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Ginger Pondicherry

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Ginger Pondicherry
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476 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Kochi (Cochin), India
Reviewed 6 days ago NEW

The staff out here are very cold and pretentious. They never provided bathroom towels to us- beat that! Their excuse was- WE ARE FULL. Come on!! I'm paying for the services, right ! But the second we bribe them, they get our work done. Unbelievable !! Even the room service staff were not up to the mark. In simple words...

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Helpful?
Thank Puthen2014
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you and corrective measures will be initiated in the respective department. Your feedback is valuable to us...

Bangalore, India
Reviewed 3 weeks ago

with rate of 4 to 5K per room. this hotel is terrible. Good about hotel You get 1 queen size bed, 1 office chair, wi-fi, AC, fan, coffee maker and small fridge. Pathetic about hotel 1. Plenty of mosquitos 2. Poor service at their restaurant 2.1 It takes 1-2 hours to get the order 2.2 Buffet breakfast are terrible, some-time...

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Helpful?
Thank Rajesh K
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Rajesh, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope...

Reviewed 3 weeks ago via mobile

Very problematic bed. The double cot is nothing but two single cots kept in room next to each other. You got to keep pushing them so that they are in joint condition. Not worth the money we pay. Food at the restaurant down is bad and very very slow service even for basic items. Bathroom was clean and ok with...

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Helpful?
1Thank Ramya M
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Ramya, We deeply regret the inconvenience caused to you on your recent visit to Ginger hotel. We have noted your feedback regarding overall services and same has been shared with the concerned departments. Be rest assured, necessary steps will be taken. Please accept our sincere apologies and look forward to welcome you to Ginger Hotels in the near future...

Bengaluru, India
Reviewed 3 weeks ago

I have paid 5500/night for double bed room, it was so small with small television. Toilet flush was not working properly. Service was pathetic. After calling 4 time and complaining on reception they given 1 complementary towel which supposed to be 2 for double bed room. I stay there for 2 night paid Rs 11000 /- which was total waste....

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Helpful?
Thank ddgautam
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We deeply regret the inconvenience caused to you on your recent stay at Ginger hotel. We shall closely monitor the services and would take the essential steps to ensure enhanced experience. Your feedback helps us to augment our services which would further leave an impressive mark. We look forward to serve you again soon Regards, Jegan Jayaraj Ginger...

Chennai
Reviewed 3 weeks ago

This stay was on the Jan 2013 or somewhere at that time. The rooms were neat and clean wuth all basic amenities in the room for such a reasonable price. I paid 1800 a night that time. It had a Flat Screen TV, a mini fridge, hot water 24hrs, super comfy beds and clean linen. The AC was also good....

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Helpful?
Thank fidoo
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Fidoo, Thank you for sharing your feedback with us. We are glad to know that you had a pleasant stay on your visit to Ginger hotel. Your feedback regarding check-in and check-out has been noted and shared with the concerned department. Guest satisfaction is pivotal to us, and we take utmost care of the guests. Kindly visit us again...

Madurai, India
Reviewed 4 weeks ago

I have stayed @ Ginger for one night with my family (23/12/16).Room Nos.101 and 102 first floor. The rooms were smelly, walls were dirty and bed covers, bed spread and pillow cases too! After requesting the manager in the downstairs they have changed the same. Breakfast they charge Rs.175/- but varieties were very few! I never recommend this!

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Helpful?
1Thank Saravanan_Palanisamy
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Sarvanan, We deeply regret the inconvenience caused to you during your recent visit to Ginger Hotel. We have noted your feedback with extreme concern on your experience at recent stay. I assure that corrective measures will be initiated in the respective department. Your feedback is valuable to us as it gives an opportunity to continuously improve on the product...

Reviewed 4 weeks ago

The walls were not clean...The beddings were not that great,plus when we asked for extra pillows the staff behaved very rudely. I didnt like the hotel at all and would say that the hotel is nothing like what is shown in these images.

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1Thank Isha C
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear isha, We deeply regret the inconvenience caused to you during your recent visit to Ginger Hotel. I have noted your feedback regarding cleanliness and staff behaviour with extreme concern on your experience at recent stay. I assure that corrective measures will be initiated in the respective department. Please accept our sincere apologies and look forward to welcome you to...

Bengaluru, India
Reviewed 16 December 2016

My overall stay was good and comfortable. The hotel is in city premises and well connected to Auto's and other modes of transport. The rooms are neat and clean as usual and spacious parking space. One thing I dint like is the food served in the hotel, it is not up to to the mark and not as per expectation....

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Helpful?
Thank biswajit_13
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Biswajit, We are grateful for your kind feedback that commends the various facets of our hotel. We are glad to know that you appreciate the hotel rooms and services rendered by our associates. Thank you again for taking the time to write a review. We value your patronage and sincerely await the opportunity to welcome you once again to...

Reviewed 16 December 2016

Rooms are neat and comfortable with good service. Small cake shop at the entrance is fulfilling. My daughter could buy a T-shirt as memorabilia. Parking lot is also available inside the compound itself. After check-out we had to hang around for a couple of hours, they were kind enough to hold our luggage till such time. Nice stay over all!!

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Helpful?
Thank mahalakshmii2016
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, Thank you for your feedback further to your recent stay with us. I am pleased to hear that you had an enjoyable stay at Ginger Hotel. We value your patronage and sincerely await the opportunity to welcome you once again to Ginger Hotels. Regards, Jegan Jayaraj Hotel Manager Ginger Hotels

Reviewed 5 December 2016 via mobile

Started off with a bang now become a bit tacky but if it's just to sleep and have breakfast it's value for money Car parking available Cafe coffee day on the premises Laundry services too You can call and order in a pizza or something from the grocer down the road Autos available but you have to bargain

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Helpful?
Thank 365delnab
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, Thank you for your feedback further to your recent stay with us. I am pleased to hear that you had an enjoyable stay at Ginger Hotel. We value your patronage and sincerely await the opportunity to welcome you once again to Ginger Hotels. Regards, Jegan Jayaraj Hotel Manager Ginger Hotels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Ginger Pondicherry

Address: Old Venus Theatre, Karuvadikuppam, Main Road | Saram Revenue Village, Oulgaret Municipality, Pondicherry 605008, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: £28 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Pondicherry 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Ginger Hotel Pondicherry
Pondicherry Ginger Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Ginger Pondicherry staff and other travellers.
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Questions? Get answers from Ginger Pondicherry staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not familiar with pondicherry, but Ginger is not a place for family break.”
 of 5 bubbles 996rajeshk, 1 Jan 2017 | Read review
“Be prepared to have your own wheels when you check in to this hotel as it is not close to the tourists spots”
 of 5 bubbles fidoo, 28 Dec 2016 | Read review
“Close to the city”
 of 5 bubbles Saravanan_Palanisamy, 26 Dec 2016 | Read review
“Anything is fine. You cannot see the beach-side although :)”
 of 5 bubbles biswajit_13, 16 Dec 2016 | Read review
“Rooms on top floor are better compared to GF”
 of 5 bubbles mahalakshmii2016, 15 Dec 2016 | Read review
5 of 5
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