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Sandcastles on the Broadwater

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Traveller (117)
Room & Suite (19)
Pool & Beach (7)
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Overview
  • Excellent34%
  • Very good42%
  • Average12%
  • Poor9%
  • Terrible3%
Travellers talk about
“harbour town”(20 reviews)
“across the road”(23 reviews)
“the kitchen”(19 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
All hotel details
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Reviews (207)
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205 results
Traveller rating
72
81
25
19
8
Traveller type
Time of year
LanguageEnglish
72
81
25
19
8
Show reviews that mention
All reviewsharbour townacross the roadthe kitchenno liftthe gold coastbbq areabedroom apartmenthandy locationshort drivefree wifibbq facilitiesmain bedroomsurfers paradisestayed here for nightsfirst floorlarge poolgreat amenities
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1 - 5 of 205 reviews
Reviewed 3 weeks ago

Stayed for 8 nights late May on 3rd floor,2 Bedroom Apartment with Spa. Very Pleasant Greeting by Trish at Front Desk on arrival. Secure underground car park. Adequate cooking utensils but not required for us this time as close to Restaurants on Broadwater and small...More

Thank Rod K
Reviewed 3 weeks ago

Check in was truly awesome. The lady on the front desk was cheerful, witty and couldn't be more helpful. I am just so sorry to have to say that there were some serious issues with this accommodation which seems to have gone unheeded over the...More

Thank 87bor
Reviewed 7 June 2018 via mobile

We stayed here a few years ago & what a nice clean, modern place, so we decided to come & stay again. Still a nice place, but quite run down & really dirty. Cutlery old & needs replacing so do cups they are stained, the...More

Thank lynne064
Reviewed 22 May 2018

Stayed at Sandcastles for three weeks during April and May. Long flight from the UK so arrived exhausted. Impressed with our 2 bedroom apartment (fully equipped) even though we didn't cook much, our kitchen had everything. Towels and bedding were changed regularly. My partner, myself...More

Thank KatieSouthManchester
Reviewed 15 May 2018

Our group of 6 from the US stayed here for 4 days and nights. We made reservations through Hotels.com after looking at many places that were in the Gold Coast and near the ocean/beach. We had a rental car and were grateful for the free...More

Thank Heidi G
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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free Internet
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$79 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (117)
Room & Suite (19)
Pool & Beach (7)
Dining (3)
Questions & Answers
Ask a question
Dean K
18 December 2017|
AnswerShow all 13 answers
Response from Trish L | Property representative |
As managers it is our policy not to respond to reviews, both good and bad, as they are all retrospective. In this case, however, given the level of commentary generated, we thought it appropriate to clarify actions employed... More
0
Votes
familyx3kids
13 July 2017|
Answer
Response from Sandbroad |
HI. We do supply 500mb free per day, reset at 10am. Should you require, extra data can be purchased, from $4.00
0
Votes
georgia123rose
6 July 2017|
AnswerShow all 4 answers
Response from Trish L | Property representative |
Good morning georgia123rose, firstly I apologise for my delayed response, I have been away for a break and this was not actioned. We have use a external company named Gold Coast Baby Sitters we are very happy to remembered... More
0
Votes
Room Tips
"Pot luck as to whether you can get a view."
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"Building site on main road but you just need to keep door closed and air-con on."
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"Ask for a room with a view of the ocean/broadwater; or the pool."
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"rooms facing pool quieter"
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