

I have stayed here previously and it has been okay. This time i needed a late checkout as my boyfriend was working a night shift the next day so I phoned up and requested a late checkout a few days before, I was told by the receptionist it would be complimentary as they werent busy the next day which was...

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Helpful?
Thank Saira_S91
Hayley L, Hotel Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review

Dear Imyyg786 Thank you for posting a review. We are always delighted to welcome guests back to the hotel and so I was disappointed to read that your recent visit was not as enjoyable as it could have been. Please note that all your comments have been fully noted. I am so sorry that you have not received a response...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This brand new 4-star hotel offers style and luxury, free WIFI and free car parking. Located just off junction 31 of the M6, the Samlesbury Hotel has easy access to Preston, Blackburn, Manchester, Liverpool, Blackpool & the Lake District. Each one of our beautifully designed 80 bedrooms feature a flat-screen smart TV with Freeview and an invigorating power shower. There is 24-hour room service available. Merchants Bar & Grill serves fine local cuisine and offers great-value seasonal dishes with a surprising twist. Pop in for a coffee break, meeting or morning tea. We offer a wide selection of drinks and cocktails in a relaxed setting. ... more   less 

Additional Information about The BEST WESTERN PLUS Samlesbury Hotel

Address: Preston New Road, Samlesbury PR5 0UL, England (Formerly Hotel Preston)
Region: United Kingdom > England > Lancashire > Samlesbury
Price Range: £59 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BEST WESTERN PLUS Samlesbury Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
The BEST WESTERN PLUS Samlesbury Hotel Preston
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Questions & Answers

Here's what travellers have asked, with answers from The BEST WESTERN PLUS Samlesbury Hotel staff and other travellers.
9 questions
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Blackburn, United Kingdom
9 months ago
Blackburn, United Kingdom
Exeter, United Kingdom
8 months ago
Leigh, United Kingdom
over a year ago

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Questions? Get answers from The BEST WESTERN PLUS Samlesbury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was on the north west which was quieter”
 of 5 bubbles F586HLangelas, 19 Feb 2017 | Read review
“DON'T GO - You'll be badly disappointed!”
 of 5 bubbles ak872, 28 Jan 2017 | Read review
“114 side of the corridor we were on was warmer and quieter.”
 of 5 bubbles MikeH755, 16 Jan 2017 | Read review
“If you require a double room, ask if it is a large bed, or two beds pushed together.”
 of 5 bubbles 40martyns, 15 Jan 2017 | Read review
“Room 204 smells!”
 of 5 bubbles Daveeejb, 2 Jan 2017 | Read review
5 of 5