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InterContinental Sanctuary Cove Resort

Hotels.comUS$138*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Sanctuary Cove Resort
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1,117 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
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Cairns, Australia
Reviewed 3 days ago NEWvia mobile

Stayed only 2 days but staff were happy, helpful and professional at all times. As suggested by the Concierge used 'Champions' hair, beauty, day spa for hair style & French nails; the staff were again friendly, helpful and professional. The addded bonus was that I could charge direct to my room should I wish.

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Helpful?
Thank Julie S
Gold Coast, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017

To celebrate our 40th birthday, a girlfriend and I stayed here for the weekend, it was a perfect location. The hotel was impressive and our room was spacious, clean and had super comfortable beds. The best aspect of the hotel was the beautiful lagoon and pool bar where you could purchase drinks and light snacks whilst relaxing under a cabana....

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Helpful?
2Thank Bernics
About Hotel's Favourite Review
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Bernics Thank you for taking the time to review Intercontinental Sanctuary Cove. Thank for you choosing to stay with us to celebrate your friends 40th birthday weekend. I have passed your feedback on to departments concerned and apologise that the tiramisu dessert was not what you were expecting. We do offer free wifi to our IHG Reward club members...

Collaroy Beach, Australia
Reviewed 5 days ago NEWvia mobile

This is a really beautiful resort but I felt it was let down by the rooms. They are tidy and clean, but we'll in need of an update. Food was ok and the staff are very helpful and friendly. A lovely place to stay.

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Helpful?
Thank Jaquelr
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Jaquelr Thank you for taking the time to review our hotel following your recent stay with us. I was pleased you enjoyed the beauty of the resort, however, I have noted your comment regarding the rooms which will be raised at our regular guest feedback meetings. I was also pleased you appreciated the service extended by our staff. Your...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

halfway between brisbane and surfers paradise it is an outstanding resort. Large area with kangaroos and peacocks around, even a lagoon. Lovely spacious rooms, great service , decent food with surfers paradise easily accessible. Movie world etc are also close by. A great stay

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Helpful?
Thank KanwarTavy
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear KanwarTavy Thank you for taking the time to review our hotel following your recent stay with us. I was delighted to read you enjoyed your stay so much and appreciated our wonderful friendly wildlife, as well as our food and beverage and of course, the service extended by the team. Please be assured your very kind words will be...

Melbourne, Australia
Reviewed 1 week ago

This hotel is grand, it is set in a tranquil and relaxing resort, the rooms are spacious and amazing in design and interior. From Kangaroos hoping around the grounds, to fireworks on the lagoon (which may have been luck). The staff and service ensure that when I need to relax, and break away from the rigours of every day life...

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Helpful?
Thank Jeff O
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Jeff O Thank you for your wonderful review of our hotel. It was such a pleasure to have made your stay with us so memorable and relaxing. We shall all look forward to having the pleasure of welcoming you back to the hotel early June. Kind regards Matt Rippin General Manager

Gold Coast Hinterland, Australia
Reviewed 1 week ago via mobile

Had the family, 10 in all, for Mothers Day last weekend. From start to finish, the Intercontinental put on a great show, service was great, foot choices superb. Highly recommend for a special occasion.

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Helpful?
Thank swannie00450
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear swannie00450 I was delighted to read your review regarding Mothers Day lunch at the hotel and so pleased you and the family enjoyed the day so much. Your very kinds words will certainly be shared with all the team. Thank you again and kind regards. Matt Rippin General Manager

Brisbane
Reviewed 1 week ago

If you love your golf then this place is for you. You will have the choice of two golf courses as part of the resort and another one nearby. The staff are helpful and friendly, both at the golf course and in the resort. I am an IHG member and was fortunate enough to be upgraded to the Homestead Suite....

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Helpful?
Thank BrizzieB0y
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear BrizzieBOy Thank you for your wonderful review of your recent stay at our hotel. I was delighted to read you enjoyed your stay so much and appreciated the upgrade to one of our Homestead Suites, as well as enjoyed all that the resort has to offer. I was also pleased to read you enjoyed dinner at our wonderful lagoon...

Yamba, Australia
Reviewed 1 week ago

Recently stayed for 4 nights in Lagoon View King Bed Room. The hotel is in an ideal setting with valet or free parking. The room was clean and comfortable, though a little dated. We received an upgrade to Club Level which was most enjoyable enhanced by outstanding service provided by Jessica. The fireplace restaurant is excellent. We dined at the...

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Helpful?
Thank broomsmelbourne
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear broomsmelbourne Thank you for taking the time to review our hotel following your recent stay. I was pleased you enjoyed your stay with us and appreciated the upgrade to Club InterContinental and all that the Club has to offer. Your very kind words will be passed onto Jessica personally. I was also pleased you enjoyed our signature restaurant, the...

Reviewed 2 weeks ago via mobile

Came here at the last minute by recommendation. We were meant to stay at Hamilton Island but Cyclone Debbie put paid to that. Have to say that although it wasn't the true tropical paradise that we had planned for it wasn't too bad at all!! Staff are a credit to the resort, from the front of house, housekeeping, bar &...

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Helpful?
1Thank BCDSA99
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear BCDSA99 Congratulations on your recent wedding! Thank you for taking the time to review our hotel following your recent stay, as we very much appreciate such feedback. I was delighted to read you enjoyed your honeymoon stay was us and that you enjoyed the resort and the facilities we have to offer. I was also pleased to read you...

Australia
Reviewed 2 weeks ago via mobile

I wanted to say a huge thank you to Josh Kelly and his team Bella my daughter had a fantastic belated birthday with all the staff being as accomodating as always. It really is refreshing to stay at this resort, with the staffs if it is possible it can be done attitude something every rarely found in other hotels in...

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Helpful?
Thank UCBE01
MattRJ6463WN, General Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear UCBE01 Thank you so much for your wonderful review of our hotel following your recent stay. I was delighted to read our team were able to make Bella's birthday so memorable. Please be assured your very kind words will be passed on to Josh. I was also delighted you and your family enjoyed the facilities of the hotel, as...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: £92 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Australia - Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Sanctuary Cove Resort staff and other travellers.
12 questions
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Questions? Get answers from InterContinental Sanctuary Cove Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room starting with a 5”
BrizzieB0y, 16 May 2017 | Read review
“Lagoon View rooms provide a lovely outlook”
broomsmelbourne, 16 May 2017 | Read review
“Ask to overlook the pool and lagoon, particularly if you have eager swimmers, so you don't have to walk the paths back to your room.”
mickangi2, 3 May 2017 | Read review
“Don't bother!”
AmandaBNE, 2 May 2017 | Read review
“Join IHG and book direct with the hotel for a great rate with extra perks.”
Emerald8888, 11 Apr 2017 | Read review
5 of 5
Hotels.com
US$138* /night
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HotelQuicklyUS$164
Hotwire.comUS$138
InterContinentalUS$140
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*Disclaimer
Prices are for 1 room, 2 adults
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