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Ona Los Claveles

Calle Andorra 2 Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife Spain
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Traveller (238)
Room & Suite (50)
Videos (1)
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About

#3 of 28 apartments in Los Cristianos
Location
Cleanliness
Service
Value
Travellers' Choice
Ona Los Claveles is next on the beautiful hillside of Los Cristianos has grown from a fishing village to be a charming town that retains much of its original character. Kids will love the large sandy beach and warm sea that no dangers to bathe, and is ideal for both couples and family groups The exclusive studios, one and two bedrooms are furnished and decorated to a high standard including: a totally equipped kitchenette with oven, microwave, kichenware and fridge; a living room with satellite TV, DVD player and air conditioning; a bathroom; and a spacious and sunny private terrace sun loungers. Weekly maid service.
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Property amenities
Free parking
Internet
Pool
Bar / lounge
Bicycle rental
Billiards
Car hire
Solarium
Street parking
Pool / beach towels
Outdoor pool
Restaurant
Snack bar
Poolside bar
Table tennis
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Seating area
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, German
Hotel links
Special Price:30% off room rate

Location

Calle Andorra 2 Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife Spain
Name/address in local language
Ona Los Claveles
414Reviews79Q+A93Room tips

Reviews
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abdleic wrote a review 10 Apr
Leicester7 contributions1 helpful vote
Nice, clean and very spacious 1bed on 2 levels apartment. Kitchen had all amenities required I’d that is what you like to do on holiday. Balcony gives a cracking view and caught the end of the day sun after it dipped at the pool area. Hotel bar is cheap and cheery with tasty food- try the wraps!!! Staff are lovely and pleasant throughout the entire accommodation.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Try the on-site bar for brekkie or lunch. Plenty of local restaurants and pubs for food, drink...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded yesterday
Hi Abdelic, Your glowing review just brightened our day 🌞 Thank you! It's wonderful to hear that you found the apartment spacious and well-equipped for a holiday of cooking and relaxation. We're glad the balcony provided you with a fantastic view and a sunny spot to enjoy the evening. Our team is beaming knowing their friendliness added warmth to your stay. Plus, it sounds like our wraps have gained a fan - we think they're pretty tasty too! We always strive to make every aspect of our guests' stay enjoyable, from the amenities in the kitchenette to the quality of service at our bar. It's these details that we hope make our hotel a place you'll want to return to. We'd love to welcome you back for another great stay! Cheers, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joyce H wrote a review May 2023
Newcastle upon Tyne, United Kingdom20 contributions9 helpful votes
Property's Favourite Review
Lovely apartment complex is spotless amazing swimming pool Elvis the pool attendant keeps area clean and tidy very friendly and helpful Pool bar ran by Stacey and Pete is excellent they make your holiday nothing is too much trouble food is great and so cheap they have entertainment which is fantastic and so is the restaurant couldn’t fault them massive thankyou to Stacey and Pete would definitely recommend this complex can’t wait to go back
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Definitely use the pool bar great value great staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 16 May 2023
Hey there, Joyce! Thrilled to see your positive feedback. Thanks for sharing your experience with us. We are very pleased that your experience in our hotel met your expectations; your feedback is very rewarding for our team, who do their best to ensure all our guests have a memorable stay. Take care, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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david j wrote a review 4 Apr
6 contributions
had a very pleasant stay at,ona Los Claveles, will return,clean studio,nice area,quiet, but not that far a walk to local pubs, resturants, and especially the hoops bar,reception staff was very helpful ,and a reasonable priced resturant on site
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 1 week ago
Hi David, Thank you for such a positive review. 🤗 It's fantastic to hear that our studio fit the bill for a clean and peaceful retreat, and that you found our location convenient for a leisurely stroll to the local pubs and restaurants. Our reception team will be chuffed to know they were able to assist you effectively during your stay. We look forward to welcoming you back. Best wishes, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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susancassidy2 wrote a review Feb 2024
Riva Del Garda, Italy11 contributions4 helpful votes
Fantastic place. Apartment clean, beds comfy, great hairdryer. Staff friendly & attentive. Pool bar serves good food at decent prices. Lovely 20mtr pool for swimming & plenty of sun beds. Entertainment at night ok but lots of other places to go. Good location but get prepared for lots of walking. Supermarkets nearby 10-20 min walk & lots of great places to eat. You can take a 30 min walk into the main strip for a change. Bus to / from airport into bus terminus only €3.20. apartments only a 10 min walk from there. I would recommend these apartments they are lovely.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 15 Feb 2024
Hello! Thank you for your review. We're thrilled you found the apartment clean and the beds comfy, it's what we strive for! Our team will be over the moon to hear that their friendliness and attentiveness didn't go unnoticed. Sounds like you've enjoyed some tasty treats at our poolside bar too, isn't it great when good food comes at decent prices? You've captured the essence of our location perfectly; it's indeed a hub for those who love to explore on foot. We're glad the nearby supermarkets and eateries added convenience to your stay. And hey, nothing beats a scenic walk to the main strip for a bit of variety, right? It's fantastic to hear that the bus from the airport is such a steal and that our proximity to the bus terminus was handy for you. We love to be part of a smooth travel experience! It would be great to welcome you back. All the best, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet18822592081 wrote a review Feb 2024
4 contributions3 helpful votes
Lovely clean resort. Staff friendly and helpful. We stayed in apartment 18 and was all great. Suited us down to the ground. Little cafe/bar on-site serves great food. Walk out to beach is hilly but fine for us. We are early 50s and brought average age down ha. The retirees were living it up fair play. If you want a fly and flop it’s highly recommended. Will go again when we need to recharge the batteries.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you are not mobile it’s quite far out unless you hire a scooter .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 12 Feb 2024
Hi there Jet! Thanks for your kind words. We're thrilled to hear you found our resort clean and our staff friendly and helpful; it's always our top priority to make sure our guests feel welcomed. It's fantastic that apartment 18 was such a great fit for you and that our on-site cafe/bar hit the mark with their tasty offerings. Cheers to bringing down the average age and adding some youthful spirit to the mix! Our hillside location does provide a bit of a workout to the beach, but we're glad you found it manageable and enjoyed the views along the way. It would be great to welcome you back. All the best, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KKQueen wrote a review Feb 2024
Edinburgh, United Kingdom53 contributions59 helpful votes
This is a lovely resort, slightly out of the main busy tourist areas. Wonderful staff, very friendly and helpful. The grounds are kept very clean. Our studio unit had a well equipped kitchen. Comfortable beds.
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Review collected in partnership with RCI
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 12 Feb 2024
Hi! Thanks for taking the time to share your experience at Ona Los Claveles! We're thrilled to hear you enjoyed the peaceful vibe of our resort and found our staff wonderful — they'll be so happy to know they made your stay special! Kudos for noticing the cleanliness of the grounds; our team works hard to keep everything spotless. And it sounds like your studio's kitchen was just right for your culinary adventures, not to mention the comfort of your beds for a good night's sleep. It's fantastic to see such high marks across the board! It would be great to welcome you back for an even better stay. All the best, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TheCowells2018 wrote a review Dec 2023
19 contributions5 helpful votes
The resort is well run the villas are having an upgrade the pool bar food is good . The restaurant at night does excellent food menu is small but very good . The people who run the bar ect have various turns on a night and do a Sunday roast which is full most weeks. Claveles offers a lot for family's including a very inpresive pool . . Well worth a visit .
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Just make sure,your aware of health safety and you know were the defaulters arezhas,some people...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 28 Dec 2023
Hi Tracy, Thanks for taking the time to share your experience at Ona Los Cristianos. We're thrilled to hear you enjoyed the upgrades to our villas and found the pool bar food to your liking – our team really takes pride in serving up tasty treats! It's fantastic to know that the restaurant's evening menu hit the spot for you. Your shoutout to the Sunday roast is much appreciated; it's a crowd favorite indeed. We love that Claveles has made a splash with your family, and we're glad the impressive pool added to the fun of your visit. We all hope to see you again for an improved stay. Until next time, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie wrote a review Dec 2023
Scarborough District, United Kingdom4 contributions1 helpful vote
Super clean apartment, spacious 2 bedroom, 3 bathrooms plenty of room for 5 of us. Lots of uk tv channels, full kitchen including washing with plenty of kitchen utensils . Lovely complimentary toiletries and pool towels included. We stayed in apartment 15 could not fault it at all with a large terrace/ balcony, outside table seats 6 and 4 sunloungers with cushions. Wifi was intermittent but didn't bother us. Pool bar food and drink is fabulous and couldn't do enough for you. Resort staff wonderful and friendly, all areas including pool spotless. Loved it definitely stay here again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 22 Dec 2023
Hi Williams, Thank you for the great review of your stay with us. We're thrilled to hear that the spaciousness and cleanliness of your 2-bedroom apartment exceeded your expectations, and having a full kitchen made your stay more comfortable. It's great that our selection of UK TV channels and the complimentary toiletries added to your experience. Kudos for making the most of your large terrace and the poolside amenities! Our resort staff will be over the moon to know they made your visit wonderful. While we're on the subject of Wi-Fi, we agree that sometimes a little digital detox can be unexpectedly refreshing, but rest assured, we're always working on providing seamless connectivity. We would love to welcome you back in the future. Very best wishes, Ona Los Claveles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris B wrote a review Dec 2023
3 contributions
We have stayed a few times this year, friendly staff and clean grounds and pool. The accommodation we stayed in needs updating and freshening up, the TV and tuning needs to be sorted as channels often changes and go missing. On this occasion the WiFi was very poor when trying to connection would often get connected but not to Internet through the 12 days. Also had very inconsiderate guests talking/shouting loudly until 1am on the bar terrace.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ensure you have a data roaming package due to poor WiFi connection.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 4 Dec 2023
Dear Chris, Thank you for your review. It's great to hear that our staff made a good impression and that you've enjoyed the tidiness of our grounds and pool area. Your feedback on the accommodations is invaluable, and we're looking into ways to refresh and modernise our spaces to enhance the comfort of your stay. Regarding the TV channels, we're on it! Adjustments to the tuning are in progress to ensure a seamless viewing experience. We understand how crucial a stable internet connection is, so we're actively working to bolster our Wi-Fi service throughout the property. It's disappointing to hear about any disturbances during your visit; we encourage guests to contact the front desk with any noise concerns so we can address them right away and ensure a peaceful environment for everyone. We're committed to ensuring our guests have a memorable stay, and your insights help us improve. We hope to welcome you back for another visit. See you soon,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manuela U wrote a review Nov 2023
Leuven, Belgium67 contributions25 helpful votes
Disappointed, the photos on the site give off a different impression. Mostly it was because of the staff, the check-in lady spoke little English so she was not able to explain what I could expect (was I supposed to pay separately for poolside towels? I will never know). It made me a bit nervous not knowing if I would get room cleaning or not. !!! The cleaning staff makes loud NOISE early in the morning!!! They shout at each other across the garden, and the trolley used by the cleaner is old, squeaky and with wobbly wheels which you can definitely hear from your bedroom. The restaurant is really bad quality, very few choices which is English bar food fare, I looked at the plates of others and swiftly went elsewhere or just cooked my own meals. It's really not close to the beach, 20min to get to Los Cristianos which is an ugly port, luckily one beach further at Playa Las Vistas you get a proper beach...which walking back from Uphill was a challenge after a long day. My only positive was that the hygiene and cleaning level was impeccable, though I read that in the heatwave you might get cochroaches so I appreciated the cleanliness. I won't return.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Ona Los Claveles
Responded 27 Nov 2023
Hi Manuela, Thanks for taking the time to share your experience. We're pleased to hear that our cleanliness met your expectations. It's one of our top priorities to maintain a spotless environment for our guests. We're sorry to hear about the communication difficulties you experienced at check-in. We always aim to provide clear and helpful information to all our guests, regardless of language barriers. We'll look into improving our staff's language training to better serve our international visitors. Regarding the noise from our cleaning staff, we understand how important a peaceful environment is, especially in the early hours. We'll be addressing this feedback directly with our team to ensure a more serene atmosphere. We also regret that the look of our restaurant offerings didn't meet your expectations, but we are glad that you were able to make other arrangements. While we're a short walk from the beach and town center, we understand that the distance might be a bit much after a long day. For future convenience, we do offer bike rentals that could make the trip back from the beach a breeze. Lastly, we're glad to hear that you found Playa Las Vistas and hope that it added a touch of enjoyment to your visit. We hope you'll pop by and stay with us another time. Take care,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£49 - £70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los claveles hotel los cristianos
LOCATION
SpainCanary IslandsTenerifeAronaLos Cristianos
NUMBER OF ROOMS
105
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ONA LOS CLAVELES - Updated 2024 Reviews (Los Cristianos, Spain)

Frequently Asked Questions about Ona Los Claveles
Which popular attractions are close to Ona Los Claveles?
Nearby attractions include The Attic rooftop bar (0.2 miles), Buddies Bar Los Cristianos Tenerife (0.3 miles), and Casey's Bar (0.2 miles).
What are some of the property amenities at Ona Los Claveles?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ona Los Claveles?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ona Los Claveles?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ona Los Claveles?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Ona Los Claveles?
Conveniently located restaurants include Little India, Zoco, Arabic New Concept, and Thai Rico.
Are there opportunities to exercise at Ona Los Claveles?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Ona Los Claveles?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Ona Los Claveles?
Many travellers enjoy visiting Casa Fuerte (4.9 miles), Mariposa (3.9 miles), and La Fuente de los Tres Chorros (5.0 miles).
Is Ona Los Claveles accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.