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El Dorado Casitas Royale, by Karisma

Traveller (6433)
Panoramas (11)
Room & Suite (1526)


Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
Bay View
Great View
100Room tips
Traveller rating
  • 5,288
  • 777
  • 282
  • 82
  • 47
Time of year
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Popular mentions
The resort was fantastic the staff was very friendly and the food was excellent five star Isac Garcia was our swim up bartender he was also excellent very attentive and very friendly We’ll be back for sure
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Review collected in partnership with this hotel
Another spectacular week at El Dorado Royale Resort, Cancun. Our butlers, Ivan and David, were extremely attentive to our needs!!! They made our week exactly how we envisioned...relaxing and fun. I have to add Candido, the pottery man. We had a blast painting several pieces. Our
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Back again and loving it now like I did the first time. The food, staff and the place are first class. Top brand drink, fresh produce food and immaculate grounds make for a wonderful holiday. Every need is catered for and the diners touches make it a must visit if coming to
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Response from KarismaHotels, Director General at El Dorado Casitas Royale, by Karisma
Responded yesterday
Dear, lesmc269 It has been a pleasure to read your recent review I am glad to read in your review that you enjoyed our property. We will be waiting for your next visit at El Dorado Royale, a Spa Resort by Karisma. Best regards, Resort Management
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This was our second time here at El Dorado Royale. We enjoyed our first visit so much we brought friends. So much work goes on behind the scenes on behalf of the guests that every day spent here is worry free. The grounds are well maintained and postcard quality scenery greet
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Response from KarismaHotels, General Manager at El Dorado Casitas Royale, by Karisma
Responded yesterday
Dear, wavyedges Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. I am sure your comments will be a very nice motivation for our staff to keep working for all future travelers when trying our destination. We are looking forward to welcome you back again at El Dorado Royale, a Spa Resort by Karisma, your Mexican Home. Sincerely, Resort Management
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Best ever experience with mixologist making us some awesome drinks! Very friendly and extremely knowledgeable about drink making. The fresh herbs made the drinks incredible and very fun to watch him make the drinks.
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Response from KarismaHotels, General Manager at El Dorado Casitas Royale, by Karisma
Responded yesterday
Dear, Passenger819913 It has been a pleasure to read your recent review. We are continuously improving our performance in all areas, because that is our main task Hoping to welcome you once again at El Dorado Casitas Royale, a Spa Resort by Karisma. Sincerely, Resort Management
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Our welcome sparkling wine and fruit!
after my private dinner on the beach we came back to this suprise!
Hi traceyribblevalley, yes of course, no worries. You may enjoy international food display for breakfast at Cocotal restaurant, for breakfast and lunch at SPOT restaurant. There are also several gourmet corners such as pizzeria, health bar, where you can grab a pizza, sandwiches, salads, fresh juices, Mexican specialties, etc. I am positive you'll find your favorite place and our gourmet cuisine delicious. Kind regards, Jelena
1 vote
When was the resort last renovated?
Please could someone answer this.Is there any buffet breakfast and lunch instead of a la carte. This is important to us as we wish to graze and choose.
0 votes
Cocotal and Spot both have buffet breakfasts. Lunch was a bit hectic with wait times around 45 minutes for pizza and JoJo’s. Unless you are a diamond member prepare to wait. We found Palms in generation to be great and La Isla to be the fastest lunch places.
1 vote
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Going in May, we booked the Casita suite. Does every suite have a small private pool or no?
No but the pools are quiet within your Casitas pod and someimes its like your own private pool anyways. The pools are salt water as well. You will also be able to hear the ocean from your balcony. If you want more lively pool atmosphere you can walk down to the main pool at the Royal for more of a party atmosphere. Enjoy your trip!
1 vote
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"2802 - Ideally located, not too closed in and got sun in the morning"
"Enjoy the private pools on your patio! We did daily!!!! The swim up bars are the BEST!!! Customer Service at it's finest!!!"
"Everything was good. Room service was good. Kept refrigerator full. Liked view, personal pool and sitting area."
"Swim up units on bottom would be my choice next time for sure."
"The swim up casitas are amazing!"
US$342 - US$1,130 (Based on Average Rates for a Standard Room)
el dorado casitas royale, by karisma hotel riviera maya
MexicoYucatan PeninsulaQuintana RooRiviera Maya
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