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InterContinental Sanctuary Cove Resort

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Traveller (740)
Room & Suite (449)
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“lagoon pool”(101 reviews)
“marina village”(48 reviews)
“club room”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental Sanctuary Cove Resort
Special Offer: 20% off or more
Hotel deals
Offers from InterContinental Sanctuary Cove Resort
Special Offer: 20% off or more
Hotel deals
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Reviews (1,288)
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528
447
176
66
34
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528
447
176
66
34
Show reviews that mention
All reviewslagoon poolmarina villageclub roomfireplace restaurantmain buildingthe gold coastman made beachgolf buggyqueenslander suitebuffet breakfastrelaxing stayhigh teaduty managera bit tiredan upgradecafes and restaurantsmovie world
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1 - 5 of 1,251 reviews
Reviewed 3 days ago

hotel is a bit like a nice one in a 3rd world country. service was very poor, had to ring the reception to get drinks by the pool as the bar wasn't open. the golf course was good and the main purpose of my visit....More

Thank doggie_john
Hotel's Favourite
Reviewed 2 weeks ago

I stayed here a few years back for my sisters birthday,my mum booked a room for us all and we fell in love with it, this hotel is located in Sanctuary Cove and ever since we stayed at this resort we started coming more often...More

1  Thank Tamara A
Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove ResortResponded 1 week ago

Dear Tamara A Thank you for taking the time to review our hotel following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities. I was delighted to read you enjoyed another stay with us...More

Reviewed 5 days ago

This is a beautiful location. Our room was spacious and our bed was luxurious. We enjoyed the facilities and the scenery. The weather was perfect for your stay. The staff are friendly and professional.More

Thank Andrew-2011-Sydney
Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove ResortResponded 3 days ago

Dear Andrew-2011-Sydney Thank you for taking the time to review our hotel following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities. I was delighted to read you enjoyed your stay with us and...More

Reviewed 6 days ago

We recently stayed at the hotel and had a lovely stay. I was going to give 10 out of 10 until I received what I think is extremely bad customer service. I left a laptop charging chord in my room and phoned within an hour...More

Thank mgsjhoward
Reviewed 1 week ago

Everything about our seven day holiday was perfect, from reception staff to housekeeping to dining. Room overlooking pool was lovely and cannot praise the buggy drivers enough. The kindness you gave to two ladies in their 80’s was exceptional, you are all wonderful.More

1  Thank lmnm01
Response from MattRJ6463WN, General Manager at InterContinental Sanctuary Cove ResortResponded 1 week ago

Dear Imnm01 Thank you for taking the time to review our hotel following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities. I was delighted to read you enjoyed your seven day stay with...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
US$127 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (740)
Room & Suite (449)
Pool & Beach (130)
Dining (71)
Amenities (81)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Gary H
9 July 2017|
AnswerShow all 5 answers
Response from Michaw84 | Reviewed this property |
Yes, the golf buggy lanes which go in and out of sanctuary cove are perfect for cycling, I quite often see kids riding their bikes in this area.
0
Votes
jetseta10
7 February 2017|
AnswerShow all 4 answers
Response from Alvin A | Reviewed this property |
The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have... More
1
Vote
jetseta10
7 February 2017|
AnswerShow all 5 answers
Response from 007dude2016 | Reviewed this property |
weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel... More
1
Vote
Room Tips
"Ask for a room on the top floor with a view of the water - spectacular"
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"I think all rooms have a water or equally nice view"
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"room looking over the resort pool"
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"Most rooms are good but request a room with a water view"
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