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The Grand Apartments

Traveller (77)
Room & Suite (41)
Pool & Beach (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set on the shores of the magnificent Gold Coast Broadwater, the Grand Apartments have uninterrupted views of the Gold Coast Skyline and lush tropical hinterland. The spacious one and two bedroom apartments are perfect for families as well as longer staying guests looking for a contemporary home away from home on the Gold Coast. Conveniently located in a tranquil beachfront position, just north of Surfers Paradise, the Grand Apartments are just a short drive or bus ride to the Gold Coast’s famous surf beaches, theme parks, attractions and major shopping centres. Within strolling distance of the resort is a myriad of cafes and restaurants, scenic beach side boardwalks, parks and an all-season swimming lagoon. But you don’t have to leave the grounds for a great holiday experience. The Grand Apartments feature a breathtaking infinity-edge swimming pool with heated spa, decorative waterfall and stunning Broadwater views. There’s also a fully equipped gymnasium, sauna, steam room and games room for the children.
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Dry Cleaning
Hot Tub
Non-smoking hotel
Outdoor pool
Paid Internet
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
168Reviews
109Photos
7Q+A
53Room tips
Traveller rating
  • 53
  • 59
  • 22
  • 13
  • 21
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I don’t get some of the bad reviews. These units are owned and rented so it’s hit and miss. We stayed three nights in room 603. It’s been renovated and comfortable. It’s also on the southern end so not noisy. Great view to tip it off. Will be back for sure.
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We have stayed here for the past 7 years we love the place great pool, perfect spot and surroundings. Friendly staff. Only fault the penthouse could do with more furniture only 1 lounge in the main room. 2 balconies have no furniture. No bucket to mop the floor to top floor
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Response from GrandApartments, Front Office Manager at The Grand Apartments
Responded 3 Jan 2019
Thank you for your review. We appreciate your feedback. We have responded to some of your suggestions and the rest will be passed onto the owner. We look forward to welcoming you again soon.
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Stay away,this place is an absolute disgrace Rooms are not maintained,cleaning staff,need an absolute BUTT kicking When we arrived in the room,spoke to the manager after the room was disgusting She sent cleaners back to clean,after I pointed out everything that needed to be
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Response from GrandApartments, Guest Relations Manager at The Grand Apartments
Responded 30 Oct 2018
We are sorry to hear that you did not enjoy your stay with us. Our manager made sure that everything you mentioned to us at the time was rectified and spent a lot of time ensuring that your needs were met and visited your apartment three times to make sure. The manger apologized at the time and told you that she lives on site in case you were not happy and not to hesitate to contact her. She did not hear from you again during your stay. We are always available to assist all guests with any and all issues 24 hours/Day.
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great to have all the restaurants under the hotel. Reception staff were lovely especially Allie. Pool was heated to perfection. Grounds were immaculate. Great gym also. Dined at Coconut willys and 360 restaurant both were excellent. Dont miss the penguin feeding at Charis
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Response from GrandApartments, Front Office Manager at The Grand Apartments
Responded 16 Oct 2018
Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon. Unfortunately we do not have penguins but there is pelican feeding at Charis Seafoods.
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2 bedroom apt. cheap fittings, cheap broken furniture, gaud awful bed, had decamp to the two singles in second bedroom only marginally better but small, no wardrobe, no hairdryer, cracks in wall and general maintenance problems, lighting awful, noisy from bar below, good
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
winter sunrise
view from appartment
View from our apartment level 7
Photo provided by managementThe Grand Apartments
Bedroom
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Hi, Which dates are you requesting accommodation for? Regards, Reservations
0 votes
The shuttle bus (depending on which one you book) leaves the airport every hour on the hour and will give you a time to pick you up at your hotel depending on your flight departure time.
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Shuttle bus 1hour
0 votes
Hi Brian, All apartments do have foxtel. We accept visa and mastercard and there is no credit card charges. If you are unsure of which apartment you would like, please request what you would prefer at time of booking. Regards, Reservations
0 votes
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12
"Pick a better hotel"
"Never will I Ever stay here again - zero sleep - zero care by staff for guests"
"go somewhere else."
"Always book direct with hotels"
"High floor that consist of a view over the Broadwater"
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PRICE RANGE
US$95 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the grand apartments hotel labradorgrand apartments labradorgrand apartments hotel labrador
LOCATION
AustraliaQueenslandGold CoastLabrador
NUMBER OF ROOMS
65
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