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Aruba Surf Resort

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Aruba Surf Resort
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186 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Thank you for an amazing stay. Sorry I missed meeting you Tessa but you left it in wonderful hands. We received a wonderful welcome and can't wait to be back. Having no lift didn't matter as we were on level 1.

Review collected in partnership with this hotel

Helpful?
Thank Mary T
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Mary! Thank you for staying with us, we're glad we could be of assistance with everything. I hope to meet you face to face next time you're in Broadbeach! See you then, Tessara & Benjamin More 

Shepparton
2 reviews
Reviewed 3 weeks ago

Friendly Staff, Clean Rooms and a great location. Away from the hustle and bustle but only a very short walk to Restaurants, Pacific Fair and the Casino. Has a nice pool and is very private. Suitable for families or couples. No restaurant or bar but I saw this as a plus as it was easy to walk to the bars.

Review collected in partnership with this hotel

Helpful?
Thank Stockyme
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Thank you for reviewing Aruba Surf Resort, we're glad you had everything you needed for a great getaway. I'm glad you enjoyed our central location, while still being able to have a peaceful place to relax after enjoying all Broadbeach has to offer! See you next time, Tessara & Benjamin. More 

Auckland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 weeks ago

Resort was good for what we paid for. Room was ok, but bit dated. Reception and management were friendly and helpful. Central location, being very close to Broadbeach and Pacific Fair shopping centre. Nice swimming pool and plenty of locked car parks on site

Helpful?
1 Thank RobertAuckland
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Robert, Thank you for your review, it was lovely to have you stay with us. Thank you for your comments, we are glad your enjoyed our hospitality and amenities. We hope to see you again next time you're in Broadbeach. Tessara & Benjamin. More 

Wollongong
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016 via mobile

TERRIBLE SERVICE and nothing like the web site NO GYM AND NO WIFI The best part about this place was leaving If you do stay here, Make sure you take photos of the room on arrival as they will charge you extra for cleaning and try to blame you for previous mess ... Pretty sure this is how they must... More 

Helpful?
1 Thank Ilovejarred
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi, we're very sorry to receive your review and hear that you didn't enjoy your stay with us, we are sorry if you were not informed of the gym location in the resort, and that to utilise wifi the logon details can be provided by reception. We can assure you we do not charge for extra cleaning unless it is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2016 via mobile

First time we've stayed here. Well appointed property, very clean facilities. Close to everything. Our apartment was on the ground floor (stairwell 2, flat 5) right near the entrance so privacy a bit of an issue, but that's what curtains are for. Would definitely recommend it for well priced accommodation. Self contained so remember to bring the necessities like toilet... More 

Helpful?
1 Thank Melinda M
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Melinda, Thank you for reviewing Aruba Surf Resort, we hope you enjoyed your time with us and we hope to see you next time you're in Broadbeach. Tessara & Benjamin More 

Brooms Head, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2016

I recently stayed at Aruba Surf Resort, and it is very clean and comfortable and in a quiet street, and close to the beach, Pacific Fair shopping centre, Jupiters casino and Broadbeach Tavern. I believe it must be one of the best value for money hotels at Broadbeach.

Helpful?
Thank garywindsor52
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Gary, Thank you for your review, fantastic that you enjoyed your stay and we hope to see you next time you're in Broadbeach. Tessara & Benjamin More 

Toowoomba, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2016 via mobile

This accommodation is central to everything. The perfect place to stay no matter how you will spend your days. We had a front-facing room (at my request) facing Anne St, and had no problems. The only front-facing room available to us however was on the third floor, which meant a workout - especially on arrival day taking up our luggage... More 

Helpful?
Thank kath19602015
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Kevin and Kathryn, Thank you for writing a review, great to hear you enjoyed your stay and enjoyed the resort, albeit without the chance to use to pool and hot tub! We're sorry to hear the wi-fi wasn't working for you, there are different routers around the Resort so normally it's down to choosing the strongest router or in... More 

Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

We have just spent 10 days at the Aruba, this is the 2nd time we have stayed there and we will definitely go again. It is under new management and they are doing an excellent job. Great place for a holiday.

Review collected in partnership with this hotel

Helpful?
1 Thank johnG1778WD
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi John! Thank you for leaving us a review, it's fantastic to know you enjoyed your stay stay with us. Thank you for your kind words, we look forward to seeing you next time for another great holiday. Tessara & Benjamin More 

Whangarei
1 review
Reviewed 17 August 2016

Enjoyed our stay nice resort ,handy to all amenities ,within 10 minutes walk,would enjoy a front room next time as we found our rear room did not get any . Lovely young lady on reception ,found her very pleasant and helpful

Review collected in partnership with this hotel

Helpful?
Thank john_haddock
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi John! Thank you for writing a review, it was a pleasure to have you stay with us and we look forward to seeing you next time. Tessara and Benjamin More 

Dunedin, New Zealand
1 review
Reviewed 13 August 2016

These apartments are perfectly placed, just a short walk from the beach, supermarkets, main public transport stations that head off in most directions, bars, restaurants and more, the apartment was well equipped with everything you could think of which was fantastic, I was able to take care of all my laundry before setting off home which was great, and for... More 

Review collected in partnership with this hotel

Helpful?
Thank Colin M
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Thank you for taking the time to write a review. It's fantastic to hear that you had a good holiday and that you had everything you needed in your room for a comfortable and enjoyable stay with us, we look forward to seeing you next time! Tessara & Benjmain More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Superbly located Broadbeach holiday apartments within metres of powder white beaches and close to every imaginable facility and entertainment venue Broadbeach has to offer. Just a 5 minute drive or bus ride to the centre of Surfers Paradise. Aruba Surf Resort offers fully self-contained apartments in a sun-drenched tropical garden setting within short walking distance to the Broadbeach Mall, Pacific Fair Shopping Centre, Jupiter's Casino, Dracula's and the Gold Coast Convention Centre and 100m to the patrolled beach. ... more   less 

Additional Information about Aruba Surf Resort

Address: 20-26 Anne Avenue, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: £60 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aruba Surf Resort 3.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Aruba Surf Hotel Broadbeach
Aruba Surf Resort Broadbeach, Gold Coast, Australia
Hotel Style:
#3 Spa Hotel in Broadbeach
#7 Romantic Hotel in Broadbeach
#7 Family Hotel in Broadbeach
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Questions & Answers

Here's what travellers have asked, with answers from Aruba Surf Resort staff and other travellers.
6 questions
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Questions? Get answers from Aruba Surf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value for money, excellent location and very clean.”
 of 5 bubbles MaryT633, 7 Nov 2016 | Read review
“We had room 11 which is in front of the pool. It was OK but next time we will stay closer to the reception end of the property. This was a very minor point btw.”
 of 5 bubbles Stockyme, 7 Nov 2016 | Read review
“The rooms are spotless with everything there you need”
 of 5 bubbles johnG1778WD, 1 Sep 2016 | Read review
“Be careful with the shower, the hot and col water taps are super sensitive, turn the hot on first then turn the cold on half the amount, then nudge it down a bit by millimeters at a time and check the temp, you can get it just right but if you dont you will either freeze or burn.”
 of 5 bubbles P4137DHcolinm, 13 Aug 2016 | Read review
“All rooms are of a similar quality, but 2 bedroom units are on 3rd floor.”
 of 5 bubbles ruskinp, 1 Aug 2016 | Read review
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