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H Big Sur

Av. Juan Carlos I, 28, 38650 Los Cristianos, Arona, Tenerife Spain
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Traveller (2386)
Room & Suite (766)
Pool & Beach (259)
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About

#2 of 15 hotels in Los Cristianos
Location
Cleanliness
Service
Value
Travellers' Choice
Located facing the sea in the area of Los Cristianos, the H10 Big Sur Boutique Hotel is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Taxi service
Street parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Telephone
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Harbour View
Languages Spoken
English, French, Spanish, Catalan and 2 more
3,379Reviews441Q+A100Room tips

Reviews
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Claire-Louise H wrote a review Yesterday
7 contributions1 helpful vote
This is a wonderful hotel. It is not to big and has such a peaceful and friendly vibe - I don't know how they do it! Our room was not sea facing, however that did not distract from the room which was very clean and spacious. Food was really nice and plentiful - the show cooking in particular was fantastic. I can honestly say that every employee we came into contact with had a warm smile and genuinely seemed pleased to see everyone! As an H10 member we have stayed at a few H10 hotels; this was in small but perfectly formed! Thank you for a wonderful stay
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HELEN F wrote a review Aug 2023
Leighlinbridge, Ireland3 contributions9 helpful votes
Hotel's Favourite
I have just booked our September holiday and just have to mention Gianpiero in reservations. He went above and beyond to facilitate our booking. If the hotel staff and the hotel are even half as good ,it will be wonderful. Looking forward to seeing you in September. 😃
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Gabi Wessels, Director General at H Big Sur
Responded 7 Aug 2023
Dear guests, Thank you very much for booking your holiday in our Hotel H10 Big Sur Boutique Hotel. I do not want to miss the opportunity to send you a letter thanking you for your kind words, Gianpiero as well as all our staff, is looking forward to seeing you! Our daily target is to be able to offer guests the maximum quality and efficiency in the service we provide, in order for our guests to enjoy a pleasant and relaxing holiday amongst us. I sincerely hope that we will be able to accomplish our objective in your case! meanwhile, Kind regards Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trevor D wrote a review 17 Apr
Sunderland, United Kingdom4 contributions2 helpful votes
+1
Short 4 night stay in superior room. The terrace was huge with comfortable sun beds & parasol. Welcomed with a glass of bucks fizz while checking in and the daily gifts left in our room were a lovely touch. Friendly helpful staff throughout the hotel. No sun bed wars around the pool and always plenty available. Restaurant had a relaxing atmosphere with a great variety of dishes and amazing puddings for those who have a sweet tooth. I especially enjoyed my glass of Cava with breakfast. I would definitely recommend this hotel if you’re looking for a chilled holiday I will certainly be back hopefully this year.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded yesterday
Dear guests, Thank you very much for the fantastic review, your encouraging comments certainly put a big smile on all of our staff faces, and will never fade away. At the H10 Big Sur Boutique Hotel, our proposal is all our guests to feel at home away from home and I was delighted to know that our team was able to make you feel welcome! Looking forward to welcoming you again in the not too far distance! Kind regards. Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joeycoolcake wrote a review 17 Apr
Nottingham145 contributions70 helpful votes
The hotel was lovely we couldn't afford to upgrade to pool view, so our room looked out to front of hotel. Ours was a standard double which wasn't anything special. The pillows were awful very lumpy however the bed was comfy The pool was nice I liked the fact it didn't open until 9.30 so that stopped a few people putting towels on beds at stupid o'clock . Never understand why hotels allow that. Didn't like the fact you had to pay for a safe that should be free. Most staff were very friendly and helpful. The food was standard not much choice for vegetarians though The entertainment was a bit odd that it didn't start until after 9 and finished an hour later
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded yesterday
Dear guests, Thank you for your comments about our hotel ! We are pleased that you mainly enjoyed your holiday with us, and the note concerning our pillows which I have already highlighted for our House Keeper, for immediate attention. Thanks to comments like yours we can learn on where we need to improve so thank you for this valuable feedback. Also,we hope to have a Chance to welcome you again in our hotel whenever you are back in Tenerife. Kind regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil C wrote a review 16 Apr
1 contribution
Absolutely fantastic hotel, can’t fault anything from our stay last week, great sea view room, all the staff including reception, restaurant and all the cleaning staff were so friendly, we stayed half board and the hotel food was lovely and plenty to choose from. Would I stay again, yes definitely.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded 2 days ago
Dear guests, Thank you for making us your home away from home when you were in Tenerife, as well as for posting a review from your last visit on TripAdvisor. We are so very happy that you enjoyed our hotel and praised our food,happy to hear that you have had such positive experiences staying with us. It's really a pleasure to hear from our guests that we are doing a good job. Your comments will be shared with our entire team. Keep care! Looking forward to seeing you again.! Kind regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suze Q wrote a review 13 Apr
Hemel Hempstead12 contributions9 helpful votes
Had a wonderful week's holiday here at the end of March 2024. We chose a sea facing room with large balcony - well equipped with 2 sun loungers (with room to move them around to face the sun), 2 chairs, a table and a Parasol. Glad we did this, certainly made the most of it. We checked out the rooftop sun terrace, which looked great, but we just didn't need it. Room had a Nespresso coffee machine, capsules replenished when needed, bottled water provided daily, a daily gift/treat which was a very nice touch. Bed/bedding very comfortable. Breakfast was good, tables cleared regularly and chefs preparing eggs/pancakes to order. As we were half board, we tried the buffet dinner (wouldn't usually as we prefer to dine out) but were pleasantly surprised. We ate outside on the terrace most evenings as we preferred the ambience, waiters very efficient and helpful, with a good choice of hot food. Reasonably priced house wine. For those who like food piping hot there is a microwave next to the hot food section which I used as my food was getting cold waiting for my husband to make up his mind! Staff continually replenishing hot food/cakes when getting low, difficult to find fault really. We ate far too much (obvs) but that's the downside of a buffet, with so much to choose from. The hotel made a good effort with the evening entertainment, there was a live act every night and an opportunity to dance, which was a bit of fun. Not a late night hotel, but plenty of bars/restaurants in walking distance for a change of scene. Security on hand to let in the 'dirty stop-outs' such as ourselves on occasion! General vibe was chilled, can be as sociable or private as you want - plenty of areas to sit and have a quiet drink or read a book, or join in conversations. We did a bit of both. We used the gym most mornings, hardly any one else there. Good range of equipment. Also went for long walks all along the coastal road. This wasn't our usual type of holiday (just back from Vietnam/Cambodia) but a very pleasant experience. Thank you to all the staff and management. Can see why so many people return.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded 3 days ago
Dear guests, Thank you for such a complimenting review regarding your recent stay at the H10 Big Sur Boutique Hotel. It was fantastic to read that everything was to your convenience and that you enjoyed your stay from the first till the last minute! Your positive feedback about your stay is greatly appreciated and is incredibly motivating for our Team! We look forward to having the pleasure and see you again for another great stay! Best regards Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louise W wrote a review 12 Apr
St Ives, United Kingdom3 contributions
What a lovely hotel. Everything was very clean and the staff were very attentive and friendly. Shout out for Jakob who served us dinner on our last night and to Pamela for getting our clothes ironed at the last minute. I would return but in 20 years, when I’m retired.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded 3 days ago
Dear guests, First of all, we want to thank you for your kind comments towards both the staff of our Hotel and its facilities. At the same time, we are very flattered that you think that our Hotel is recommended to other clients.Thank you very much! We hope to have your pleasant presence in our hotel again in the not too far future! KInd regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy Fearnley wrote a review 2 Apr
Liversedge, United Kingdom117 contributions64 helpful votes
We had a gorgeous double room with sea view. Balcony was large with sun loungers and chairs to relax on. The room was stunning with food and drink when we arrived late at night which was a lovely touch. The food here is amazing, really tasty. We will definitely come back. Location is perfect
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded 2 weeks ago
Dear customers, Thank you very much for your kind comments on Tripadvisor about your recent stay at our H10 Big Sur Boutique Hotel. I am glad that we have lived up to your expectations and have taken with you some great memories wishing to repeat in the near future! We are waiting for you! kind regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jayne R wrote a review 1 Apr
Northampton, United Kingdom3 contributions1 helpful vote
Amazing stay, second visit to Big Sur. We have been fortunate to have many holidays in Tenerife and this hotel is the only one we have booked twice and look forward to coming again. The location in Los Cristianos is beautiful and the sound of the waves is wonderful and being on the promenade makes for lovely walks. The hotel is spotless and all the staff are just so professional and friendly, the food was amazing and the choice outstanding, every need is catered to. They provide evening entertainment every night in the lovely bar, perfect to round off your evening . I would certainly recommend this hotel and thank all the lovely people who work so hard for a perfect holiday. G&J
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Gabi Wessels, Director General at H Big Sur
Responded 2 weeks ago
Dear guests, Thank you for making us your home away from home when you were in Tenerife, as well as for posting a review from your last visit on TripAdvisor. We are so very happy that you enjoy our hotel and have had such positive experiences staying with us. It's really a pleasure to hear from our guests that we are doing a good job. Your comments will be shared with our entire team. We look forward to welcoming you again very soon. Thank you again for your loyalty. Kind regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EriktheViking wrote a review Mar 2024
Cornwall, United Kingdom323 contributions153 helpful votes
We have stayed here several times over the past few years and the impressive thing is that this hotel has consistently been very good. The staff are always friendly, efficient and professional and do their best to ensure a good stay. Food is varied with plenty of choice and the show cooking stations are a real plus. Rooms are comfortable and clean, as is the whole hotel. Pool is small but still big enough and never had a problem getting sun beds there or on the roof terrace. The daily gifts we received in the room were a nice touch and appreciated. Location is excellent with access to the promenade and beach. Wouldn't stay anywhere else in the area and look forward to our next visit.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gabi Wessels, Director General at H Big Sur
Responded 2 weeks ago
Dear guests, Thank you very much for taking the time to write your review, and for choosing to celebrate your anniversaries in our H10 Big Sur! It was an absolute delight to read we surpassed your expectations. Thank you for your wonderful praise of our cuisine, entertainment and our staff. I will be certainly passing on your comments to our whole team, and I am sure they will all be delighted to know that you enjoyed all aspects of your stay. I very much hope that we will have the pleasure of welcoming back for a return visit in the not too distant future. Kind regards, Gabi Wessels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£131 - £194 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeAronaLos Cristianos
NUMBER OF ROOMS
167
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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H BIG SUR - Updated 2024

Frequently Asked Questions about H Big Sur
Which popular attractions are close to H Big Sur?
Nearby attractions include Los Cristianos Harbour (0.3 miles), The Penny Farthing (0.1 miles), and Irish Times (0.2 miles).
What are some of the property amenities at H Big Sur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at H Big Sur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H Big Sur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at H Big Sur?
Yes, free parking and street parking are available to guests.
What are some restaurants close to H Big Sur?
Conveniently located restaurants include Kismat Tandoori, Taberna Cántabra, and Tandoori Hut - Los Cristianos.
Are there opportunities to exercise at H Big Sur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at H Big Sur?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at H Big Sur?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to H Big Sur?
Many travellers enjoy visiting Mariposa (4.5 miles).
Does H Big Sur have any great views?
Yes, guests often enjoy the harbour view available here.