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Occidental Jandia Royal Level - Adults Only

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1 room 2 adults 0 children
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Occidental Jandia Royal Level - Adults Only
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986 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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Dewsbury, Yorkshire
Reviewed 4 days ago NEW

Went through Jet2 for a week to wind down and relax after looking after a sick granddaughter. The stay really worked. Did nothing other than sunbathe and enjoy the excellent food and premium drinks. We booked only a week before traveling and were conscious that this was the school holidays hence the "adults only" booking. We had a standard double...

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1Thank stormalco
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Jandia Royal Level.We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

London, United Kingdom
Reviewed 6 days ago NEW

Spent 5 nights at this lovely hotel, we stayed in the Adult only area which is something we have never done in the past and something we will be doing again. From the Cava reception, attentive staff, lovely food, proper cocktails hand made from premium spirits to the lovely waiter who brings cold fresh juice by the pool. The hotel...

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2Thank Shazcords
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Jandía Royal Level hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you...

Sutton, United Kingdom
Reviewed 6 days ago NEW

Wife and I spent an enjoyable 8 days mid-late March. Booked direct on "Black Friday" in November, we took up an offer to stay in one of the third floor suites. This was our second visit, being 18 months after the first and therefore our first chance to see the new terrace and experience the changes in restaurant provision. Checked...

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3Thank Andy E
Kildare
Reviewed 1 week ago

staff are very helpful especially bar and restaurant staff and great service overall. Pool areas are well maintained with a choice of 2 that are adults only. wifi was not great and limited entertainment.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Thomas M
West Midlands, United Kingdom
Reviewed 1 week ago

Excellent staff very attentive in both the restaurants and by the pool. Rooms were clean and tidy and service regulary. Facilities were really good though spa wasnt open for our visit. Only 1 litle negative would be more regular nightly entertainment but thoroughly enjoyed our stay

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank mcphersons2017
Bishops Stortford, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank E1391HAianp
London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Barcelo Hotels & Resorts
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2Thank Arch84
London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Ana Maria E
Chester, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Diane E
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Amersham, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Barcelo Hotels & Resorts
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2Thank Guy B
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Occidental Jandia Royal Level - Adults Only

Address: C/ Sancho Panza s/n, Urbanizacion | Playa del Jable, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Price Range: £139 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Jandia Royal Level - Adults Only 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Jandia Golf Hotel Morro Del Jable
Jandia Hotel Morro Del Jable
Occidental Jandia Royal Level - Adults Only Playa De Jandia, Fuerteventura
Hotel Style:
#3 Romantic Hotel in Playa de Jandia
#4 On the Beach Hotel in Playa de Jandia
#4 Luxury Hotel in Playa de Jandia
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Jandia Royal Level - Adults Only staff and other travellers.
145 questions
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London, United Kingdom
over a year ago
uk

Ok second week into our two week stay at 'Royal Level' In fairness gave the hotel a week regarding the previous comments regarding part cold food on the hotplate. Unfortunately we had to speak with the hotel regarding this as whilst food is of excellent standard, it's simply being ruined by half cold presentation. We had breakfast and lunch and dinner as soon as service started each day so that should be the best time for the heat of food. Sadly not, ( and yes we did get our chef griddled cooked foods first straight from the griddle, before obviously selecting any hot plate options). chilled salads and meat selections are excellent so no complaints there. I did comment that lots of British people are very polite and don't like to complain to management, so of course they don't do anything about it. They young lady at reception did absolutely agree. Whilst we appreciate European food is never served piping hot, some degree of appetising warmth should at the very least offered. As of yet everything still the same in that department.

Now unfortunately the other annoyance. We enjoy sunbathing on the upper deck of the 'Royal Level' it's quieter with less sun beds, a small pool and jacuzzi. Last week we enjoyed bar service on this terrace all day every day as is offered for our 'Royal Level' stay. It's now Monday of week two. Today no bar service offered at all. Empty glasses and bottles still litter the place too as no one has bothered to come collect them. My partner went to ask about this, and the young lady on receptions said sorry but it also looks like there will be no bar service here at all ALL of the week! When he asked if someone could please come and tell the guests on upper deck why, as there are still guests using this area every day, nothing has been forthcoming. He was told that there had to be lots of guests that will complain before management might even listen!! I'm sorry but firstly why should we be deprived of the service that is supposed to be part of our holiday package, and why should it take lots of complaints before anything MIGHT? Be done. As I write this dirty glasses are still lying around the the upper deck level, and we were told if we wanted water or other drinks we must leave premium area and go into the standard hotel to go get them. Sooooo this is 'Royal Level' service offered to the hotels premium guests ??? Sorry not impressed, as others we've spoken to today aren't either.

16 hours ago

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Questions? Get answers from Occidental Jandia Royal Level - Adults Only staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the adults only pools.”
stormalco, 21 Apr 2017 | Read review
“rooms on left of main area are quieter”
Shazcords, 19 Apr 2017 | Read review
“Sea view, preferably second floor or above.”
Harryc1953, 11 Apr 2017 | Read review
“I would choose a room in the Original Premium Area. Ground Floor rooms are very convenient but choose 2nd or 3rd floor for good sea views.”
ClareBarrow, 10 Apr 2017 | Read review
“Sea view rooms above the premier pools”
192bradders, 8 Apr 2017 | Read review
5 of 5