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Quality Hotel Mermaid Waters

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1 room 2 adults 0 children
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Quality Hotel Mermaid Waters
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168 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Montreal, Canada
Reviewed 2 February 2016 via mobile

Pool is gorgeous. Staff is friendly and helpful when required booking. Place is clean and room was spacious. Shuttle service to surfers and to the casino is very convenient. Only downside is the location a bit far from the beach however the shuttle was most helpful

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Helpful?
Thank ashley g
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Thank you for your review! We are delighted to hear you enjoyed your stay with us! Looking forward to seeing you again soon!

Alice Springs, Australia
Reviewed 30 January 2016 via mobile

The hotel is upto four star rating . Reasonable price and nice neat and clean. Reception hours are 24 hours. Three floors and nice presentations it have kids play area, nice swimming pool n relaxation area. Definitely worthwhile staying for short trip.

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Thank holidazzzz
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Thank you for your review! We are glad you enjoyed our service and facilities. Next time you visit us, ask us about our free courtesy bus - running hourly to many locations on the Coast. Looking forward to seeing you again!

Brisbane, Australia
Reviewed 27 January 2016

Despite it's being part of a hotel our room was quiet. The desk was manned 24/7 which helped as we were going to lunch and need to stow our luggage. An early check in would have been appreciated. The manager said they were full and that was not possible. I saw one other couple on the premises that were staying...

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Thank George N
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Thank you for your review. We are happy to hear that your room was comfortable and that you enjoyed your stay. We will address the issues you have brought up immediately, and appreciate the time you took to share your feedback with us. We hope to see you again soon!

Coffs Harbour, Australia
Reviewed 8 January 2016

Sorry to say, I have just read other peoples reviews. Maybe we were very unlucky, but the room was old, tired, full of dust including, all over the walls, light shades, shelves anywhere dust can sit. The bathroom was unclean as were the coffee mugs & glasses. It is a very old tired that needs a lot of maintenance &...

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Helpful?
Thank Bee J
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Hi, and thank you for your review. We are sorry to hear of your experience, which does not reflect the standards we set or the hospitality we strive to offer to all of our guests. We do appreciate you taking the time to leave feedback and will address the issues you raised right away.

Wellington
Reviewed 27 December 2015 via mobile

Having ventured to Goldie for a night out with the boyfriend, I knew accommodation would be tight two days after Christmas. This hotel was the only one left other than the $600 a night ones. I must say I was pleasantly surprised. The room is plain clean decor with a king size bed. The bathroom was spotless and has a...

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Helpful?
Thank Annie116
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Hello, Thank you for your review! We are very pleased to hear you enjoyed your stay with us. We value feedback and appreciate the time you took to share yours. We hope to see you again soon!

Bronte
Reviewed 24 October 2015 via mobile

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Thank SandyBronte
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Brisbane, Australia
Reviewed 14 September 2015

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Thank Terri C
Mermaid Waters L, Manager at Quality Hotel Mermaid Waters, responded to this review

Brisbane
Reviewed 12 September 2015

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Thank BrisbaneRaewyn
Lonestar Tavern M, Manager at Quality Hotel Mermaid Waters, responded to this review

Sydney, Australia
Reviewed 8 August 2015 via mobile

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1Thank glennpm78
Lonestar Tavern M, Manager at Quality Hotel Mermaid Waters, responded to this review

Canberra, Australia
Reviewed 11 July 2015 via mobile

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Thank tashy41
Mermaid Waters L, Front Office Manager at Quality Hotel Mermaid Waters, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Mermaid Waters staff and other travellers.
3 questions
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8 months ago
Montreal, Canada

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Questions? Get answers from Quality Hotel Mermaid Waters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 Floors, lifts, all rooms seem to have an outside view”
peterelliottart, 5 Mar 2017 | Read review
“We did not stay but see a lot of people so must be good.”
harryp999, 17 Nov 2016 | Read review
“Get a room facing the pool, they are the most quiet.”
OneWorld22, 27 Oct 2016 | Read review
“I was on L3, over the pool. Very quiet.”
TimorTravels, 10 Oct 2016 | Read review
“Rooms to back of hotel are quiet.”
2802Karen, 3 Oct 2016 | Read review
5 of 5