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Ginger Pondicherry

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Ginger Pondicherry
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481 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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Reviewed 1 week ago NEWvia mobile

Rooms were clean, we'll furnished, food was good but I would like to make correction in toilet items to provide good quality toilet items. One more thing if you have vacancy in room never let the customer weight for getting the rooms. Overall it was good stay.. keep doing the good work 😊

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Helpful?
Thank Mahi P
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, Thank you so much for sharing your feedback. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We have noted your feedback with extreme concern on your experience at recent stay....

Bengaluru, India
Reviewed 2 weeks ago via mobile

Stayed in this hotel as it was economical and branded hotel chain assuming that this hotel in par with other ginger hotel . The hotel is not cleanly maintained and all the rooms looks like cheap lodge . Pleas avoid this hotel .

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Helpful?
Thank gcdrangappa
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the ginger hotel. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us as it gives an opportunity to continuously improve on the product and service standards of the hotel. Guest satisfaction is pivotal to us, and we take utmost...

Bengaluru, India
Reviewed 2 weeks ago

We decided to stay at Ginger Pondicherry when we went for Auroville marathon in Feb 2017. The check in process was hassle free and they let an extra person with bed in with a nominal fee. The hotel is clean and functional. The elevator, corridors, rooms and restrooms are clean. The restaurant serves decent food and the bar has decent...

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Helpful?
Thank Partha R
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. We are delighted to hear that you had an enjoyable stay and especially enjoyed your experience at Ginger Hotel and the friendly service provided by the hotel team. Guest satisfaction is pivotal to us, and we take utmost care of the guests. It...

Reviewed 2 weeks ago

Visited Pondy and stayed at the Ginger Hotel for a day. The hotel operates on a self-service kinda model which is ok. But charging 4k odd and having basic amenities is not upto the mark. For starters the staff is very courteous and friendly, which is very nice. The place is neat, though the entrance of the hotel was damaged....

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Helpful?
Thank Emmanuel S
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. We are delighted to hear that you had an enjoyable stay and especially enjoyed your experience at Ginger Hotel and the friendly service provided by the hotel team. Your feedback regarding price and amenities has been shared with the concerned department who shall...

Chennai (Madras), India
Reviewed 4 weeks ago via mobile

idle only for business stay not for any relaxing vacation kind as it's located in a noisy and congested. Rooms & cot are very small untidy and dumped other furniture . Washroom doesn't have any ventilation or fan so always have dump smell. They provide only 2 small water bottles if u need more then u have to refill in...

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Helpful?
Thank Gayatri p
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Gayatri, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you and corrective measures will be initiated in the respective department. Your feedback is valuable to us...

Kochi (Cochin), India
Reviewed 17 January 2017

The staff out here are very cold and pretentious. They never provided bathroom towels to us- beat that! Their excuse was- WE ARE FULL. Come on!! I'm paying for the services, right ! But the second we bribe them, they get our work done. Unbelievable !! Even the room service staff were not up to the mark. In simple words...

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Helpful?
Thank Puthen2014
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you and corrective measures will be initiated in the respective department. Your feedback is valuable to us...

Bangalore, India
Reviewed 2 January 2017

with rate of 4 to 5K per room. this hotel is terrible. Good about hotel You get 1 queen size bed, 1 office chair, wi-fi, AC, fan, coffee maker and small fridge. Pathetic about hotel 1. Plenty of mosquitos 2. Poor service at their restaurant 2.1 It takes 1-2 hours to get the order 2.2 Buffet breakfast are terrible, some-time...

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Helpful?
Thank Rajesh K
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Rajesh, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope...

Reviewed 31 December 2016 via mobile

Very problematic bed. The double cot is nothing but two single cots kept in room next to each other. You got to keep pushing them so that they are in joint condition. Not worth the money we pay. Food at the restaurant down is bad and very very slow service even for basic items. Bathroom was clean and ok with...

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Helpful?
1Thank Ramya M
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Ramya, We deeply regret the inconvenience caused to you on your recent visit to Ginger hotel. We have noted your feedback regarding overall services and same has been shared with the concerned departments. Be rest assured, necessary steps will be taken. Please accept our sincere apologies and look forward to welcome you to Ginger Hotels in the near future...

Bengaluru, India
Reviewed 30 December 2016

I have paid 5500/night for double bed room, it was so small with small television. Toilet flush was not working properly. Service was pathetic. After calling 4 time and complaining on reception they given 1 complementary towel which supposed to be 2 for double bed room. I stay there for 2 night paid Rs 11000 /- which was total waste....

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Helpful?
Thank ddgautam
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Guest, We deeply regret the inconvenience caused to you on your recent stay at Ginger hotel. We shall closely monitor the services and would take the essential steps to ensure enhanced experience. Your feedback helps us to augment our services which would further leave an impressive mark. We look forward to serve you again soon Regards, Jegan Jayaraj Ginger...

Chennai
Reviewed 28 December 2016

This stay was on the Jan 2013 or somewhere at that time. The rooms were neat and clean wuth all basic amenities in the room for such a reasonable price. I paid 1800 a night that time. It had a Flat Screen TV, a mini fridge, hot water 24hrs, super comfy beds and clean linen. The AC was also good....

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Helpful?
Thank fidoo
Ginger H, Manager at Ginger Pondicherry, responded to this review

Dear Fidoo, Thank you for sharing your feedback with us. We are glad to know that you had a pleasant stay on your visit to Ginger hotel. Your feedback regarding check-in and check-out has been noted and shared with the concerned department. Guest satisfaction is pivotal to us, and we take utmost care of the guests. Kindly visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Ginger Pondicherry

Address: Old Venus Theatre, Karuvadikuppam, Main Road | Saram Revenue Village, Oulgaret Municipality, Pondicherry 605008, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: £28 - £44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Pondicherry 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Ginger Hotel Pondicherry
Pondicherry Ginger Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Ginger Pondicherry staff and other travellers.
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Questions? Get answers from Ginger Pondicherry staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for business trip for a day or so, not otherwise.”
 of 5 bubbles , 12 Feb 2017 | Read review
“Not familiar with pondicherry, but Ginger is not a place for family break.”
 of 5 bubbles 996rajeshk, 1 Jan 2017 | Read review
“Be prepared to have your own wheels when you check in to this hotel as it is not close to the tourists spots”
 of 5 bubbles fidoo, 28 Dec 2016 | Read review
“Close to the city”
 of 5 bubbles Saravanan_Palanisamy, 26 Dec 2016 | Read review
“Anything is fine. You cannot see the beach-side although :)”
 of 5 bubbles biswajit_13, 16 Dec 2016 | Read review
5 of 5