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Neptuno Suites

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154 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Essex, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We stayed here just recently and totally recommend these suites. So clean, tidy and amazing view. Pool area always quite and no trouble finding a sunbed. Room perfect and all you need. Staff very friendly and a warm welcome on arrival. We had to return early due to a family bereavement and the lady on reception was so helpful trying... More 

Helpful?
Thank philandkev
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear guest: Thank you very much for lovely review . We were delighted by the top rating and the lovely feedback of your stay with us at Neptuno Suites. We are happy to know, that you had a peaceful and relaxing holiday and we thank you for your nice comments about us, the location, the views and the cleanliness of... More 

Orzola, Spain
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Stayed for our wedding anniversary and even though it was for only one night they gave us an apartment with a fabulous sea view. Everything about these apartments is first class. Highly recommended. Quiet, spotlessly clean, great decor, classy. Adults only.

Helpful?
Thank lanzajoanie
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guest. Thank you for your nice comment about the hotel. We do hope that you had a good time with us and we definitely look forward to the opportunity to welcome you back in the future and you can enjoy more days with us. Thank you very much. More 

scotland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 weeks ago

We stayed at these apartments for 20 nights. The apartments were lovely very clean great sea view, lovely pool area very quiet as there is only 40 apartments the sun beds were very comfortable. the staff were very nice especially the restaurant staff Carmen and the chef Nemis they both work very hard and the food and drinks are excellent.... More 

Helpful?
1 Thank mariemac
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guests We are very pleased to read your lovely feedback about your stay with us at Neptuno Suites. It is a pleasure to know that you had a good time with us. We apreciate your comments about the great sea view, the comfort and the cleanliness of our apartments. We will forward your compliments to our staff. Thank you... More 

Edinburgh, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 October 2016

Stayed in room 315. No lifts but the reception kindly arranged for a porter to take our suitcases up for us. This is a great room. We had twin beds (me and my sister). There was a large square balcony with access from the living room and the bedroom. The maid cleaned the room 5 out of 7 days and... More 

Helpful?
Thank Kizzie_McWizz
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guest, We thank you for staying with us at Neptuno Suites and for your time to provide us with your review about your recent stay. We value your nice comments about the the amazing views , the cleanliness and the comfortable pool area. We regret that you felt that the water in the pool was to cool. Normally at... More 

Bebington, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 October 2016

Just got back from a week in these delightful apartments and I cannot praise them enough! From the minute we arrived, the reception was superb. The room itself was spacious, absolutely immaculate and with superb views. The shower was spot on, the beds were amongst the comfiest I have ever slept in and the kitchen had everthing you would need.... More 

Helpful?
2 Thank Lesley H
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guests, Thank you for writing your motivating review after your stay among us at the Neptuno Suites and the title, you gave your report ," a Hidden Gem. " We are very proud to get this compl¡ment. it is our main goal to make the holidays of our guests as relaxing and peaceful as posible and it is a... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2016 via mobile

We recently stayed here and the hotel is ok, but the customer service we received on leaving was appalling. We had organised a transfer with the hotel to the airport and paid a deposit for it. When it didn't turn up they were very unhelpful they did ring the company concerned but kept saying it's not their problem. After a... More 

Helpful?
2 Thank Lynn W
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear customer, thanks for comment oblivious to reality. Undoubtedly it is the first time complain about my staff with these dimensions. We must clarify that Neptuno Suites have not pick up service. The customers have the possibility to book the service with companies outside us. They are free to book or not. It is true that the company does not... More 

Fordingbridge, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 October 2016

My wife and I stayed at Barceló Teguise beach hotel last year which was excellent. But, liking Teguise and knowing the area we decided to try self catering so we could explore and eat at several of the excellent bars and restaurants in the area. Neptuno suites were on top of Playa del Jablillo beach where we enjoyed swimming and... More 

Helpful?
1 Thank AndyandHagrid_
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear customer, thank you very much for your comments, we are pleased that Neptuno is a wonderful place for you. Thank you very much we hope to see you again for Neptuno Suites. Kind regards. More 

Dublin, Ireland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2016 via mobile

Most reviews I have read so far seem to be very spot on with Neptuno - it's cheap and cheerful and does what it says on the tin !! Pool area very quiet but amazing double bed sun loungers so comfortable and right on the beach - was a bit of a sewer smell from the pool on few days... More 

Helpful?
1 Thank Jackie O
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guests We thank you for staying with us at Neptuno Suites and for your time to share your impression about your holidays on this site. We value your positive comments regarding the location , the nice pool area and the cleanliness of our complex. Our guest’s opinions are important for us and the only way to improve. We will... More 

Lincolnshire England
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 October 2016

Stayed here for four nights early October. The area is perfect as there are plenty of restaurants around but it is also a fantastic location. The hotel suites are large enough and we had a sea view which was a bonus. The rooms are well appointed with a separate bedroom area. Basic cooking facilities are available but we only used... More 

Helpful?
1 Thank Christophergiles
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guests, In first place, we would like to thank you for your stay in Neptuno Suites and for your friendly comment. It is a pleasure for us to read how much you have enjoyed your stay with us and your comments regarding our fantastic location, the views, equipment and cleanleness of our apartments. We will forward your opinon to... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016

Spent 10 nights in these apartments can not fault them adults only 1 bedroom clean though out spot on the whole complex is spotless secure and no noise of a night would stay here again hope it's soon.

Helpful?
1 Thank elaine f
ApartamentosNeptuno, Director General at Neptuno Suites, responded to this review

Dear Guests Thank you, It is a pleasure to know that you had a good time with us. Your nice review is our best present . Thank you for your recommendation to others. We definitely look forward to the opportunity to welcome you back in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Neptune Suites is an apartment complex located in Playa del Jablillo, which enjoys a prime location in Costa Teguise; perfect for those looking relax and enjoy an excellent holiday on the island of Lanzarote. Specially designed for anyone who wants to get lost and disconnected, only to adults. It is a complex in first line beach, has 42 rooms, most overlooking direct ocean. All rooms are spacious: living / kitchen with fridge, water heater and other basic utensils, large bedroom safes and a private terrace. The resort offers a delicious buffet breakfast with quality food, healthy and improved each day. Neptune Suites offers a variety of services: car rental, bike rental, nearby hairdressers, massage, manicure, excursions around the island of Lanzarote and the island of Graciosa. Recreational amenities include free Wi-Fi access. El Neptuno restaurant, directly in the same complex, is one of the most popular of the island where can taste wines and canaria tipica food. Within walking distance there are supermarkets, bars and gift shops. Neptuno Suites viste your walls with the artistic works of Lanzaroteno: Nicolas Laiz. Practically submerged in first line beach can enjoy a beautiful beach protected by breakwaters and surrounded by palm trees that the very nature leaves us into the empty tide forming a wonderful natural pool of crystalline waters. Las views of Neptuno to Oceano Atlantico are dazzling. ... more   less 

Additional Information about Neptuno Suites

Address: Avenida Jablillo s/n, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: £59 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neptuno Suites 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Neptuno Suites Lanzarote/Costa Teguise
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Questions & Answers

Here's what travellers have asked, with answers from Neptuno Suites staff and other travellers.
28 questions
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Questions? Get answers from Neptuno Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“314 fabulous view”
 of 5 bubbles philandkev, 22 Nov 2016 | Read review
“High floor for great sea views.”
 of 5 bubbles lanzajoanie, 11 Nov 2016 | Read review
“315 good west facing sea view and quiet (no pool view)”
 of 5 bubbles Kizzie_McWizz, 25 Oct 2016 | Read review
“Higher floor sea view”
 of 5 bubbles Christophergiles, 7 Oct 2016 | Read review
“Request ground floor if you have mobility issues as there are no lifts”
 of 5 bubbles Eric84B, 28 Sep 2016 | Read review
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