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NRMA Treasure Island Resort & Holiday Park

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NRMA Treasure Island Resort & Holiday Park
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1,081 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
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Reviewed 5 days ago NEWvia mobile

Have stayed here many times in the past few years but this time we note that several aspects of the park facilities have degraded. No pool supervision so bombing glass beer vessels in pool Suggest basketball ring times be modified policed and reduced. Camping beside this was noisy before 8am and after dark. Car speed in park when lots of...

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Helpful?
Thank Steve B
Canberra, Australia
Reviewed 5 days ago NEWvia mobile

We really enjoyed our time here. Excellent park facilities including lots of swimming pools and lovely camp kitchen. The cleanest park we have been to! Staff we're super friendly and helpful too which was really nice. Our only complaint was there was not enough share around the tent sites. Very hot most of the day. But overall a fantastic stay...

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Helpful?
Thank gracey4
Natalia W, Customer Communications at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Gracey, Thank you for taking the time to share your experience. It's wonderful to see how much you enjoyed your time at NRMA Treasure Island Resort & Holiday Park and to read your comments about the excellent facilities, cleanliness and friendly, helpful staff. Natalia, Customer Communications

Canberra, Australian Capital Territory, Australia
Reviewed 6 days ago NEW

Plenty of activities organised and targeted at kids. The kids loved the open air movies and, quiz night and winning trinkets. Park facilities held their attention. Staff were extremely helpful, proving extra assistance out of hours / public holiday. Pity it wasn't closer to the beach.

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Helpful?
Thank Steven M
Natalia W, Customer Communications at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Steven, Thank you for leaving this review. It's wonderful to see how much the kids loved park facilities and activities on offer and to read your comments about the helpful staff. We hope to have the pleasure of welcoming you back for your next stay on the Gold Coast. Natalia, Customer Communications

Reviewed 1 week ago via mobile

We were up here just recently,stayed for 6 nights in the pandanus villa.... The kids loved the park,went swimming every day.. It's a great holiday park for everyone.. Staff were all really friendly and helpful... Would definitely stay again... Would give 3 thumbs up... Had a very relaxing week

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Helpful?
Thank TanandAnt
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Tan and Ant, We are absolutely thrilled to see that you had such a fantastic holiday at NRMA Treasure Island Resort & Holiday Park and that the kids enjoyed the facilities. We hope to provide you with fond holiday memories for many years to come. Natalia, Customer Communications

Cairns, Australia
Reviewed 1 week ago

We stayed in a Lagoon Townhouse for 2 x nights - while the townhouse was spacious it was lacking in maintenance. There were holes in the curtains in the downstairs lounge area, some kind of spill mark up the ceiling in the kitchen and down the kitchen cabinets, the entire apartment needed a good spring clean, dust on the window...

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Helpful?
Thank RaeA007
Natalia W, Customer Communications at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear RaeA007, Thank you for taking the time to provide feedback about your stay. It is disappointing however to read that we failed to meet your expectations. We attempted to look into the concerns you raised but were unable to locate a booking under the same name as your TripAdvisor alias and are unaware of any of the said issues...

Cootamundra, Australia
Reviewed 2 weeks ago via mobile

Arrived with a family of 12 - oldest being a couple aged early 50s, then 2 early 20s couples, two early twenties adults, a 17 year old, 14 year old & two children - aged 9 & 7. AMAZING! Perfect location, close to shopping centres & food. only a short trip from Surfers, Draculars, theme parks & attractions. LOVE the...

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Helpful?
Thank 00samantha
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

Thank you very much for taking the time to write. We are delighted to see how very much your family enjoyed your stay and the great location, multiple water facilities and friendly service. We appreciate the recommendation and look forward to providing you with many more enjoyable holidays to come.

Maitland, Australia
Reviewed 2 weeks ago via mobile

We stayed for 10 nights in a powered site. There are soooo many fun things to do here for the whole family, from having a bus stop out front that takes you & your family to all the major attractions such as Dream World, Sea World etc to the spas, pre-planned kids activities, tennis courts, mini golf all of which...

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Helpful?
Thank pemberlycritic
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

It's fantastic to see how much you all enjoyed your holiday. Thank you for the recommendation. We hope to see you all again soon! Natalia, Customer Communications

Stanthorpe, Queensland, Australia
Reviewed 2 weeks ago

Excellent facilities. Love how there are numerous pools so it's never overcrowded. Stayed in a town house, clean and tidy. Had dinner at Galleons Bar and bistro, food was great, only downfall were that some staff members where rather grumpy except for Tiani who was exceptional! That young lady went above and beyond, worked hard, was pleasant and always smiled....

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Helpful?
Thank Lisa N Harry E
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Lisa and Harry, We're so pleased to see how much you enjoyed your long weekend away and to read your comments about the excellent service received from one of the staff members at Galleons Bar & Bistro. I am sorry however to see that the service received from some other members wasn't of the same high service. Please be...

Pottsville, Australia
Reviewed 3 weeks ago

This is the third time we've camped at Treasure Island and had a great time as usual. Daughter aged 12 participated in some kids club activities this time round and enjoyed herself. The park as always was clean and tidy and the staff professional and friendly. Love this place. One tip I would give is to be sure to take...

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Helpful?
Thank Suzanne L
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Suzanne, Thank you for taking the time to leave this review. It is wonderful to have welcomed you back for stay number three and to see how much your daughter enjoyed the kids club activities. Thank you also for the excellent feedback about the cleanliness and professional, friendly staff. It is our priority that gusts have a memorable stay...

Melbourne
Reviewed 3 weeks ago

How could a kid not have fun here? Our 3 young girls loved it... The jumping pillow, the water play area, the different pools and pool slide, the outdoor cinema, the kids club activities, the freedom of exploring and playing with other kids and icy poles at the cafe. We stayed in one of the new Courtside villas which was...

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Helpful?
Thank Lisaj373
Natalia W, Customer Communications Coordinator at NRMA Treasure Island Resort & Holiday Park, responded to this review

Dear Lisa, Thank you for leaving this excellent review. It is fantastic to see how much the kids enjoyed themselves and to see that you enjoyed staying in the new Courtside Cabins. I am sorry however that the buffet breakfast didn't quite meet your expectations though. We strive to continually improve and value guest feedback. If you would like to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the ultimate family holiday on QLDs fabulous Gold Coast with a stay at BIG4 NRMA Treasure Island Resort & Holiday Park. Close to all major theme parks, Harbourtown Shopping Centre & the Broadwater, its central location provides easy access to all Gold Coast highlights. There is a great range of self-contained accommodation to choose from at Treasure Island. From 1 and 2-bedroom units, cabins and villas, to 3-bedroom 2-storey townhouses we can cater for all needs and budgets. For those travelling with their own caravan, RV, motorhome or camping equipment, we have a range of powered sites which are superbly located close to amenities and park facilities. Discounted theme park tickets can be purchased at reception and our helpful staff can assist you with tour bookings and other arrangements. Whether you are after a relaxing family break or an action packed adventure holiday, Treasure Island is the perfect place for you. ... more   less 

Additional Information about NRMA Treasure Island Resort & Holiday Park

Address: 117 Brisbane Rd, Biggera Waters, Gold Coast, Queensland 4216, Australia
Region: Australia > Queensland > Gold Coast > Biggera Waters
Price Range: £79 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — NRMA Treasure Island Resort & Holiday Park 4.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Treasure Island Resort And Holiday Park
Treasure Island Resort & Holiday Park Hotel Biggera Waters
NRMA Treasure Island Resort & Holiday Park Gold Coast/Biggera Waters, Australia
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Questions & Answers

Here's what travellers have asked, with answers from NRMA Treasure Island Resort & Holiday Park staff and other travellers.
7 questions
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Questions? Get answers from NRMA Treasure Island Resort & Holiday Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Riverside Townhouse instead, these looked okay from the outside and all faced towards the Riverside pool.”
 of 5 bubbles RaeA007, 13 Feb 2017 | Read review
“Standard tent sites near the camp kitchen will be quieter than central or other pool area sites.”
 of 5 bubbles suzannel63, 31 Jan 2017 | Read review
“Courtside Cabin's were fantastic for a family of 4-6.”
 of 5 bubbles benandsimone, 26 Jan 2017 | Read review
“Studio units noisy due to being directly on highway/the lights on stairwells very bright and on all night and lights up the rooms all night”
 of 5 bubbles Kelly_C7205, 14 Jan 2017 | Read review
“The town houses near the creek are quite private and quiet as they are away from the main attractions, but there are mosquitoes”
 of 5 bubbles anzaceve, 1 Jan 2017 | Read review
5 of 5