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Occidental Jandia Royal Level - Adults Only

Expedia.comUS$175*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$221*
US$175*
US$208*
US$221*
US$174*
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Occidental Jandia Royal Level - Adults Only
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1,019 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Glasgow, United Kingdom
Reviewed yesterday NEW

Enjoyed our trip , great weather and in certain areas great service. As premium guests we were expecting more to be honest, the entertainment was non existent in the premium section, and the shows in the main building catered for families with young children. The food was just ok, again for a 4/5 hotel they are way behind other hotels...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank scotsman127
Manchester, United Kingdom
Reviewed 5 days ago NEW

I have just returned from Fuerteventura, I read some of the reviews before I went to this Hotel and after staying here I found some of the comments a little harsh so I will give you an account and honest review. The hotel is a fair distance from the airport but I can assure you its well worth the journey,...

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Helpful?
1Thank robbos62
Derby, Kansas
Reviewed 1 week ago NEW

Looking for adults only turned out to be family resort with adult area. Food very bland and did not appeal to tastes. Resort was beautiful and in great location. Great for families do not get all-inclusive.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank 454quintenw
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear client , First off all we would like to thank you for having spent the time to forward us your comments on your stay here at the Occidental Jandía Royal Level. For the management team, your comments are very important as this give us the opportunity to improve the services and adapt it to our guests needs and requirements....

Hyde, United Kingdom
Reviewed 1 week ago

We recently spent 11 days at the Jandia Royal Level and thoroughly enjoyed our stay. The hotel shares a reception with the Jandia Playa and looks down on its sister hotel, however the two hotels are like chalk and cheese. The Royal Level offers beautiful rooms with huge beds, great views ( for most), courtesy bath robes and free minibar,...

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Helpful?
1Thank Paul C
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear client, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Jandía Royal Level and are delighted to read that we were able to match allmost all of your expectations. We really appreciate your detailled report about our facilities and offers, it shows us that we are...

Bollington, United Kingdom
Reviewed 1 week ago

Lovely location sat above 17 miles of sandy beach! Rooms with sea view, mini bar which is free until used and enormous comfy beds. . Exclusive dining and pool areas, the staff were all smiles and a happy to help. would highly recommend. The only niggle i had the air conditioning in the room wasn't cold enough.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank T649LHsusanh
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear client, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Jandia Royal Level hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with...

London, United Kingdom
Reviewed 2 weeks ago

Very relaxing week being pampered with the best of food and drink. Excellent pools and surround, regularly served treats and refreshment. Great food choice in the exclusive Royal level restaurants . The staff cannot do enough for you. Great value overall.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank James C
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear client, Thank you for the great feedback of your recent holiday experience at our Occidental Jandía Royal Level; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We certainly agree that our dedicated staff plays a...

Prague, Czech Republic
Reviewed 2 weeks ago

Perfect vacation spot if you need to switch off your mind and just relax and forget the world. The Spanish "siesta"-kind-of-attitude helps to make it possible. My mum and I spent a week here and if we could, we would've loved to stay at least 3 more days! The service was brilliant (from the cleaning lady to the ladies at...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Kiminkaaa
uk
Reviewed 3 weeks ago via mobile

We recently returned from our two week break here. As usual we were warmly greeted by lovely Marianna, and settled into our room. Lovely to also meet with May again too, later in our stay. Just a couple of minor issues with our room. Main being the TV (which we only watch in evening for daily news update each day)...

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10Thank kas01uk
Stockton-on-Tees, United Kingdom
Reviewed 3 weeks ago

My partner & I have just arrived home after spending 7 fabulous nights in this amazing hotel. It was our 2nd visit, hopefully a 3rd visit in September. The staff cannot do enough for you. The food is beautiful, the drinks are branded drinks and the wine is delicious!! Daniel and staff in the green room are brilliant..so friendly. The...

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4Thank beverley r
Walsall, United Kingdom
Reviewed 4 weeks ago

Absolutely loved this hotel. Will definitely book adults only again. We were greeted with cava and then given a free room upgrade because it was my husband's birthday. We also had cava and chocolate in the room. It was a lovely touch to have the bed turned down each evening, with a chocolate left both sides of the bed. Lovely...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank susanjane58
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Royal Level - Adults Only, responded to this review

Dear client, First we would like to thank you very much for choosing our Occidental Jandia Royal Level to enjoy your holiday. And for using your important time for giving us your Feedback. It has been a pleasure to receive you and we are happy to read that you had some enjoyable days with us. We apologize if we have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff

Additional Information about Occidental Jandia Royal Level - Adults Only

Address: C/ Sancho Panza s/n, Urbanizacion | Playa del Jable, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Price Range: £125 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Jandia Royal Level - Adults Only 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Jandia Golf Hotel Morro Del Jable
Jandia Hotel Morro Del Jable
Occidental Jandia Royal Level - Adults Only Playa De Jandia, Fuerteventura
Hotel Style:
#3 Romantic Hotel in Playa de Jandia
#4 On the Beach Hotel in Playa de Jandia
#4 Luxury Hotel in Playa de Jandia
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Jandia Royal Level - Adults Only staff and other travellers.
149 questions
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uk

Ok second week into our two week stay at 'Royal Level' In fairness gave the hotel a week regarding the previous comments regarding part cold food on the hotplate. Unfortunately we had to speak with the hotel regarding this as whilst food is of excellent standard, it's simply being ruined by half cold presentation. We had breakfast and lunch and dinner as soon as service started each day so that should be the best time for the heat of food. Sadly not, ( and yes we did get our chef griddled cooked foods first straight from the griddle, before obviously selecting any hot plate options). chilled salads and meat selections are excellent so no complaints there. I did comment that lots of British people are very polite and don't like to complain to management, so of course they don't do anything about it. They young lady at reception did absolutely agree. Whilst we appreciate European food is never served piping hot, some degree of appetising warmth should at the very least offered. As of yet everything still the same in that department.

Now unfortunately the other annoyance. We enjoy sunbathing on the upper deck of the 'Royal Level' it's quieter with less sun beds, a small pool and jacuzzi. Last week we enjoyed bar service on this terrace all day every day as is offered for our 'Royal Level' stay. It's now Monday of week two. Today no bar service offered at all. Empty glasses and bottles still litter the place too as no one has bothered to come collect them. My partner went to ask about this, and the young lady on receptions said sorry but it also looks like there will be no bar service here at all ALL of the week! When he asked if someone could please come and tell the guests on upper deck why, as there are still guests using this area every day, nothing has been forthcoming. He was told that there had to be lots of guests that will complain before management might even listen!! I'm sorry but firstly why should we be deprived of the service that is supposed to be part of our holiday package, and why should it take lots of complaints before anything MIGHT? Be done. As I write this dirty glasses are still lying around the the upper deck level, and we were told if we wanted water or other drinks we must leave premium area and go into the standard hotel to go get them. Sooooo this is 'Royal Level' service offered to the hotels premium guests ??? Sorry not impressed, as others we've spoken to today aren't either.

1 month ago
London, United Kingdom
over a year ago

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Questions? Get answers from Occidental Jandia Royal Level - Adults Only staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room ..101 up to 140 ( 201 + and 301+etc.) look out onto sun terrace and have great views of the beach and sea.”
G7458VXpaulc, 18 May 2017 | Read review
“Sea views or pool view”
379beverleyr, 4 May 2017 | Read review
“Rooms overlooking the adults only pools.”
stormalco, 21 Apr 2017 | Read review
“rooms on left of main area are quieter”
Shazcords, 19 Apr 2017 | Read review
“Sea view, preferably second floor or above.”
Harryc1953, 11 Apr 2017 | Read review
5 of 5
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US$175* /night
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