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Diamond Sands Resort

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Diamond Sands Resort
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 18 October 2016

The unit we had was not very clean, balcony was filthy, fridge leaking water , no insect screens on doors & windows, which was unsafe if you had small children.The unit needs refurbishing big time! The pool was nice, had sand on the edge but the kids weren't allowed to dig in it, which I thought was strange .

Thank Dsch1958
Oamaru, New Zealand
Reviewed 18 September 2016

It was not easy to get accommodation for 6 adults in one unit but we were able to get one here which was great. the apartments are privately owned & managed by diamond sands so I can only review the room we had (32). It had a nice layout with a good sized lounge/dining room and great balcony with a...

Thank dawn h
Reviewed 26 August 2016

Recent stay at Diamond Sands left all our family very happy, the resort has just been completely painted with fresh and modern new colours. The lagoon pool was continuously heated to 28 degrees and was brilliant for our kids. An affordable place to stay for the complete family. Beautiful landscaped gardens and pool area.

Thank Jasonfatheroffour
Reviewed 22 August 2016 via mobile

Not a place I would come back to there's no elevators so your gotta carry your heavy luggage up the stairs and it's dangerous and it's not a good place for babies as there was little pieces of bark and food on the floor that my child picked up and lucky enough didn't choke on and the tiles arnt good...

Thank kaleb15
Reviewed 12 August 2016 via mobile

I stayed here for over a week with my family. I researched reviews on this accommodation and thought it sounded good. When we got there it seemed ok... but as time went by i started noticing how bad the place actually was.. I unfortunately dont have pictures to share as my phone broke on the last day of our vacation....

Thank fairyflossy
Reviewed 2 August 2016 via mobile

I booked through a travel agent who told me the amazing reviews diamond sands resort had. I looked at reviews and thought it sounded good. I was looking for an appartment style accommodation due to having young kids. When i arrived at diamond sands resort the lady on reception was rather rude and left a bad impression, she seemed more...

Thank missymoomoo99
Christchurch, New Zealand
Reviewed 31 July 2016 via mobile

Stayed here for a week and was pleased with what it had to offer. The apartment was very nice but could have been a little cleaner but still was happy. The pool was great and spent most morning and nights swimming only problem with the pool was the sand paper like bottom that would catch you off guard if you...

Thank jaxonh377
Gold Coast
Reviewed 18 May 2016

Only stayed one night and very impressd. Check-in was late so via phone and a safe with key was easy although we wheren't told we could only park one car som after driving around looking for a space we eventually had to park the other car on the highway. Just the night receptionist didn't mention it when we told her...

2Thank JohnnyGoldcoast
Melbourne, Australia
Reviewed 27 April 2016

Stayed 3 nights at Diamond Sands and had a lovely time. The pool is fantastic and the apartment we stayed in was clean and well maintained. The location couldn't be better, bus stop out front to the theme parks and Pacific Fair/Broadbeach and the beach across the road. The staff in the office (Peter and Don) were amazing and gave...

Thank bridgee21
Brisbane Region, Australia
Reviewed 25 April 2016

Loved the pool! Great for my 3 year old who loved the toddler pool and loved playing in the sand (never seen a pool like it!) while my 6 year old swam close by. Loved it until I was smacked in the back of my head by a stray rugby ball by people disobeying the 'no ball games' rule. Also...

2Thank Sarah G

42 photos of this hotel

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All Traveller Photos (42)
Bathroom (6)
Pool/Beach Area (7)
Room/Suite (14)
Hotel & Grounds (6)
Dining (2)
Family/Play Areas (1)
View from Room (3)
Other (3)
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  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about Diamond Sands Resort

Address: 2320 Gold Coast Hwy, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range: £85 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Sands Resort 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Diamond Sands Hotel Mermaid Beach
Diamond Sands Mermaid Beach
Diamond Sands Resort Mermaid Beach, Australia - Gold Coast
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Questions & Answers

Questions? Get answers from Diamond Sands Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't pick 21 it's a bomb!”
 of 5 bubbles Dsch1958, 18 Oct 2016 | Read review
“Try to check in during business hours”
 of 5 bubbles JohnnyGoldcoast, 18 May 2016 | Read review
“View before paying! Check cleanliness and wear and tear.”
 of 5 bubbles 587paulj, 18 Mar 2016 | Read review
“rooms overlooking the pool.”
 of 5 bubbles cherylmcd, 2 Dec 2015 | Read review
“Best outside view.”
 of 5 bubbles adamwills909, 17 Nov 2015 | Read review
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