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Turtle Beach Resort

1,185 reviews
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Traveller (386)
Room & Suite (63)
Pool & Beach (54)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“splash zone”(207 reviews)
“mini golf”(126 reviews)
“kids club”(127 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,185)Write a Review
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All reviewssplash zonemini golfkids clubconvenience storeputt puttfamily holidaythe gold coasttennis courtswater slidesadult poolfamily suitea ground floor apartmentper childbbq areasgreat place for familiespools were greatwood fired pizza
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11 - 15 of 1,183 reviews
Reviewed 2 weeks ago

Room and facilities including parking excellent lots of fun things to do our 5 yr old had a ball...No hesitation in recommending to families...be aware no lifts which could be problematic for certain people if you get an upper roomMore

Thank SoMa7116
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 6 days ago

Thanks for your recommendation SoMa7116, Yes, the tip about the lifts is great and often missed when guests are researching their stay with us, however we are happy to add all manner of requests to booking and will assist where we can. Kind regards Melanie...More

Reviewed 2 weeks ago

Stayed recently just before Christmas period. Our rooms were good size not too modern looking but could not complain at all. Facilities were good but 2 of the days we stayed either the slide section was under maintenance or closed for maintenance. Which therefore made...More

1  Thank Ben S
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 6 days ago

Thanks Ben. We appreciate your feedback and thank you for your support. School holidays are certainly our busiest periods and we often have great specials available for off peak stays, so it can sometimes be a great option if you have the flexibility. We do...More

Reviewed 2 weeks ago via mobile

We just arrived home from Turtle Beach Resort after a short stay between Christmas and New Years and loved it! This is an awesome place for families. We have two young kids who had a great time in the various pools and kids club. Our...More

Thank bensgirlSydney
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 6 days ago

Thanks for taking the time to review your stay with us Ben, we appreciate your great comments and look forward to welcoming you all back again. Kind regards Melanie Reid

Reviewed 2 weeks ago

This is the Third time we have stayed at this resort and on comparison to our last stay at this resort this time was not so good. We received a call the day before saying that they had moved us not sure why as the...More

1  Thank Kaz B
Response from Melanie R, on behalf of the Resort Management Team at Turtle Beach ResortResponded 6 days ago

Dear Kaz B, If you have a spare moment, please email reviews@turtlebeach.com.au with your booking name and or room number you stayed in as I would love to be able to follow this up further for you. We are committed to ensuring our guest have...More

Reviewed 2 weeks ago via mobile

Turtle beach resort where do we start We loved this place! We booked in jan prior and secured 7 nights one bedroom surperior pay in December for $1,650 This included a roll away bed for our 3 year old We stayed from 22nd December to...More

1  Thank Rhi4444
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 6 days ago

Thank you so much for your fabulous review. We look forward to welcoming you back. Kind regards Melanie Reid

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$101 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$101 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (386)
Room & Suite (63)
Pool & Beach (54)
Dining (19)
Hotel & Grounds (255)
Family and Play Areas (24)
Bathroom (12)
Questions & Answers
Ask a question
Carla_Clark
1 December 2017|
AnswerShow all 11 answers
Response from Janina G | Reviewed this property |
Somewhere with smaller slides might be better . Try nobby beach camp Ground . Turtle beach is great for older ones. If you head up to sunshine oaks oasis is awesome
1
Vote
audreygalley
10 April 2017|
AnswerShow all 3 answers
Response from Melanie R | Property representative |
If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
0
Votes
Isobel P
1 April 2017|
AnswerShow all 8 answers
Response from helenandguy | Reviewed this property |
We paid $5 a towel for swimming towels for the week. Ours were fine!
2
Votes
Room Tips
"ground floor to get around quicker"
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"As for a newer room not a pre dated one"
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"We like ground floor as we have young children and the apartments have stairs, no elevator."
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"Avoid ground floor and ask for rooms near the back of the resort to avoid too much foot traffic passing by."
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